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Chatbase vs Dialogflow

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Updated December 13, 2025

Chatbase vs Dialogflow: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$19.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Chatbot
4.38
Natural Language Processing
4.38
Automated Responses
4.21
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AI/Machine Learning
4.29
Multi-Channel Communication
4.17
Natural Language Processing
4.14
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Integrations
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Slack
Slack
Google Chat
Google Chat
Telegram
Telegram
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Pros / Cons
  • Affordable pricing and excellent customer support make Chatbase an indispensable tool for businesses of all sizes, delivering real value and efficiency in communication - a quick way to get your business supercharged with Artificial Intelligence.
  • After we found out that they are not supporting more than 11 million characters, we cancelled the subscription, but they refused to refund us, even though we used it for 24 hours.
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  • The aspect that I like least of Dialogflow ES is the lack of an interface through which to manage the logics of the conversations. If it is true that Contexts can be used to obtain routing of conversational flows, it is equally true that a more visual and intuitive interface would make it an impeccable tool.
  • I like the platform's ease of use, flexibility, and natural language processing capabilities.
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Ease-of-Use
Highest performing feature
in the comparison
4.6/ 5
4.3/ 5
Value for Money
4.3/ 5
Highest performing feature
in the comparison
4.5/ 5
Customer Support
3.8/ 5
Highest performing feature
in the comparison
4/ 5
Functionality
3.9/ 5
Highest performing feature
in the comparison
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad