Time To Pet 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Time To Pet

4.9

(271)

Pricing

Starting at $25.00 per month

About Time To Pet

Designed for small to large pet care businesses, Time To Pet is a pet care software that helps manage client databases, appointment scheduling, customer invoices, employee payments and more. It allows managers to create, manage and track services for staff members as well as recurring templates for customers who use the same service each week. The software offers various features including mobile appointment scheduling, real-time updates, employee document management, GPS tracking, customer portal, approval request and more. Pricing is based on monthly or annual subscriptions and support is extended via chat, FAQs and knowledge base.

Time To Pet Screenshots

Time To Pet Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

Lite

$25.00

flat rate, per month

Plan includes:

Unlimited Clients
Unlimited Invoices
Unlimited Support
Scheduling
Invoicing
Payments
Free Onboarding
Free Data Migration

Solo

$50.00

flat rate, per month

Plan includes:

Unlimited Clients
Unlimited Invoices
Unlimited Support
Videos
Integrations
Email Marketing
Scheduling
Invoicing
Payments
Free Onboarding

Team

$40.00

per month

Plan includes:

Unlimited Clients
Unlimited Invoices
Unlimited Support
Time Off & Leave Management
Permissions Management
Pay Reports
+$15/month Per Active Staff
Scheduling
Invoicing
Payments

Large Team

Pricing available upon request

Plan includes:

Unlimited Clients
Unlimited Invoices
Unlimited Support
Scheduling
Invoicing
Payments
Free Onboarding
Free Data Migration
Videos
Integrations

Facility

$80.00

flat rate, per month

Plan includes:

Unlimited Clients
Unlimited Invoices
Unlimited Support
Daycare
Boarding
Scheduling
Invoicing
Payments
Free Onboarding
Free Data Migration

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Time To Pet Features

Popular features found in Kennel
Client Management
Client Portal
Electronic Payments
Employee Management
Mobile Access
Online Booking
Pet Birthday Tracking
Pet Grooming
Photo Management
Records Management
Reminders
More features of Time To Pet
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Animal Database
API
Appointment Management
Appointment Scheduling
Automated Scheduling
Automatic Backup
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Commission Management
Communication Management
Confirmations/Reminders
Contact Database
Credit Card Management
Credit Card Processing
CRM
Customer Accounts
Customer Database
Customer History
Customer Management
Customer Portal
Customer Service Management
Customizable Branding
Customizable Forms
Customizable Templates
Customization
Daily Reports
Discount Management
Document Management
Document Storage
Drag & Drop
Electronic Forms
Electronic Signature
Email Alerts
Email Management
Email Marketing
Email Reminders
Email Templates
Employee Time Clock
Event Calendar
Facility Scheduling
Forms Management
GPS
GPS Check-in/Check-out
Invoice Management
Mobile Grooming
Multiple User Accounts
Notes Management
Onboarding
Payment Processing
Payroll Management
Personalization
Pet Profiles
Photo Updates
Real-Time Reporting
Real-Time Updates
Receipt Management
Recurring Appointments
Recurring/Subscription Billing
Reporting/Analytics
Reporting & Statistics
Reputation Management
Sales Reports
Scheduling
Search/Filter
Service Catalog
SMS Messaging
SMS Notifications
Social Media Integration
Staff Management
Task Management
Task Scheduling
Third-Party Integrations
User Management
Vaccine Management
Website Integration
Website Management

Time To Pet Integrations

Microsoft Outlook

Stripe

Google Calendar

QuickBooks Online

Dropbox Business

Zapier

Time To Pet User Reviews

Overall Rating

4.9

Ratings Breakdown

89%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.9

Functionality

4.7

Andrew H.

Verified reviewer

Consumer Services

2-10 employees

Used unspecified for more than 2 years

Review source

Reviewed June 2020

This is the best pet sitting software on the market

Customer service is lightning fast! The software was great at the beginning but the owners are not content with that. They keep making it better and better. I can't wait to see what additions they make to Time To Pet in the future.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very modern and up to date. It is very intuitive which makes training new staff easy. The schedular has a great calendar with drag and drop capability. Everything is integrated so nothing falls through the cracks. Our customers have also enjoyed using the software. The software encourages customers to leave tips when making payments. Where we weren't getting many tips before we now get lots of tips. The software has more than paid for itself just in tips!

Cons:

Since we pay our employees by the hour including travel time between visits we would like to see the tracking of travel time integrated more automatically into the software.

Alexis C.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2022

Time To Pet changed our business for the better

I wouldn't have been able to hire without it. I needed to be able to KNOW for a fact that employees were at a client's home on time, not leaving, and have pictures that show both myself and the pet owners how their pets are doing. It has taken away the fear that someone could be taking advantage of this job.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They have thought through exactly what a pet sitting business would need to function the best--and continue to do so. I have said from the beginning that it must be a team of people who have run a pet sitting business or been a pet sitter before to intuit exactly what we need in the business. Scheduling with small, precise windows, report customization options, and the client communication (whether it's push notifications, emails, or the chat area) are the top things we love about Time To Pet.

Cons:

There's always areas to add on to, but I think for the cost, it's fantastic and they are always adding. My main desire would be to have an easier way to share the calendar with sitters so they can see who else is working and can switch shifts if they want.

Reasons for choosing Time To Pet

Modern interface, and a very small learning curve (but with way more features!).

Vendor Response

Thanks for the awesome review - we appreciate the support!

Replied November 2022

Jennifer B.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

Good programme but has some flaws that need to be addressed

In the beginning, the response and answers from the owners were phenomenal -as they have grown they have added Customer Service personal and although responses are in a very timely manner they are just not as "warm and fuzzy" as they were when the responses came from the support staff. He made you feel your question or comment was most important to him - now they seem to be stock answers from the service department making you feel more like a number than a client.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of Scheduling for subcontractors/employees on the road via the app or in the office on the computer. As well as generating subcontractor/employee invoices/pay - very little effort on admin to complete these tasks. Customer Service is very quick and responsive. Invoicing to the client is effortless - unless you do not keep up with the scheduling!

Cons:

Like most dog walking companies or businesses, we use sub-contractors - so basically self-employed individuals. These sub-contractors have access to information that I do consider confidential. I understand the basics of subcontractors seeing the client name, address, entry/alarm code - otherwise, they would not be able to perform the job they were hired to complete - but if I am having a conversation with a client who has asked questions, made comments, etc this information should not be able to be seen by the subcontractor or employees. Yet it is if that particular individual was assigned to that particular client. Imagine your surprise when a client sends you a note on the lack of performance or how anything negative about your subcontractor/employee and that said person was able to read the entire thread! Con #2 - We do pack walks that vary day by day - every client in the pack walk is in conflict with each other according to the schedule. It would appear the scheduling aspect of the software is set up for an individual at specific times. Not such a big deal as you just have to override it but a bit of a pain when doing mass scheduling. Con #3 - When a client submits a request for service and they are a client that does not get invoiced you can not accept the request without generating an invoice. The option not to invoice is not present on client generated service requests.

Reasons for choosing Time To Pet

We choose Time to Pet as we thought it was one of the only ones out there to service our particular requirements and the reviews. Since then, we have discovered alternatives which we are now investigating - mostly due to privacy issues.

Vanessa S.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2020

Best Pet Sitting Software Out There

I am 100% satisfied with Time to Pet and I recommend it to every pet sitter I know. I have used other products in the past and TTP is just far above exceeding any other programs out there. They are constantly taking feedback from their users and are always actively improving the product, adding amazing new features, and staying ahead of the competition. There's just no other software on the market that does with TTP does, nor do they have the TTP team backing it up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TTP is a highly innovative pet sitting software that helps me run the day to day operations of a mid-size pet sitting company. With staff and quite a few clients, this software ensures nothing is ever missed and that our clients enjoy an app for themselves as well.

Cons:

Due to the sheer number of customizations, the program can be daunting at first. However, it is completely worth the time to learn it. I had to think outside the box a bit to ensure the program could be tailored to the specific needs of my company which can be scary at first. TTP has never let me down and I've always been able to use the features and options to tailor the program to be exactly what I need. While there are a lot of documents explaining how to do things, more video instruction would be helpful however TTP's customer service is the absolute BEST. If you can't figure it out or can't find the answer you're looking for, their team is always knowledgeable and quick to respond.

Reasons for choosing Time To Pet

TTP contained the greatest ability to tailor the program to my companies needs. It has such a variety of customizations, I feel like it was built just for my business. Coupled with their customer service, I took the leap and I am so glad I did. I couldn't imagine running my business with any other pet sitting software.

Reasons for switching to Time To Pet

Power Pet Sitter started to feel like it was a step behind. Updates were not made quickly, if at all. Complaints fell on deaf ears, and the system felt like it was from the 90's. When their system crashed several times and we were left without access to our pet care files, I knew it was time for a switch.

Vendor Response

Thanks for the great review, Vanessa. We appreciate your support!

Replied June 2020

Theresa W.

Verified reviewer

Leisure, Travel & Tourism

Self-Employed

Used daily for more than 2 years

Review source

Reviewed December 2023

Cuts administrative tasks in half

I am extremely happy with this software and the app that goes with it. It has cut the time I spend on admin duties in half. My clients love the app and the ease of use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that almost everything I need to run my company seamlessly is in one program rather than having to use 5+ different programs

Cons:

It's is a pretty costly monthly fee especially for a small start-up with very few clients, but it is well worth it in the long run and to start your clients on it sooner rather than later.

Reasons for choosing Time To Pet

I like to be able to customize nearly all parts of the system, including system messages and invoicing.

Vendor Response

Thanks for the awesome review! We appreciate your support!!

Replied December 2023

Raisa J.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Quality and critical product for pet sitters

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Time to Pet saves me tonnes of time with their customized automation. It helps me take care of many admin tasks easily and quickly. It helps me with onboarding new clients, booking and scheduling, sending reports and photos to clients, invoicing, sending saved, scheduled and auto replies, financial reports, tracking pay and hours and most importantly making sure that we never miss a visit. A new feature is added every couple of months and support is quick, friendly and helpful.

Cons:

No cat in logo even though there are just as many cat owners as dog owners who receive updates through Time to Pet.

Reasons for choosing Time To Pet

At the time (end of 2017), was the only pet sitting software that had an app that was up and running. Was also most popular with other pet sitters with reports of strong reliability. I found this to be true once I was using the software. Also has a really good facebook group for users. I think Time to Pet is also the most cutting edge for pet sitting software technology.

Vendor Response

Thanks for the support and the great review!

Replied September 2022

Breanne P.

Verified reviewer

Veterinary

Self-Employed

Used daily for less than 12 months

Review source

Reviewed October 2020

I’ve trialed over 30 softwares - Time to Pet is THE BEST

TTP is a lifesaver. It takes a couple days to get things set up the way you want them, and you’ll tweak things as you go, but once it’s set up it saves you SO MUCH TIME! As a pet sitter you are always on the go and trying to juggle all of your clients invoices and reservations, while ensuring accuracy, can be a daunting task. I’ve tried over 30 different softwares, many of them pet-sitter specific and others that aren’t. TTP is by far the most customizable, user-friendly, attractive UI.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TTP is already very comprehensive and includes everything you need to run your business, but they are constantly improving and adding new features throughout the year.

Cons:

The built-in WYSIWYG editors are not great for making eye-popping emails. I’d like to see HTML/CSS capabilities in the future.

Reasons for choosing Time To Pet

I spent time setting up an account with each of these softwares and more. I added dummy clients and fake services to test out all the features. There was 1 or 2 that were way too advanced and were more appropriate for large pet sitting companies with 5+ employees and hundreds/thousands of clients. But as a solo pet sitter I was looking for something comprehensive but also with a simple and intuitive interface. TTP was by far the most customizable, especially compared to Scout (which I loved the UI, hated that there were almost no customizable settings). So, I’m able to set TTP up to follow the policies of my business in terms of billing due dates, holidays and extra pet fees, clients are automatically asked to approve the service agreement when logging in and will be prompted whenever I update the terms. I can customize the emails, invoices, and messages that go out to clients.

Vendor Response

Thank you for the great review - we appreciate your support Breanne!

Replied October 2020

Meghan F.

Verified reviewer

Veterinary

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2023

The Absolute Best

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best software for Pet Sitting and Dog Walking Businesses. Customer service is fast, tons of help articles, and easy to use client booking. You won't find a better, easier to use software.

Cons:

The reports and analytics are great, but would like to be able to filter and customize a bit more.

Reasons for switching to Time To Pet

Time to Pet is more customizable, made specifically for pet sitting and dog walking businesses, and their customer support is lightning fast and unmatched.

Vendor Response

Thanks for the great review - we appreciate the support!

Replied December 2023

Vicki T.

Verified reviewer

Veterinary

Self-Employed

Used daily for less than 12 months

Review source

Reviewed July 2020

A MUST HAVE

This is an amazing software paired with prompt and professional customer service and support. I could not have expected something to have such a profound effect on my business. I implemented the software just before our busiest period being the Christmas season and it was by far my most stress-free and smooth sailing one to date and I'm absolutely certain 90% of it is because of TTP. Previously I was using a custom built database that I needed to be on front of my computer to do anything with. This was EXTREMELY time consuming and left a huge lag from client request to action. Now with TTP, I can action client request instantly and that's only if they choose not to do it their self. I can easily and effortlessly stay in contact with clients and vise versa and my clients now have added piece of mind with the visit report, time tracking and GPS function.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and navigate and it saves me hours of sit down admin time.

Cons:

If I have to pick something it would be to be able to attach videos to visit report and to have all features available to Australia. In saying that, these things really make no major impact on the excellence of the software.

Reasons for choosing Time To Pet

The interface was more clean. The navigation was more easier and made more sense to me. It offers more features than some of competition. The price point suited me. The customer service is outstanding.

Reasons for switching to Time To Pet

I needed something more versatile, location free, simple and easy to use and operate and that gave my clients more control.

Vendor Response

Thank you for the awesome review! We appreciate your support Vicki!

Replied July 2020

Claire N.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2022

Great software with helpful support

Excellent. Great product backed by a functional support team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integrating TTP into our existing business model was fairly seamless. Their customer support is always helpful and prompt. The automation features have cut my admin time in half. The client portal is the best I've seen for pet sitting software.

Cons:

It's a bit difficult for some of our users to figure out initially and it's geared slightly more toward companies with employees rather than contractors.

Reasons for choosing Time To Pet

Best value for the price. great user interface

Reasons for switching to Time To Pet

Pet Sitter Plus had not made many updates/upgrades in several years and was lacking an app for clients to use.

Vendor Response

Thanks for the great review, we appreciate the support!

Replied December 2022

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