Time Matters 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Time Matters

3.2

(65)

Pricing

Starting at $39.00 per month

About Time Matters

Time Matters is a cloud-based legal time management solution that allows law firms to improve internal collaboration, set data access controls, automate workflows and deliver in-depth insights. Key features include time capture, automated workflows and triggers, centralized document management, access and internal sharing controls, version control, activity history, and custom data views.

With Time Matters, businesses can track time, improve workflows by automating administrative tasks, and save time by collaborating with internal teams. Users can customize workflows for precedents, forms, and documents by automating tasks when specific triggers are set off. Time Matters can optimize information sharing among staff by maintaining a record of all documents for a case and providing access controls to restrict access to certain information to ensure compliance and reduce malpractice.

Time Matters Screenshots

Time Matters Pricing and Plans

Starting price: $39.00 per month

Free Trial

Free Version

Basic

$39.00

flat rate, per month

No plan information available

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Time Matters Features

Popular features found in Law Practice Management
Calendar Management
Client Portal
Communication Management
Contract/License Management
CRM
Document Generation
Expense Tracking
Mobile Access
Reporting & Statistics
Task Management
Third-Party Integrations
Trust Accounting
More features of Time Matters
Access Controls/Permissions
Billing & Invoicing
Case Management
Client Management
Conflict Management
Contact Management
Court Rules-Based Scheduling
Customizable Forms
Document Automation
Document Management
Document Storage
Email Management
Forms Management
Legal Case Management
Multi-Location
Records Management
Reminders
Reporting/Analytics
Search/Filter
Secure Data Storage
Staff Calendar
Status Tracking
Task Progress Tracking
Task Scheduling
Timer
Time Tracking
Version Control

Time Matters Integrations

QuickBooks Online Advanced

OneDrive

Time Matters User Reviews

Overall Rating

3.2

Ratings Breakdown

18%

26%

23%

Secondary Ratings

Ease of Use

3.2

Value for money

2.8

Customer support

2.9

Functionality

3.4

Susana V.

Law Practice

51-200 employees

Used daily for less than 2 years

Review source

Reviewed March 2019

Good for managing clients

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Previously 5

Pros:

I think it makes a great job managing calendars, reminders, and assigning tasks. Billing is somewhat complicated - it has not been as intuitive as one would think.

Cons:

Not good as a cloud based storage, it crashes often.

Verified

Reviewer

Law Practice

Used daily for more than 2 years

Review source

Reviewed April 2018

Love this program! Everything I need is all in one spot!

It helps us keep track of every attorney's busy schedule, whether it be for court conferences, in office client appointments, meetings with staff, meetings outside of the office, or any other appointment. It is easy to read and helps keep us organized as to where an attorney is and when. It also helps that all of our contact information can be stored all together in this program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are so many different features to this program. It holds all client, attorney, and court contact information in an easy to find system. I can also easily calendar all matters and link the tasks to the appropriate contact. There is also an easy daily calculator to count a certain amount of days. It is especially helpful when counting specific days to respond to orders and motions. Each person can even set up "to-do's" for themselves, without it showing on the daily calendars. I love how we can enter new client information in and keep track if we have spoken to them or not with the "consult" forms. We can tailor each category to make it hold specific information we want.

Cons:

Sometimes the software can get tricky. It took me a little while to learn all of the ins and outs of the program. Sometimes certain tabs are missing when I open the program, so I have to take some time to find out where they are to open them again. It still takes me some time to find items in the program that I don't use every day.

Kristie P.

Verified reviewer

Law Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Time Matters

My overall experience with time matters, is positive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact you could see all of the information for a client on one page

Cons:

It's a little outdated, I feel like there's a lot more that could go into the systems functionalities

Verified

Reviewer

Legal Services

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed May 2019

Easy enough to keep track of billing, but is this a solution we need?

If you really want an elaborate, automated system with detailed records to keep time, this program has got you covered. Maybe I'm old school or not, but the rest of us can just enter our time at the end of the day without any applications.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to set up a list of tasks for the day and start them and stop them as I worked on them. The phone app also made it easy to get time into the system when my computer was otherwise busy.

Cons:

This is micromanagement on an unnecessary level - just keep time! Having to fix things after the fact because you fat fingered something is flat out annoying. It tracks metrics on all users, but what is the point of all the data? If you have time to read all that, you should be billing hours.

James V.

Verified reviewer

Legal Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

Horrible Tech Support and Customer Service!

My experience with Time Matters, both for technical support, and in terms of my rep. (every client of the software is supposed to lodge issues with their specific rep.), has been horrible. Tech support could never solve the software's sync problems, and did not follow-up with me when they said they would, even when my ticket was escalated. Also, when I reached out to my rep. for help (as I must, per Time Matters rules), she never got back with me. I reached out by email, twice, to her, with no response. Then I wrote to corporate at PC Law/Time Matters, of the abject failures listed above, and they never got back with me either.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The program is basic and doesn't require too much sophistication.

Cons:

The supposed auto-sync via the cloud, to other devices, is useless, with tons of missed records, errors, and more problems.

Reasons for choosing Time Matters

I had a previous version of Time Matters, and I really did not want to change to a totally new software, if I could avoid that, and based on the new Microsoft 365 communication protocols, I had to switch to the new version of Time Matters so that it would supposedly sync with my outside devices, which it never did.

Jeffery S.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for less than 12 months

Review source

Reviewed April 2022

Never talk to a human ever

Overall it's garbage. The third party firm wasn't able to transfer the old software database over, so now we have 2 systems working side by side. Support is garbage. Internal code does not work from time to time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

At this points months into the agony, there is not one thing to like about this software. We support over 200 live applications and not one generates in a whole year what the support demands are for Time doesn't Matter software.

Cons:

Chat only support that ends the instant they find out that you have this installed on a Virtual Computer. What a joke. There are viruses I would recommend to my close friends and associates before I would ever tell them to use a Lexis Nexis product. The company consumes smaller companies and then "re-organizes" them. There is a pudgy corporate middle manager someplace that is justifying his bonus by never letting purchasers ever talk to a tech support professional.

Reasons for switching to Time Matters

Not using all the features of Aderant total office. Cost.

Richard S.

Verified reviewer

Law Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Antiquated program with zero customer support

As you can tell we're very unhappy with our Time Matters experience. We've had the program for a number of years, but will be moving on to an alternative system soon. Lexis/Nexis has ruined the program and seems uncaring about its users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reasonably easy to understand, with all the basic features needed for a general law practice

Cons:

Very clunky to use, poor document management, no client portal (they used to have one but abandoned it when it didn't work). Technical support is miserable and uncaring

Jason S.

Verified reviewer

Law Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Great Software for 1997, Not ideal for today

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has much of the functionality a law practice would need to function. It manages Matters, and allows the user to link documents, notes, emails, etc.

Cons:

The software functions like it is still the year 1997. It has buggy plugins to Word, Adobe and Outlook that crash a lot. It needs a constant connection to the server and can't handle any internet connectivity issues. It doesn't work with mobile devices well.

Verified

Reviewer

Computer Software

Used daily for more than 2 years

Review source

Reviewed February 2018

I've had to use this software for work before.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TimeMatters is a good way to easily track the files and data required for legal cases, and makes legal practice management a fairly easy task.

Cons:

TimeMatters has a very steep learning curve and requires a high level of training before usage can commence. Additionally, it can be hard for users to fix problems on their own, and various issues frequently require outside intervention.

Verified

Reviewer

Higher Education

Used daily for less than 2 years

Review source

Reviewed March 2018

This program is mostly terrible.

Tracking lots of deadlines.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It is very future rich. Most things that I wanted to do, I could. There are a lot of keyboard shortcuts.

Cons:

My god, where do I begin? First, the interface looks like it was designed in 1998. Second, it frequently crashes, causing you to lose variable amount of data. Third, it has terrible integration with other programs, and doesn't easily interface with outlook, word, or acrobat. Although you can do a lot of different things, the way you do it is really counterintuitive.

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