ULab 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

ULab

4.4

(17)

Pricing

Starting at $100.00 per month

About ULab

Typically research labs in universities and commercial companies face a number of challenges in relation to their often very expensive capital equipment. ULab helps meet these challenges by providing functionality for cataloguing equipment, reporting on usage and other metrics, incident reporting and a booking engine that allows lab owners to schedule the use of their equipment and to make their equipment available to others when not in use. This can also be used to generate revenues where the booker is external to the organisation.

ULab also has track and trace functionality.

ULab Screenshots

ULab Pricing and Plans

Starting price: $100.00 per month

Free Trial

Free Version

Basic

$100.00

flat rate, per month

No plan information available

ULab Features

Popular features found in Laboratory Information Management System
Certification of Analysis
Compliance Tracking
Electronic Laboratory Notebook
Instrument Management
Inventory Management
Workflow Management
More features of ULab
Access Controls/Permissions
Activity Dashboard
API
Barcode Printing
Customizable Fields
Customizable Reports
Data Visualization
Document Storage
Inventory Tracking
Reporting/Analytics
Reporting & Statistics
Resource Management
Role-Based Permissions
Search/Filter
Summary Reports

ULab User Reviews

Overall Rating

4.4

Ratings Breakdown

53%

35%

12%

Secondary Ratings

Ease of Use

4.3

Value for money

4.8

Customer support

4.7

Functionality

4.3

Verified

Reviewer

Research

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed November 2020

makes your lab organized

Can't imagine working in lab without it. It heps you track who uses the instrument and when and keep work place organized

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Easy to set up, helps organize lab and booking

Cons:

The interface could be improved. and more features can be implemented

William M.

Verified reviewer

Research

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed November 2020

Ulab - review - lab manager

Very positive. I really like the software, and use it to manage my lab bookings.

Ratings Breakdown

Ease of use

Functionality

Pros:

Calendar and booking system. Ease of setting up a resource.

Cons:

Sometimes finding an option you need can be a little difficult. Having all options e.g., as a dropdown could possibly enhance the product.

Reasons for choosing ULab

Ease of use and possibility to manage the resource and display it more effectively to users.

Reasons for switching to ULab

The University offered the product.

Stewart R.

Verified reviewer

Research

1001-5000 employees

Used other for more than 2 years

Review source

Reviewed December 2020

SMC ULab review after lockdown.

I had a very positive experience with ULab although I had to field user complaints and critisms on a daily basis. The technical support was excellent and I had the developers email address. As a customer I couldn't ask for anything more.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

At the time the software was very useful as it enabled us to rapidly input all of our equipment and users could quickly set themselves up on the system and start booking timeslots to use the equipment with the minimum of fuss. We never had a booking system before so it enabled us to get a good understanding of what we required.

Cons:

Only the lab owner could pull reports from the system. Took too many mouse clicks to achieve basic tasks. Sometimes bookings didn't show - occasional small glitches. Wasn't possible to view the calendar by tool location (so simialr tools were grouped). Maintenance wasn't integrated (or not so in a logical way). Didn't work great on mobile devices - which is a necessity in a cleanroom! Overall, the system felt too clunky / not polished and took too long to achieve basic tasks.

Reasons for choosing ULab

Ulab was researched and chosen by my previous manager (who has now left the company) and he left it up to me to implement. Our new manager has decided that he would now like to use ClusterMarket and has left it up to me to implement!

Georgina R.

Verified reviewer

Higher Education

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Instrument booking system

no cost to us and great for allowing users in other buildings to book remotely and I am notified that they have booked

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy for our users to book themselves , they do not have to ask the manager to book for them. They have to register and so users are known they cannot book anonymously and/or ambiguously. It has to be a registered university address

Cons:

Entering the booking system can be clumsy , if you look at the lab diary you cannot book from there, you have to exit and go to bookings . When entering bookings sometimes the time cannot be altered . When you book a whole day it only shows at the top of the day rather than showing all the hours of that day as booked. would be helpful to access the booking on my phone , the lab that the instrument is in , currently does not have a pc which can easily connect to the internet and so check and view bookings

Reasons for switching to ULab

access restricted to staff , students had to ask to book

Jack H.

Verified reviewer

Mechanical or Industrial Engineering

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Great software

Very good, certainly better than manually booking everything out as before.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ULab is very easy to implement and set up to record all of your equipment and the rooms they are in, assign owners and users of various levels, take bookings and implement outputs such as incident management. It's a great bit of kit if you run a technical facility and require any sort of booking or monitoring.

Cons:

It isn't the easiest to customise and the HTML editor doesn't seem to work completely, I think there is some sort of clash in the style sheets that removes any bullet points. There is also an issue that editing a piece of equipment that is owned by somebody else seems to transfer ownership to the person editing, which is very annoying.

Vendor Response

Thanks for the feedback particularly the issues you have raised. we will look to correct these as quickly as possible.

Replied December 2020

Richard M.

Verified reviewer

Research

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed November 2020

Early adopter

I was introduced to ULab when it was in the Beta stage, the development team has been exceptional, offering support and implementing upgrades based on user feedback. ULab has allowed me to maximize and prioritise laboratory equipment based on user needs. I have moved from an admin heavy booking system to a one-stop booking, auditing, and training resource.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software feels like it has been designed by someone who will use it, it is very easy to use and administer. I use it to book equipment, schedule user time, and audit usage within a research laboratory.

Cons:

Some of the functionality can be simplistic.

Scott L.

Verified reviewer

Research

501-1000 employees

Used monthly for more than 2 years

Review source

Reviewed November 2020

Excellent facilities overview and management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Universities are complex organisations, even within a single institution, there is often little awareness of what equipment is available. My work involves managing large multi-institution research projects and collaborations. ULab gives me a simple overview of what capabilities are available where, and who is responsible for them. This feature allows me to promote our facilities to both project researchers, as well as to the outside world. It also facilitates rapid response to grant calls or request for information from funders. I have also been able to use ULab to identify spikes in demand for particular capabilities before they become critical. ULab also offers features of value to the facility managers and equipment owners. These include a booking system, incident and document management features. These features make it easier to sell the system internally as there are clear advantages at both researcher and project levels.

Cons:

The search feature can be clunky. It can take some effort to ensure that facilities are easily discoverable.

Craig R.

Verified reviewer

Research

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed November 2020

Useful in normal times, great for working in the Pandemic

Ratings Breakdown

Ease of use

Functionality

Pros:

The software provides a flexible solution, accessible by phone and computer. As it is cloud based the data is always up to date. The QR code allows the workplace to track who is in the building without using a communal notebook to sign in (as we did pre-pandemic). We can also book space, again important for managing staff numbers in each area (especially useful during the pandemic) and as previously we can book equipment. As a floor manager it allows me to see who else is on the floor and when they leave which is a great feature for safety reasons.

Cons:

It would be good if it would interface with calendars

Daniel B.

Verified reviewer

Machinery

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed April 2021

Excellent Booking software

We've been able to move our old booking systems ( some other software, some shared excel documents, some paper) all to one coherent system, which has made life much easier.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like the ease with which ULab can be implemented. It is simple enough to allow quick and speedy bookings, whilst also having enough features to give a level of inventory management, related document storage (risk assessments), etc.

Cons:

It isn't particularly polished and could have the aesthetic improved a bit, but that's a minor criticism. It works well.

Vendor Response

Thanks for the feedback Daniel. You'll be glad to hear the platform is getting a face lift in the near future.

Replied April 2021

Carlos L.

Verified reviewer

Research

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed November 2020