Clarity Software 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Clarity Software

4.1

(27)

Pricing

Starting at £30.00 per month

About Clarity Software

Clarity Software is an on-premise suite of management information system (MIS) applications, which allow businesses of all sizes in print and packaging industry to manage schedules, quotes, production and more. Key features include cost analysis, time recording, delivery tracking and marketing management.

Clarity software provides estimating and quoting module, which enables businesses to automatically generate quotes for product orders and save invoice templates to predict spends and cost estimates of future processes. It comes with a customer relationship management (CRM) tool for users to manage customers’ details such as contact information, communication history, order status and more. Additionally, it allows enterprises to monitor inventory levels, movements and allocate stocks as per requirements, optimizing purchasing processes.

Clarity Software facilitates integration with various third-party applications such as Sage, Xero, QuickBooks and more. Pricing is available on request and support is extended via phone and other online measures.

Clarity Software Screenshots

Clarity Software Pricing and Plans

Starting price: £30.00 per month

Free Trial

Free Version

Basic

£30.00

per feature, per month

No plan information available

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Clarity Software Features

Popular features found in Manufacturing
Compliance Management
Job Management
Maintenance Management
Production Scheduling
Production Tracking
Product Lifecycle Management
Purchase Order Management
Quality Control
Shop Floor Management
Supplier Management
Traceability
Work Order Management
More features of Clarity Software
Accounting Integration
Alerts/Notifications
Audit Trail
Automated Quoting
"Best Price" Estimating
Billing & Invoicing
Bills of Material
Capacity Management
Catalog Management
Client Portal
Contact Management
Cost Analysis
Cost Estimating
CRM
Customizable Branding
Data Security
Data Visualization
Discount Management
Document Management
Estimating
Financial Management
Forecasting
Inventory Management
Inventory Tracking
Job Costing
Job Tracking
Material Requirements Planning
MES
Multi-Currency
Order Management
Pre-Press Estimating
Price and Cost Calculations
Price/Margin Management
Pricing Management
Product Configurator
Production Management
Purchasing & Receiving
Quality Management
Quotes/Estimates
Reminders
Rules Engine
Sales Automation
Scheduling
Shipping Management
Third-Party Integrations
Visual Configuration
Warehouse Management
Workflow Management

Clarity Software Integrations

Mailchimp

Microsoft 365

Xero

Google Drive

Zoho Analytics

QuickBooks Online Advanced

Clarity Software User Reviews

Overall Rating

4.1

Ratings Breakdown

48%

26%

19%

Secondary Ratings

Ease of Use

4.0

Value for money

3.7

Customer support

4.7

Functionality

3.9

Naveen C.

Verified reviewer

Computer Software

5001-10000 employees

Used weekly for more than 2 years

Review source

Reviewed December 2024

Best tool for Manage Projects and Manage resources

I have been using Clarity since 10 years to manage projects and resource planning.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Clarity Software (Clarity PPM) is a comprehensive project and portfolio management solution that helps organizations manage their projects and really helpful for large enterprises. Clarity provides powerful tools for managing resources across multiple projects.

Cons:

Clarity Software cost and user interface is challenging for teams without dedicated IT support. Performance with large datasets, limited mobile experience, are significant drawbacks.

stephen B.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2024

manage your workflow End to End

Very easy to install - customer service is excellent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

integrates software in one place. Helps manage all users

Cons:

non United States based company - would prefer a US company

Reasons for choosing Clarity Software

collaboration features were much better.

Karl L.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2020

Avoid at all costs!

Clarity are a bad company to deal with, so I would definitively think twice before signing up, even if you think its great system. Shop around. Once signed up we can not get out of our 3 YEAR contract with them even though we do not use the system! We used it for 3 months, NO ONE PERSON in our company go on with it, they interface is so clumsy and full of glitches that support have to sort out, (example if you click on a company invoice, it will take to so another invoice, go back and click on it again and it will take you to the correct invoice... nightmare when you think you are going to the correct one to start with and your are marking the wrong invoices off as paid). So basically after many more issues (which I will happy explain somewhere but this review platform limits how much you can write so just hitting on the main points at the minute) 3 months we went back to them and said this system is not up to scratch and not what we have been promised. They said there is nothing they can do and they will NOT be cancelling our contract... because the contact is actually with a leasing company and NOT with CLARITY! I'm guessing there is a reason they started to use a leasing company to stop people getting out of their contacts. I have no idea why, if someone is not happy and has been miss sold they will not just part ways, I haven't asked for my money back just to leave the contract as we do no use their system (paid over a year already) but they will not.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not many pros at all to be honest. Support is good, but they need to be.

Cons:

Pretty much all of it. Its a very outdated CRM system, on the face of it when they come and do the demo it looks really good, but they do show you ALL of the features & functionality (but not all is included when you sign up and this becomes VERY convoluted when you want to do things that you were shown). So they have the corporate blurb about how you are given modules that work for you, and they say they come and assess your needs etc prior to signing up, but they do not, the sales man that comes down tells you want you want to hear and they system can do this that and the other, basically a yes man to get the commission. Once signed up and you have to start using the system all the cracks start to appear. Things that you were shown in the demo that you go and try and do all of a sudden are not included in your module, but we have paid... but we have paid for another user to use that module not everyone, so if you buy a module you have to buy a user for it... this is where things start to get VERY expensive as modules all do different things.. so sales module, invoice module, production module, delivery module, fitting module so on and so forth... if you buy, say the production module, and you have 5 users, you have to get a license for each of the users to use that module. So say we buy the invoicing module and you expect the whole team to be able to invoice... you have to buy the whole team separate licenses. This was not explained during sign up.

Reasons for choosing Clarity Software

I would definitely recommend using ShopVox, or at least take a look into it before making any decisions on clarity, you are not tied in if you at least try it, ALL features are available to each user, its an online system so you can access anywhere not just from set computers and you can cancel at any time, very easy to use... PLUS it has MORE functionality! The difference in the systems is miles apart. Planning on going through a small claims court now to get out of our contract, so just be VERY aware of what you are signing up for with Clarity, and their leasing company Grekne. Not something you really want to be doing when you have a business to run. If a customer of mine had any issues I would never let things end up like this, but clarity are just a money pinching company that have had the lion share of the market for too long and massively outdated system and business morals, there are more modern and better systems out there. So if you take anything away from my experience, PLEASE just shop around before signing up with Clarity. Shopvox is a better alternative and you will not be tied into a contract, if its not for you, then you can leave no problem (and did I mention its online based, has more functionality, far cheaper). But clarity have you over a barrel for at-least 3 YEARS!

Edd C.

Verified reviewer

Printing

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2018

Have adopted clarity over the last 2 years, learning more and more, getting better and better!

Our business has become much more efficient at keeping log of all of our incoming jobs/leads. We run reports to check all jobs on system in the next few days and generally organise ourselves much more effectively.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simplicity of basic functionality in order to log our jobs. Sales module and reporting are fantastic, can easily see our job profit/loss. Customer support is second to none with a monthly support contract, any issues are quickly resolved over the phone and via team-viewer. Customisation of works orders and quotations is high, with an integrated module specifically for adjust these templates etc. Implementation team are also fantastic and understand your businesses needs in order to install the system with the least hassle. Moving forward i know the production module is also a powerful tool, having had a few demonstrations. This is next on our list.

Cons:

Report building is complex, we have recently attended a course on this (offered by touch systems, half a day learning at their site), learnt a lot but still much more to learn. Previously using salesforce we were used to this element being easy however it's not rocket science and will go in over time.

Orlando d.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed April 2018

Great System with good support and team is constantly refining it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is easily understood and intuitive to use. New team members catch on really fast and it enables us to see what each team member has done with real time feedback from the production floor on the production status when using the Shop floor data collector. It gives us a much better understanding on the true costs of our jobs and timing required to finish it. The ad on modules like Production and Purchase order modules are a must to tie up all costs to a job and make tracking super easy. The really great thing about Clarity is that is modular so you can grow the system as your needs grow. For my business the Calc wizards such as Direct to Sheet and Roll wizard was an absolute must as we could simply not run the production and costs as efficiently as we do with out it which also helps us win business. Any CRM system is as good as you take the time to set it up and the information you put into it which is key. Clarity where really great in guiding us to get this right. The Support is also top notch. We are based in South Africa which did make me nervous at first but being on similar time zone and the speed at which Clarity get back to us on a problem has made me at ease over the years.

Cons:

The Calc Wizards have a lag which can get really annoying but I know this is being addressed and the software could use some add on features like automatic follow up per quote and better Email campaign integration on there Clarity Go Marketing. Those are my major gripes.

Mike W.

Verified reviewer

Graphic Design

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

This is a great program for sign/print companies which really helps you look closely at margins.

Clarity in looking at margins on products and overall jobs. Visibility of pipeline.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to run reports and get information out to closely look at margins is great and has really changed the way we look at the viability of jobs when customers push back on price. It has also helped us identify area we should be charging where we haven't historically.

Cons:

The reliance on a physical server is a hindrance. The way in which the calculations are made also means that the users are heavily reliant on the client machine talking to the server and this makes some simple processes painfully slow.

Jeremy R.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed March 2018

I use the basic facilities of Clarity and I know it can do so much more but it suits me perfectly

It has speeded everything up when quoting and you can check your cost prices from each supplier quickly and easily. Can do a quote in seconds and I think my customers are quite impressed with this even though there's only me working at my business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to add products and prices and work out sqm prices Updating the software is easy The whole layout of the software is easy to navigate I have never had any bugs in the software in about 10 years

Cons:

When a stock item goes up in price it doesn't automatically do anything about your sub-assembly price. I might be wrong but I find this to be the only thing I don't like.

Tom B.

Printing

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

Could be great with priority put onto the wrong areas to improve the functionality of the software

Production planning and scheduling, although flaws are present cost analysis is nearly good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Production module is good as is the sales area other than there is a lack of some basic functionality you would expect. Good responsiveness in Support.

Cons:

Lack of basic advise and support with set up/configuration post install. Poor communication from sales on road map. Slow running of certain aspects of the software. Limited flexibility with the following Modules & processes; Goods/picking/internal jobs/POD schedule module on Pro, all limiting real life ease of use. There should be regular communication and development of standard business reports. There should be an option not to include changes in the upgrades that increase business processing costs and limit flexibility. There should be a full brief of what the negatives effects of the upgrades. There is no review meeting on outstanding development items and it requires the customer to constantly chance for updates. Many items have no committed finish/completion dates. Monthly review meetings with action completion dates

Chris T.

Verified reviewer

Mechanical or Industrial Engineering

11-50 employees

Used daily for more than 2 years

Reviewed August 2019

The Clarity Software Experience

Once through to the right person, the staff are attentive and extremely helpful. In my experience, the most responsive were the technical team with the training and query support. Overall a decent company to deal with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fairly straight-forward interface with easy on the eye graphics. As logical as most transaction software systems. Great for small businesses such as ours.

Cons:

The set reports are not always what you want. However, like all BI systems, once you get your head around SQL and report writing, the effort is worth it to save the time future but support from the Clarity team is always there to get you through it. Don't like the use of 0845 customer service number couple with long wait times (& therefore extortionate costs for mobile users). The customer service vs accounts vs install team vs technical support can be a bid disjointed.

Simon C.

Printing

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2018

Generally good over the last five years with room for improvement.

Very good at keeping everything in one place. This makes quotations fairly straightforward. It also means you can instantly see where your business is doing better and with which customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how all of our Price List parts are easily accessible, can be easily updated regularly and can be brought directly into quotes. This includes pricing for labour as well as things such as paper and other substrates. This makes quoting easier and more accurate.

Cons:

My least favourite aspect is that Touch Systems keep adding more and more features without fixing fundamental problems. This is very frustrating and counter productive. I have been using the software for 5 years and am still waiting for everyday tools to be fixed. This has been the case for most of the five years! These have been pointed out a number of times and yet nothing ever happens. Rather than changing the colours of the software and buttons, it would be more beneficial to fix things like Calc Wizards to enable me to be able to quote more efficiently and accurately.

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