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Autotask PSA vs SuperOps

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Updated December 14, 2025

Autotask PSA vs SuperOps: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

$79.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Backup and Recovery
4.71
Time & Expense Tracking
4.64
Access Controls/Permissions
4.44
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Support Ticket Management
4.79
Remote Monitoring & Management
4.74
Dashboard
4.71
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Integrations
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Datto Workplace
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NinjaOne
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TeamViewer
TeamViewer
Xero
Xero
ScreenConnect
ScreenConnect
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Pros / Cons
  • It gave me clearer visibility across the help desk and projects, and the built-in automations for escalations and approvals made processes smoother.
  • I also found the lack of proper HTML processing on email tickets a bit limiting, since formatting can get stripped or look messy when replies come in.
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  • All things considered, it's a fantastic application that greatly enhances workflow and productivity because of its strong features and user-friendly layout, which make managing daily duties much simpler.
  • you need to make a lot clic's to get something, i the worst panorama you need to call support, and they take a long time to integrate something
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Ease-of-Use
3.9/ 5
Highest performing feature
in the comparison
4.6/ 5
Value for Money
4/ 5
Highest performing feature
in the comparison
4.4/ 5
Customer Support
4.1/ 5
Highest performing feature
in the comparison
4.8/ 5
Functionality
4.2/ 5
Highest performing feature
in the comparison
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad