Docketwise 2026: Benefits, Features & Pricing

The first word that came to mind, minutes into my first demo of Docketwise, was “beautiful.” Anyone who has ever used immigration forms programs will agree that they tend to have dated, clunky, visually uninviting interfaces. Docketwise has been a breath of fresh air. The intuitive user interface flows seamlessly from page to page. The next thought that came to mind during my demo was whether Docketwise’s [SENSITIVE CONTENT HIDDEN], who was showing me the software, was an immigration attorney (he is). Not only was he knowledgeable about immigration law but the software was clearly built by an immigration attorney. One cannot overstate the importance of using software designed by an immigration attorney for immigration attorneys. Docketwise also has excellent customer support. I’ve called [SENSITIVE CONTENT HIDDEN] several times with questions, which he has promptly answered. Docketwise is also receptive to customer feedback and continuously introduces exciting new features. Most recently, it added both an invoice feature, which syncs with LawPay, as well as a customized intake feature. I’d long awaited a customized intake feature in immigration software to ask clients for data that doesn’t exist on the forms, for example their source of referral. Most programs don’t offer this feature. Those that do, charge a cost-prohibitive fee. While Docketwise syncs with other case management programs, they’re not strictly necessary; after these new features were introduced Docketwise is now my all-on-one case

I can't think of any downsides for Docketwise at the moment. If any come to mind later, I'm confident Docketwise's team will address them.

I like that I can send forms to clients to prefill. I like that I am able to go in and make changes. I love that I am able to leave notes to come back to and remind me what I was working on.

I feel like they can improve by making a texting app within the Docketwise application. This will make it a 10/10 for me.

I like the fact that all my forms can be generated from the answers to the questionnaire. The program really saves times. It's easy to use and easy to correct or add information to the forms. When I have a question Docketwise answers it right away.

I don't have anything negative to say.

Docketwise is full of features for maximizing the attorney and client experience. It is very easy to prepare a case from start to finish using Docketwise. Some software has additional features that take a long time to learn. Docketwise has a short learning curve and is essential for an immigration practitioner. They constantly update their forms and even have questionnaires available in other languages. It is a great value proposition.

I wish there were an option to do custom intakes in other languages. I understand that you can obtain standard intakes in other languages for all of the immigration forms, which is really helpful for our non English speaking clients.

I love Docketwise. Its easy to use and it has a lot of features. The customer service people are amazing and they teach you for free. I had a difficult and expensive time with FileVine and Docketwise is so much better than any other system I have used for my immigration cases.

I wish it had a translate button and I wish there was a better reminder system. The templates require work but its still very helpful to have.

All inclusive for case management and cost efficient. Absolutely love!

If you do use DW with another platform for example MyCase, it creates a separate

The user interface is very intuitive. I was able figure out how to use most of the features with only a brief sales demo. (My follow-up session with a "Customer Success Manager" consisted mainly of him confirming that it was not possible to do various other things that I wanted to use the software for.) My clients have also found it easy to interact with the immigration forms that I have shared with them, which was the primary reason I switched to Docketwise. I am very disappointed, however, by long wait for e-filing for the new USCIS naturalization form. The new form came out a month ago and it is still not available in Docketwise. I do a lot of naturalization applications, and manually transferring data collected from clients in Docketwise to the application in the USCIS portal is a big hassle.

The invoicing functions are surprisingly weak given that Docketwise is owned by LawPay, a legal payment service. My previous law practice management software allowed me to generate--with a single click of a button--draft invoices for all clients who had billable time or expenses. This made billing at the end of the month very convenient. All I had to do was review and approve the drafts. With Docketwise, it is not even possible to track billable expenses unless you create an invoice and manually add them to it. For time, you have to run a report to find which clients have billable time and then manually create an invoice for each one (and remembering to not create a second invoice for a client for whom you created an invoice early to track expenses throughout the month). The inability to send an invoice to two or more contacts at the same time and to save a custom hourly rate for each client should also be fixed.

The most useful tool to keep on track of my clients' cases. It helps me and my team to organize all and be on top of our priorities.

Sometimes when it comes to a USCIS new edition form because when you print the form still may show the old edition but online it keeps the new one, which can be confusing but this only happens few times to me.

The ability to efile the forms we are using for our customer in order to facilitate the visa application.

Sometime the chat CS support will take long to response but this is not happening all the time only in some occasion.

As an immigration attorney, this is an indispensable tool for handling my case load efficiently.

There are no drawbacks to using the service.