Clear Spider 2026: Benefits, Features & Pricing

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Wondering if Clear Spider is right for your organization?

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Clear Spider

4.5

(28)

Pricing

Starting at $375.00 per month

About Clear Spider

The world of Inventory Control is rapidly evolving as organizations are able to obtain more and more insights as to where their inventory is going, the process it takes to get there and the issues that arise along that journey. With increasingly complex partnerships, supply lines and product portfolios, it is easy to be overwhelmed by the sheer volume of transactions that occur on a regular basis. Clear Spider brings clarity to your chaos by assisting in the organization, tracking and documentation of your inventory processes via a centralized database with powerful back-end support. Clear Spider is a cloud-based inventory management system that provides enhanced visibility at thousands of forward stocking locations. This is made possible through a highly customizable platform, limitless integration options, a smooth implementation process and mobile capabilities. Clients choose Clear Spider because of the power and flexibility it has to accommodate any complexity or type of inventory management needs. Clear Spider helps drive successful business decisions using metric-driven data presented in a multitude of reports tailored to your specific needs.

Clear Spider Screenshots

Clear Spider Pricing and Plans

Starting price: $375.00 per month

Free Trial

Free Version

Basic

$375.00

per user, per month

No plan information available

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Clear Spider Features

Popular features found in Inventory Management
Alerts/Notifications
Barcode/Ticket Scanning
Forecasting
Inventory Control
Kitting
Multi-Channel Management
Order Management
Reporting/Analytics
Search/Filter
Shipping Management
Supplier Management
Warehouse Management
More features of Clear Spider
3PL Management
Accounting
Accounting Integration
API
Asset Tracking
Audit Trail
Barcode Printing
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Check-in/Check-out
Cost Tracking
Customizable Branding
Customizable Fields
Customizable Templates
Customization
Data Import/Export
Inventory Auditing
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
IoT Integration
Item Management
Labeling
Label Printing
Label Templates
Location Tracking
Manufacturing Inventory Management
Mobile Access
Multi-Location
Order Processing
Order Tracking
Point of Sale (POS)
Product Identification
Purchase Order Management
Purchasing & Receiving
Real-Time Data
Receiving
Receiving Labels
Reorder Management
Reporting & Statistics
Retail Inventory Management
Returns Management
Sales Order Management
Serial Number Tracking
Shipping Labels
SKU/UPC Codes
Status Tracking
Stock Management
Third-Party Integrations
Vendor Managed Inventory
Workflow Management

Clear Spider Integrations

Infor CloudSuite

SAP Business One

Dynamics 365

QuickBooks Online Advanced

Adobe Commerce

mHelpDesk

See all 30 integrations

Clear Spider User Reviews

Overall Rating

4.5

Ratings Breakdown

57%

39%

Secondary Ratings

Ease of Use

4.4

Value for money

4.6

Customer support

4.8

Functionality

4.4

Angie W.

Verified reviewer

Gambling & Casinos

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed January 2024

Good service in every way

You can track each order that goes out and manage a well-organized inventory to have everything clearer in real time and also increase efficiency.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It has been a whole set of good tools that has allowed for clearer inventory control with its useful functions that have everything on a single platform, it has facilitated order management and inventory tracking, having a clear order of numbers to go tracking

Cons:

In general, I like everything, there is nothing to dislike, they have provided an excellent, very complete service, there is nothing to improve

David G.

Oil & Energy

10000+ employees

Used daily for more than 2 years

Reviewed August 2017

Clear Spider has created massive efficiencies and savings for my customers.

CSI has created many efficiencies in our inventory management - most pertain to making inventory data digital and accessible across the company. The User/Company/Program relationship has been very important in our business because various business groups need ways to segregate their data from others. The order processes and to-do list assignments have created individual accountability in workflows where there was none before. The ability to heavily customize reporting features has allowed us to produce very specific (and valuable) reports to identify surpluses, compare performance of vendors to one another, easily compare pricing between suppliers and make informed decisions about our business that we simply didn't have the data available to make before. All of these elements equate to doing more work in less time and capitalizing on time and money savings that were otherwise unmanageable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Clear Spider provides a deeply detailed and configurable inventory solution but allows the flexibility to use as much or as little as needed. This means that we can benefit from one product to manage something as simple as a department supply closet to a complicated parts management and procurement system for company assets. If the functionality you're looking for doesn't exist already, niche solutions can be designed and implemented to fit very specific business needs. Despite the high level of configurability, CSI is also the most stable application that I support. Most importantly for our business, the level of customer service is outstanding. As an analyst that supports several applications for my company, I dread calling tech support for some applications and being met with endless automated answering services and then waiting several days for a response to an issue. My support contact at Clear Spider is one call away and works closely with me to maintain an understanding of my specific business needs.

Cons:

The most negative feedback I get about CSI is related to the UI. Many of my customers use web applications with flashy graphics and animations, and some simply notice the difference between CSI and other applications that take advantage of updated CSS stylings / plugins. What people like about the UI is that once they've learned how a page works, most other pages follow suit (query parameters near the top of the page, a display button and results below). My customers are also interested in workflow graphics / animations showing them where an order is the in workflow process. One drawback for customers has also been the learning curve when they're first exposed CSI. It's difficult for people to understand the relationship between items, transactions and orderlines at first. There are also many cases in which our users only need to use a fraction of the functionality provided (many of the configurable elements of an item are unused) and they wish they could permanently hide areas that are unused, such as unit of measure.

Graig W.

Used weekly for more than 2 years

Reviewed August 2017

The staff at Clear Spider have always been extremely responsive and willing to assist.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate how responsive the staff is to answering questions, providing support, and has a willingness to develop customized solutions whenever feasible. Uploading is simple, once you understand the specific process to do it.

Cons:

The system does feel somewhat antiquated in comparison to some other systems. It also has some weird limitations, such as only being to automatically send a system generated PO to one vendor email address, rather than multiple ones.

Shahid Z.

Furniture

1001-5000 employees

Used daily for more than 2 years

Reviewed August 2017

Excellent Customer Service. Anytime there was an issue, the response was immediate. Good Training.

- Able to organize the Raw Material warehouse - Streamline the Inventory Management Processes and Procedure - Accurate Raw Material Reporting - Issue and Receive Raw Material accurately and easily - Labeling of Product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Clear Spider is a simple Inventory Management Application. Comprehensive, easy to use and very well organized Tool. It has many features, that are available if needed. For example you can generate, manage and administer POs both for receiving and issuing material. A lots of inventory reports, which are easy to create and extract to different formats i.e. excel, pdf It has the ability to track the material by multiple criteria such as location, bins, Product Codes and Type Etc. It cab be used for Future planning and forecasting material requirement. Clear Spider has a feature to Audit the transactions in multiple ways such as by type, users Etc. It has the ability to generate Bar Coded Labels Clear Spider ahs full blown Physical Inventory and Cycle Count feature, which has reduced our physical inventory time in half. It has a provision to email POs, Orders, Reports Very user friendly, Easy to administer. Excellent Security There are lots of templates that are available for generation of reports Configuration of the system is easy. It is a cloud based system and Clear Spider has managed it very well as far as the Company data security is concerned. It keeps the History of transactions, which can extracted. In short it is simple, short, easy to use, well managed and comprehensive application for Inventory Management.

Cons:

To generate new functionality and queries, which may be very simple in nature, you need to contact Clear Spider Technical Support. Clear Spider is being used in a limited role in our company.

David Q.

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Reviewed August 2017

Using Clear Spider has allowed my organization to better manage our inventory and grow our business.

Increased the number of outbound shipments by 42% in the first year. Greater inventory accuracy and visibility. The real-time changes to inventory means I can better informed decision related to my business. The addition/ creation of an on-line order portal greatly reduced the number of man hours we have had to devote to internal order processing and an increase in customer satisfaction.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is easy to use and has more features than we need. The tech support people are superb. Integration/ interfacing with other systems is easily handled by back end support. Partnering with Clear Spider means that my organization could move away from a very linear outbound order process, and serving only one customer at a time, to handling multiple customers and orders at the same time.

Cons:

The one major downside to the software is the lack of user customization. Users can not create their own reports or change the layout of views. The flip side to this is that the Clear Spider team can create just about any report that you need. The lack of flexibility is the one knock on the system.

Matthew D.

Used daily for more than 2 years

Reviewed August 2017

Love the system. Easy to use and facilitates more efficient and effective planning with customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that it is web based is my favorite feature of the software. This allows my customers (who have access to their own inventory) to see the same things I see when we're planning for future projects. Having photos for them to view is also a nice touch. From an administrator's standpoint, the ease with which inventory is added to the system is definitely a major plus. Inventory comes in and out of our warehouse every day so simplicity of use makes it easier for me to do my job and keep inventory updated daily.

Cons:

There have been occasional issues with adding items to inventory and fields populating correctly. I believe these issues had to do with initial uploading our product from different inventory software. However, when these issues arose in the past, they were quickly handled by the support team at Clear Spider.

Trevor B.

Used daily for more than 2 years

Reviewed August 2017

The software/scanner capability is top notch. The day to day support is excellent.

Customization capability with an off the shelve product. Leverage to create additional value over our previous software provider. From a software and transactional purpose we can offer

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to create adapters and attributes allow us to customize the software and customer setups to meet our business needs. Having customer & supplier modules allow us to leverage the value in our services.

Cons:

The menus and user friendliness of the site could use some improvement and it is being worked on. In our business, we have a large variety of pc skills with our users and training requires us to create clear work instructions to avoid support calls. Clear work instructions on the new Android/IOS scanners would be beneficial

Catherine A.

Building Materials

1001-5000 employees

Used daily for more than 2 years

Reviewed August 2017

I have used Clear Spider for the past 8 years and found the program to work perfectly.

The ability to find out where product is held in our warehouse, the age of the product, the sku details. I liked the ability to allow only some functions to some staff and full functions to others.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's fast. I can maneuver quickly and get accurate answers quickly. Customer Support is absolutely the best. Broc Filman has been our main contact but everyone within this company has been fantastic to work with. Anytime we need help we get resolution within a few hours. Clear Spider gives fast, easy to understand reports and quick references.

Cons:

We had to hire a programmer to help integrate the program with our customer ordering and payment system.

Alan S.

Health, Wellness and Fitness

Used daily for more than 2 years

Reviewed August 2017

ClearSpider has been an critical tool in helping our organization streamline inventory management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ClearSpider functionality is highly customizable, beyond the standard features package, making it a versatile tool for unique business data and operational needs. The ClearSpider development team that is assigned to each account is also highly skilled in understanding the needs of the business and translating it into tailored system solutions.

Cons:

Development of custom functionality after launch is subject to the ClearSpider development team's bandwidth. The ClearSpider team is always flexible, responsive and supportive but system development needs on short timelines are challenging to get completed.

Sandy C.

Electrical/ Electronic Manufacturing

51-200 employees

Used daily for more than 2 years

Reviewed August 2017

Clear Spider helped us configure the system to work for our purposes

We are able to provided kanban systems to our customers to make their order processing easier, and the keep the customers loyal to our company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the system works smoothly to get our customer orders entered into clear spider and into our inventory system as well

Cons:

The scanners that we purchased to go with the system are not as user friendly as we would like. We had to create different work arounds for two of our customers in order to meet their requirements.

Showing 1 - 10 of 28 Reviews

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