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Josh P.
Advisor, 7 years
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Updated December 17, 2025
Botsonic vs Zipchat: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$16.67
per month
$49.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Code-free Development
4.62
Chatbot
4.58
Natural Language Processing
4.53
See All
Customer Support
4.94
Transcripts/Chat History
4.83
Chatbot
4.75
See All
Integrations
See All
See All
Pros / Cons
- The AI-driven responses are intelligent, providing a seamless conversational flow, and the level of customization available allows for fine-tuning to meet specific business needs.
- it is a bit difficult to implement and in the free plan the monthly message limit is a bit low.
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- Zipchat provides extremely accurate customer service regarding the products on our two websites, offering advice just as we would ourselves and carefully reading all the information.
- The customization options for chat design and advanced reporting could be improved.
Read more
Ease-of-Use
4.7/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Value for Money
4.3/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Customer Support
4.2/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Functionality
4.6/ 5
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
