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Agency Matrix vs ePayPolicy

Updated December 12, 2025

Agency Matrix vs ePayPolicy: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

$25.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Document Management
3.0
Insurance Policy Management
2.70
Contact Management
2.67
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Customizable Branding
5.0
Electronic Payments
4.89
Online Payments
4.88
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Integrations
Comm-unity
Comm-unity
Jive
Jive
Vonage Business Communications
Vonage Business Communications
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Applied CSR24
Applied CSR24
NowCerts
NowCerts
Nexsure Insurance Platform
Nexsure Insurance Platform
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Pros / Cons
  • The main client screens are easy to understand.
  • They would roll them out before testing, so agents would suffer features not working, new bugs continuously popping up, and the system being down for hours and sometimes days.
Read more
  • The invoice feature is another huge plus, allowing us to email invoices directly to clients and pay carriers through the Payables feature.
  • the limit of $1000 imposed and the fact we have to go to the payment page to make the payment and cannot do it in the same page as the information.
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Ease-of-Use
3.7/ 5
Highest performing feature
in the comparison
4.9/ 5
Value for Money
3.7/ 5
Highest performing feature
in the comparison
4.8/ 5
Customer Support
3.4/ 5
Highest performing feature
in the comparison
4.8/ 5
Functionality
3.4/ 5
Highest performing feature
in the comparison
4.8/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad