Ideagen Quality Management 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Ideagen Quality Management

4.5

(178)

FrontRunner 2026

Pricing

Pricing available upon request

About Ideagen Quality Management

Ideagen Quality Management is a governance, risk and compliance (GRC) solution for the manufacturing, health care and airline industries. The solution enables organizations to manage their processes and take preventive action. Ideagen Quality Management provides on-premise and cloud-based deployment options. It helps risk managers to manage documents, audits, suppliers, incidents and risk.

With Ideagen Quality Management’s document management feature, executives can collect, store, access and manage files from a centralized repository. The solution is able to send automatic notifications to users when a document is created, edited and published.

The solution’s risk management feature creates a platform to establish a risk strategy for organizations. Ideagen Quality Management enables organizations to fulfill ISO 9001:2015 Risk-Based Information Security Management System (ISMS) standards. In addition, the solution streamlines the audit process by creating checklists.

Ideagen Quality Management also offers a mobile application for Android and iOS devices.

Ideagen Quality Management Screenshots

Ideagen Quality Management Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Essentials

Pricing available upon request

Plan includes:

Document Control
Automated Workflows
Audits
Gap Analysis
CAPA
Reporting
Testing

Professional

Pricing available upon request

Plan includes:

Document Management
Workflow Driven Document Control
Nnon-conformance and Occurrence Reporting
Integration via APIs

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Ideagen Quality Management Features

Popular features found in Quality Management
Change Management
Complaint Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Management
Electronic Signature
Incident Management
Quality Control
Risk Management
Task Management
Training Management
More features of Ideagen Quality Management
Access Controls/Permissions
Alerts/Notifications
API
Appointment Management
Archiving & Retention
Asset Tracking
Audit Management
Audit Planning
Business Process Automation
Calendar Management
Compliance Management
Compliance Tracking
Customizable Forms
Customizable Templates
Dashboard
Data Security
Document Capture
Document Classification
Document Coding & Control
Document Generation
Document Review
Document Storage
EDI
Environmental Compliance
Equipment Management
Equipment Tracking
FDA Compliance
File Recovery
File Sharing
For Mechanical Equipment
Governance
HIPAA Compliant
Incident Reporting
Inspection Management
ISO Compliance
ISO Standards Management
IT Risk Management
Lifecycle Management
Maintenance Management
Maintenance Scheduling
Mobile Access
Monitoring
Nonconformance Tracking
Offline Access
Operational Risk Management
OSHA Compliance
Product Data Management
Quality Assurance
Quality Management
Reminders
Reporting/Analytics
Response Management
Risk Assessment
Risk Reporting
Root Cause Analysis
Rules-Based Workflow
Sarbanes-Oxley Compliance
Security Management
Supplier Management
Supplier Quality Control
Templates
Traceability
Vendor Management
Version Control
Workflow Configuration
Workflow Management

Ideagen Quality Management User Reviews

Overall Rating

4.5

Ratings Breakdown

60%

33%

Secondary Ratings

Ease of Use

4.1

Value for money

4.4

Customer support

4.5

Functionality

4.3

Rob W.

Verified reviewer

Plastics

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed October 2024

Solid backbone to build your QMS on

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system provides us enough structure to build a solid QMS on, but we can also customise it enough to work within our more unique manufacturing environment. We had a good experience recently migrating from an on-premise install to their SaaS product. The whole process was relatively smooth and happened on time and within the expected budget.

Cons:

The main downside about moving from an on-premise install to the SaaS version was the reduction in speed. Obviously we understand that there are many factors which can affect this but I believe it should have come up in the scoping as something that could be an issue.

Heather D.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

Software great for ISO 15189 compliance

The software is great but not impressed with the account management strategy. When we come up with product development ideas, they are not welcomed as pathology is a small user

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It does everything you need to manage a laboratory following ISO 15189 standards. The CAPA module is the best I’ve seen in comparison to other software.

Cons:

Account managers. The I have found them untrustworthy multiple times selling us unnecessary training packages, project management support and then recently we were informed with only 6 months notice that we would need to spend a huge % more to move our database to the cloud. For the nhs 6 months is not enough time to get funding. We should have had more commentary leading up to it and supported through it. Everyone country wide was quite shocked at the approach.

Reasons for choosing Ideagen Quality Management

The capa module was fully customisable and exactly what we needed to meet the standards. We couldn’t figure out how IPassport would be fit for purpose although we are aware other labs use it successfully

Reasons for switching to Ideagen Quality Management

Because 3 other labs within our network had qpulse

Verified

Reviewer

Hospital & Health Care

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed August 2024

User friendly but a little dusty

For the most part it's great. It keeps track of everything the organization needs from a compliance and regulatory perspective. Document change control is good but there is some frustration about visibility into the steps at large for project managers trying to understand multi-person document approvals.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

IdeaGen provides a consolidate platform for compliance related activities. It's web-based, so support of the application is minimal. Email communications and reminders are supportive to keep compliance up-to-date. Configurable workflows all of purpose built design to support business specific processes.

Cons:

On the Inbox page, some of the UI organization feels old. Scaling of sections when names are longer and pages are narrower, leaves to-do items off the screen. It would benefit from some responsive design in this and other areas of the application. All dashboard links seem to push user back to Inbox page. it would be better if a user could drill down here.

Edward O.

Verified reviewer

Hospital & Health Care

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed December 2024

Best in class Quality Management System

Overall experience is very positive. It has irrefutably enhanced our QMS significantly with improved structure, efficiency and effectiveness. It is also supporting our accreditation preparedness, especially the documentation, audit and CAPA modules.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simply put Ideagen quality system does what it says on the tin and more. It provides a platform for total quality system management in an efficient and effective manner without any fuss. It's highly flexible and can be tailored to individual organisation needs.

Cons:

Wrapping my head round setting up of some module functionalities takes some getting used to for my liking.

Reasons for choosing Ideagen Quality Management

Better overall package, including cost of purchase, licences, user friendliness and user experience sought.

MŞ

Mehmed Oğuz Ş.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed January 2025

Ideagen Quality Management makes quality management easy

Ratings Breakdown

Ease of use

Functionality

Pros:

Ideagen Quality Management makes quality management quite straightforwad

Cons:

Ideagen Quality Management must be improved in terms of user experience.

Reasons for switching to Ideagen Quality Management

Ideagen Quality Management is easier to use when compared to GoCodes.

Ryan P.

Verified reviewer

Machinery

201-500 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Great Quality Management Solution

I have enjoyed my overall experience with Ideagen Quality Management, it has been easy to implement into the business and it has been easy to train fellow colleagues in how to use the modules effectively.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer support is always fantastic and fast. Our account manager is always very helpful and points us in the right direction whenever we have an issue/question. The platform is very secure and complies with our Cyber Essentials Plus certification and it makes it easy to collaborate with IMS functions easily across multiple sites.

Cons:

The report designer tool is robust but has a steep learning curve, this feature could definitely benefit from some simplification/streamlining with regards to workflow.

Nicola J.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

A good solution for managing NHS Research Quality Management Systems

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The Ideagen Quality Management system is user friendly and easy to navigate. The wizard functions provide pre-templated step by step processes which makes entering data a swift process and ensures the user doesn't miss anything vital. Extensive help articles available to access within the system.

Cons:

I have found the changes to the customer support service frustrating. We used to be able to phone direct through to customer support agents who would assist you there and then. It is now much harder to get through to anyone and most times you are required to send in a video recoding of the problem before someone will get back to you by email. This can cause a delay in being able to resolve issues.

Lee S.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2025

QPulse intergration for Quality Managment

Overall QPulse 6 is very integrated throughout our company

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How it creates your own workload and sends email reminders for outdated items

Cons:

I would like if during document control if a revision was updated that it could adjust the footer of the document

Bien C.

Verified reviewer

Food Production

10000+ employees

Used daily for more than 2 years

Review source

Reviewed January 2025

Ideagen Quality Management Review

Overall, Ideagen Quality Management is really user friendly and efficient when it comes to documentation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The documentation module cause you can always go back to the documentation using the document reference number and you can even put a URL or hyperlink instead of attaching the actual documents.

Cons:

The people module and it’s a bit complicated especially when giving permission, access etc but still it’s manageable.

Troy M.

Verified reviewer

Airlines/ Aviation

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed February 2025

Easily Broaden Your Portfolio

Overall very pleased with using Ideagen. Would definitely recommend

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the fact that you can easily bolster your career by expanding your portfolio on Ideagen

Cons:

The only problem I have found in the past was the platform not being the most intuitive. This however, has changed; you can certainly find your way around now.

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