MerusCase 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if MerusCase is right for your practice?

Our Legal Billing Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

MerusCase

4.7

(85)

Pricing

Pricing available upon request

About MerusCase

MerusCase is a cloud-based legal practice management solution tailored for legal firms and businesses of all sizes. Designed to meet the needs of modern law practices, the platform is fully HIPAA-compliant and includes essential tools such as document management, time tracking, billing, calendaring, and communication features.

The document management module enables users to efficiently organize case files, auto-populate legal templates, scan and attach legal paperwork to case records, and perform predictive searches to quickly locate information. The platform’s time tracking and billing features provide capabilities such as accounting, invoicing, time management, and generating detailed reports, helping firms streamline their administrative processes.

MerusCase also integrates seamlessly with email applications and calendars, ensuring smooth communication and scheduling workflows. The solution is available through a subscription-based pricing model and offers customer support via phone and email. Additional resources like user guides, documentation, blogs, and a knowledge base are also provided to assist users in navigating the platform effectively.

MerusCase Screenshots

MerusCase Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

MerusCase Features

Popular features found in Legal Billing
Accounting
Automatic Billing
Billing Rate Management
Calendar Management
Client Management
Client Portal
Document Management
Electronic Payments
Expense Tracking
More features of MerusCase
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Archiving & Retention
Automatic Backup
Backup and Recovery
Billable Items Tracking
Billable & Non-Billable Hours
Billing & Invoicing
Calendar/Reminder System
Case Management
Case Notes
Collaboration Tools
Compliance Management
Conflict Management
Contract/License Management
CRM
Customizable Fields
Data Import/Export
Data Visualization
Deadline Management
Docket Management
Document Automation
Document Classification
Document Generation
Email Management
Financial Management
Full Text Search
Legal Case Management
Multi-Location
Online Payments
Patent/Trademark Management
Payment Processing
Portfolio Management
Reminders
Reporting & Statistics
Search/Filter
Secure Data Storage
SSL Security
Staff Calendar
Status Tracking
Task Management
Task Progress Tracking
Time & Expense Tracking
Timer
Time Tracking
Trust Accounting
Version Control
Workflow Management

MerusCase Integrations

Microsoft Outlook

Microsoft Word

Google Drive

Microsoft 365

Gmail

Docusign

MerusCase User Reviews

Overall Rating

4.7

Ratings Breakdown

79%

16%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.7

Functionality

4.6

Ricky P.

Legal Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

MSKW

I've been in this field 19 years now and this is the easiest to navigate, easiest to train people in, and most reliable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Previously 5

Functionality

Pros:

The ease of use and navigate. Training new hires takes less time.

Cons:

Lacks some basic tasks like filtering employees who are NOT on calendar on a specific calendar date.

Dulio C.

Verified reviewer

Law Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

Great case management system!

No complaints at all; I would recommend for small firms.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Efficient and keeps everything well organized!

Cons:

Cost and sometimes I have problems with interfacing

Reasons for switching to MerusCase

Reliability and ease of use. Cloud based system

Verified

Reviewer

Law Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2021

Swing and an unfortunate miss

Started well, company sold, purchaser is now concerned only about signing up new customers, not developing their capacities to support the needs of existing users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The suite does what it says it does, providing a cloud-based medium for organizing case files, billing, etc.

Cons:

The suite is only accessible with an internet connection and, while it started its development with promise, it has tried to be a jack of all trades, offering solutions for everyone without a strong enough feature set for anyone. Office integration is tenuous and new features roll out without any thought as to how existing users should go about applying new features to existing cases. Honestly, if we weren't so invested in the platform, I would have moved to a new provider a year ago.

James G.

Verified reviewer

Law Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

Fantastic File and Document Management Software

I am very happy with this program

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The transfer of documents and client/file information from the two different programs we used prior to MerusCase was fast and much cheaper than other options. The software itself is very intuitive to use and navigate and easily adapted to mimic our paper filing system.

Cons:

I don't love the email function, but we don't use it anyway.

Reasons for choosing MerusCase

MerusCase offered some of the best functionality at one of the best monthly prices for a SaaS product. And the price for the data migration from our existing programs into the MerusCase platform was approximately 1/50th of the cost of the next closest option.

Reasons for switching to MerusCase

We were using a very old version of Filemaker and a soon to be unsupported Alchemy program for file management and document management, respectively. We wanted a new program that could do both.

Virginia S.

Verified reviewer

Law Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2021

100% Satisfied and Happy with MerusCase!!

i just love it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

First time user of Merus Case!! I've worked in the Work Comp industry for over 31 years and have used other case management, systems like A-1, Time Matters and Practice Masters and i have to say i just love MerusCase, its so easy to understand, everything that you need it has, Excel, Jet Filing (made easy), the connection to EAMS makes file set ups so fast and non tedious. The "best thing" that i love about it is the Open knowledge base!! =) i learned how to code and make my own templates just by watching the videos, whereas most other case management company's want us to call in and get training. thank you Merus you save us time and money.

Cons:

that excel and word are not integrated within Merus, i really wish they would be, all in one. it would save time and when saving documents or just would make it easier and less mistakes for those working in the programs, its so hard to save from word to Merus.

Reasons for choosing MerusCase

biggest selling point for me: the connection with EAMS!! and the fact that if MerusCase didnt have a feature that i like about the other software, the reply was, we have a list of features we are working on and that one is currently on our list!!! =)

Reasons for switching to MerusCase

it's too too complicated for a start up company, no connection to the board and also the fact that you cant connect to the program from any where is bothersome for the attorneys, they have to either print documents before a hearing or carry a flashdrive all the time is just not time saving at all. webbase is the way to go.

Danielle S.

Verified reviewer

Law Practice

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2021

Merus Case Management - 100%

I do not have to go back & forth to locate documents.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This program makes it easier to access client information, the parties involved, and document search.

Cons:

The program has been an asset to our office.

Reasons for choosing MerusCase

This program best suited our office and it is user friendly and easy to learn

Reasons for switching to MerusCase

Legal Solutions is an antiquated program. We looked into their cloud based program but it was more expensive and you had to add on things such as the calendar which is included with Merus.

Gloria F.

Verified reviewer

Law Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Meruscase Software Review for Small Firm

Been a user for 4 years and have had nothing but great experience. Always dependable and functioning which is very important as it is the lifeline of our firm.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly, efficient and complete

Cons:

Honestly there is nothing I do not like. Great software for any law firm small or large

Reasons for choosing MerusCase

Its functionality and entire set up fit our firm perfectly to make our workload more complete and efficient.

Reasons for switching to MerusCase

We were impressed when we were presented with the demo.

monica G.

Verified reviewer

Law Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Easy to work with

Merus makes it easy to catch mistakes and correct myself

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

being not so tech savvy myself I thought I would have a hard time with this program but turns out I like it very much.

Cons:

I might be able to think of something but nothing comes to mind so it must not be relevant

Sabrina H.

Verified reviewer

Law Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2024

Easy and fast to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It takes the guess work out of having to schedule and task for cases

Cons:

sometimes it can be slow and not load the pages or documents I need

Misha P.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed October 2018

A versatile platform that WILL save your firm time and money if used fully!

I have implemented the MerusCase API for many different clients between developing integrations between MerusCase and office copy systems and creating custom reports for firms with specific needs.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The customer service is top notch, they go above and beyond to help MerusCase work for you. Any software and technology can be integrated with MerusCase through the API, so you can do exactly what you need. Ideal for maintaining perfect digital records of cases from incoming mail and correspondences to injury details and e-Filing built-in.

Cons:

There are some gaps in the documentation for the API however the support team is very responsive with any questions I have had and that area has grown significantly!

Showing 1 - 10 of 85 Reviews

See All Reviews