HelloID 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

HelloID

4.7

(17)

Pricing

Starting at $2.18 per month

About HelloID

HelloID is a secure and modern cloud-based Identity & Access Management (IAM) solution that empowers organizations and educational institutions to take control of their user provisioning, self-service, and single sign-on needs. Automate the full user lifecycle process with HelloID by connecting your Human Resource software or Student Information System data to all your downstream systems. Account details and usage rights are automatically updated, which increases security and reduces human error. HelloID puts the power of Identity Management into your hands to tackle your current and future needs.

HelloID Screenshots

HelloID Pricing and Plans

Starting price: $2.18 per month

Free Trial

Free Version

Basic

$2.18

per user, per month

No plan information available

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HelloID Features

Popular features found in Identity Management
Access Certification
Compliance Management
Credential Management
Multi-Factor Authentication
Password Management
Privileged Account Management
Reporting & Statistics
Self-Service Access Request
Single Sign On
More features of HelloID
Access Control
Access Controls/Permissions
Access Management
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Application Access Control
Application Management
Approval Process Control
Audit Management
Audit Trail
Authentication
Configurable Workflow
Customizable Branding
Data Security
Data Synchronization
Data Verification
Employee Onboarding
Identity Federation
Member Accounts
Mobile Access
Monitoring
Multiple Authentication Methods
Multiple User Accounts
Policy Management
Push Notifications
Reporting/Analytics
Role-Based Permissions
Secure Data Storage
Secure Login
Security Auditing
Self Service Portal
SSL Security
Third-Party Integrations
Two-Factor Authentication
Unified Directory
User Management
User Provisioning
Workflow Management

HelloID Integrations

LinkedIn for Business

Microsoft 365

Salesforce Platform

UKG Pro

Google Workspace

Microsoft Entra ID

See all 23 integrations

HelloID User Reviews

Overall Rating

4.7

Ratings Breakdown

71%

29%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.8

Functionality

4.5

Alwin P.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Fantastic software for Identity and Access Management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The thing we like the most is that this software is so easy to use. You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it. But even if you cannot find a specific setting, you can always call Tools4ever. Their support is great!

Cons:

The thing we liked the lest about this software is that we missed some functionality at the beginning. This problem consisted off some connectors with certain products we wanted to provision to. By example TOPdesk. The good thing is that this problem is now solved.

Reasons for choosing HelloID

We use this software for Single Sign-On/Access Management, Service Automation and User Provisioning. There is no product on the market that has all of these features.

Christopher S.

Verified reviewer

Primary/ Secondary Education

501-1000 employees

Used daily for more than 2 years

Reviewed November 2020

HelloID is an excellent choice for student and staff portal in the K12 market

HelloID was a great fit into our Digital Ecosystem and gave our students and staff a one stop place to go to get logged into their apps without having to remember links or enter user names and passwords for multiple sites.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about HelloID is the ability to customize it to fit our needs. They are able to work with almost any platform for Single Sign On and can customize the data sent to ensure the integration works correctly. Their support has always been great, we have always received quick responses and any issue we have has been solved expediently.

Cons:

There is always room to grow in adding more third party platforms and having templates for them to make adding a new app faster.

Reasons for choosing HelloID

HelloID gave us the most flexibility in being able to add apps that were not common or were specific to us.

Marlo V.

Verified reviewer

Computer & Network Security

1001-5000 employees

Used daily for more than 2 years

Reviewed November 2020

Hello ID - Works well, great customer support when it is needed

I have found that when I have any issues with HelloID, or even ones that might not be HelloID related, the HelloID team is quick to help. They are helpful in figuring out what might be causing my issue even if it isn't caused by HelloID. They don't just leave you hanging.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It makes life easier for our students and staff. They don't have to remember so many passwords. They only have to login at one place.

Cons:

I wish that credentials would automatically update in all places, but I understand why they have to be manually updated in certain ones. I do not believe that is Hello ID's fault. If there was a way to fix this, it would be fantastic though!

Reasons for choosing HelloID

I was not on the committee of making the actual final decision.

Ryan G.

Verified reviewer

Education Management

201-500 employees

Used daily for less than 2 years

Reviewed November 2020

A true Single Sign-On!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What drew us from using HelloID is its capability to do SAML integration that works with the applications that our organization predominantly uses. It also makes the user experience seamless as the Azure AD login that they use to sign-in to their school-issued devices automatically logs them into their Hello ID through Microsoft oauth. Making HelloID as the homepage for all of our browsers automatically takes them to their dashboard which they use as a springboard to all the applications in our organization -- this is the true definition of an SSO!

Cons:

Their support was lackluster at the beginning since we were an early adopter of this product. But I noticed a significant improvement in customer support overtime. I just hope that Tools4ever start to integrate with more educational applications!

Reasons for choosing HelloID

A much more robust Azure AD integration.

Bradley S.

Verified reviewer

Government Relations

51-200 employees

Used daily for less than 12 months

Review source

Reviewed September 2019

A Flexible Solution For Application Management, And Facilitated Centralization Of Our IAM

This solution helped us with centralizing our IAM. It was spread out over many places. Now we can easily control who has access to which client or client application. The fact that our employees can ask for temporary access to an application prevents unnecessary access and adds to the security of the environment.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most valuable feature of this solution is the ability to use provisioning. In this way, flows can be created where users can ask for access, and other users can approve or deny it. Next, people can ask for temporary access to applications, which is very useful. For example, when giving support and its needed to take a look into the client application. In that case, you only want access for that moment.

Cons:

We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

Bernard M.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

HelloID Service Automation & Access Management

We supply virtual workspaces for our customers. In order to be able to focus on new-business instead of doing repetitive tasks we use HelloID Service Automation to fully give the user control of their own workspace. We minimize the support calls they make and we have to spend little to no time administering these environments. Also we use HelloID as the landing page for users so that they can access all their SAAS applications with Single Sign On.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Service Automation with limitless possibilities. Monthly updates. Very user-friendly. Access Management without having to hire a consultant.

Cons:

That I didn't find out about it earlier.

Reasons for choosing HelloID

Pricing, easiness, the continuous updates, also the acquaintance feel.

Reasons for switching to HelloID

Because the future was unclear ever since Ivanti took over RES. Also the price was much more attractive from HelloID

Robert W.

Verified reviewer

Education Management

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

HelloID is awesome

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software allows our staff and students the ability to access the resources they need from anywhere, either on campus or at home without needing to remember the URL or their passwords for the sites.

Cons:

I would like it become a complete package instead of a modular based product.

Reasons for choosing HelloID

Pricing and relationship with Tools4ever

Susan G.

Verified reviewer

Education Management

501-1000 employees

Used daily for more than 2 years

Reviewed November 2020

School District SSO

HelloID is the district's Single Sign on software. It is used by all teachers, administrators, and students. We rarely have an issue; it has been smooth sailing since the implementation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service is amazing. Calls are answered quickly and the solutions offered work!

Cons:

It would be helpful if teachers could print their students QR codes.

Reasons for choosing HelloID

Customer service and implementation model.

Barb M.

Verified reviewer

Education Management

201-500 employees

Used daily for less than 2 years

Reviewed November 2020

Ease of Use

My job is to teach others how to use HelloID and not only is the product easy to use, it is easy to teach others how to use it too.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I love the fact that I can click on a site button on my HelloID dashboard and I am automatically logged in. What a timesaver!!! Plus, I do not have to remember all of my passwords. Yay!!!

Cons:

I do not believe I have anything I don't like about this product.

Reasons for switching to HelloID

HelloID has more functionalities other than just Single Sign On.

Edwin D.

Verified reviewer

Health, Wellness and Fitness

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

HelloID helps us with SSO to web applications

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

HelloID helps us with SSO to web applications. It supports different authentication methods witch makes it very flexibel such as microsoft AD, Azure AD etc. etc.

Cons:

HelloID has not yet support for "native apps".

Showing 1 - 10 of 17 Reviews

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