1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Help Desk Software

/

Milvus vs Track-It!

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Updated February 12, 2026

Milvus vs Track-It!: Which is best for you?

Talk to a human
Advice from pros
Custom shortlist of 3-5 vendors
CTA Compare
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$25.00

per month

$995.00

one time

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
See all
Product Screenshot
See all
Top Rated
  Features
IT Asset Tracking
4.89
Ticket Management
4.82
Access Controls/Permissions
4.76
See All
Ticket Management
3.67
See All
Integrations
WhatsApp
WhatsApp
See All
See All
Pros / Cons
N/A
  • Simple interface making it easier to focus, and many options to customize the ticket arrangement.
  • Non-friendly UI, display not easy to navigate making it hard to find nor manage tickets.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.8/ 5
4.1/ 5
Value for Money
Highest performing feature
in the comparison
4.7/ 5
3.9/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5
4.1/ 5
Functionality
Highest performing feature
in the comparison
4.7/ 5
3.9/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad