Fusion Operations 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Fusion Operations

4.7

(84)

Pricing

Starting at $2,000.00 per year

About Fusion Operations

Fusion Operations is a manufacturing execution system that provides real-time data for production management. It helps manufacturers and fabricators, from small to large-scale, manage every aspect of their production floor. The system caters to a variety of users, such as operations managers, production managers, schedulers, packaging specialists, fulfillment operators and QA teams.

Fusion Operations offers features to optimize production processes. It provides real-time visibility into inventory, worker and machine performance and overall production efficiency. The system enables users to plan production schedules, enhance job scheduling flexibility and adapt to changes quickly. It helps manage product quality through production traceability, aligning with industry standards and regulations. Additionally, the system offers insights into production waste and quality issues.

Fusion Operations Screenshots

Fusion Operations Pricing and Plans

Starting price: $2,000.00 per year

Free Trial

Free Version

Basic

$2,000.00

per user, per year

No plan information available

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Fusion Operations Features

Popular features found in Inventory Management
Alerts/Notifications
Barcode/Ticket Scanning
Forecasting
Inventory Control
Kitting
Multi-Channel Management
Order Management
Reporting/Analytics
Search/Filter
Shipping Management
Supplier Management
Warehouse Management
More features of Fusion Operations
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
API
Asset Tracking
Automated Scheduling
Barcode Printing
Barcode Recognition
Barcoding/RFID
Benchmarking
Bills of Material
BOM Creation
Capacity Management
Capacity Planning
Check-in/Check-out
Collaboration Tools
Cost Analysis
Cost Tracking
Customer Database
Customizable Fields
Customization
Dashboard
Data Capture and Transfer
Data Import/Export
Data Visualization
Document Management
Downtime Tracking
Drag & Drop
eCommerce Management
ERP integration
File Management
Food Traceability
For Metal Fabrication
For Small Businesses
Gantt/Timeline View
Historical Reporting
Inventory Management
Inventory Optimization
Inventory Tracking
Item Management
Job Costing
Job Tracking
Label Templates
Maintenance Management
Maintenance Scheduling
Manufacturing Inventory Management
Material Requirements Planning
Materials Management
MES
Mobile Access
Monitoring
Multi-Location
Order Entry
Order Fulfillment
Order Tracking
Packaging
Performance Metrics
Planning Tools
Predictive Analytics
Product Identification
Production Management
Production Scheduling
Production Tracking
Product Management
Purchase Order Management
Purchasing & Receiving
Quality Control
Quality Management
Quotes/Estimates
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Receiving
Receiving Labels
Recipe Management
Reporting/Project Tracking
Reporting & Statistics
Resource Management
Root Cause Analysis
Safety Management
Sales Order Management
Scheduling
Serial Number Tracking
Shipping Labels
Status Tracking
Stock Management
Supply Chain Management
Third-Party Integrations
Traceability
Traceback & Traceforward
Trend Analysis
Vendor Management
Visual Analytics
Workflow Management
Work Order Management

Fusion Operations Integrations

Zapier

QuickBooks Online Advanced

Fusion Operations User Reviews

Overall Rating

4.7

Ratings Breakdown

71%

29%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

5.0

Functionality

4.5

James P.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Reviewed December 2024

Fusion Ops

My overall experience with Fusion operations has been a very positive one, i cant describe enough how well the fusion team have helped us through the years! i have enjoyed working with [sensitive content hidden] and meeting with him on a fortnightly basis to discuss any issues, improvements and suggestions we have.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

while working with Fusion operations i have found the following to be super easy to use and user friendly. The software is a nice and easy software to use all allows all the shop floor to easily log on, insert production, downtime etc. this has also allowed us to incorporate quality check sheets into the products to get full traceability of quality checks all contained on the production order.

Cons:

I would say the thing i have liked the least was the lack of communication with updates and often caused us problems in production where it would change something with the process.

Vendor Response

Thank you James for providing feedback on Fusion Operations, we are happy to see it is matching your expectations and helping you with your everyday tasks. Regarding the communication of updates, we have been reinforcing our internal processes to ensure that any changes which may have an impact are communicated in advance, either by our Support team or through your dedicated Customer Success Manager. We have also recently rolled out a "Release Notes" page, where all changes, new features and improvements to our product are listed and explained. We hope these actions help improve communication in the future.

Replied December 2024

Nick H.

Verified reviewer

Building Materials

11-50 employees

Used daily for more than 2 years

Reviewed November 2024

Unmatched in their dedication to their customer's success

Overall, my 3.5 yrs experience with Fusion Operations has been great and I am glad I made the choice when I did. Their customer success team is dedicated to solving your unique needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy it is to filter and find historical inventory and production data. If you are familiar with filtering tables in excel you will enjoy working in this system. I also really appreciate how easy it is to import and export from excel. The inclusion of production floor worker input is very nice to see in a product at this price point.

Cons:

The only thing needed to perfect this product is either a direct addition of full accounting features (it already has great costing and valuation features) or a sister accounting software that was built around perfect integration with the production/inventory side.

Reasons for choosing Fusion Operations

It has production floor worker input. Easier to use. Better Customer Success support...and I mean MUCH better.

Verified

Reviewer

Mechanical or Industrial Engineering

201-500 employees

Used daily for less than 2 years

Review source

Reviewed November 2018

User review

save time with reports understanding of production problems in time knowledge of real productivity in time

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly good adaptation to different industrial realities

Cons:

Accumulation of unnecessary information. It is hard work to have to turn of the productions and them close them.

Vendor Response

Hello! Thank you for your review! We are very glad that you are experiencing such great benefits! :)

Replied May 2019

Josh W.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2024

Honest Feedback

My customer service rep ( [sensitive content hidden]) is top notch. he listens to everything that I need and tries to get me where I need to be. At times though we cannot get what we need just because the engineering department is not looking to make those specific changes even though the request [sensitive content hidden] is making would benefit all of Fusions customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Inventory utilization is easy to use when entering, but this process can still be improved. it is very easy to enter inventory on the wrong press. The system should be able to scan the product number on the label as a verification to make sure inventory is put in correct product code. This needs to be dummy proof to make it give me 100% confidence in what is scanned into system.

Cons:

labels. you have to make production orders just to print labels even when product is in inventory. this makes to where I have to go in and manually remove the production orders so production does not try to either make the product or use the wrong production order when a new order is created. Also, Fusion is advertised as a manufacturing software, however on all the work instruction demos it has examples of all bakery's making cakes. I would recommend changing to manufacturing so people can see how the system would best suit their needs.

Reasons for choosing Fusion Operations

pricing was much better than what it is now. Once it was purchased by autocad the price went up 50%. If the price was this when we looked at the system we probably would not have purchased it due to the cost. Now we have too much invested to move to another product.

Vendor Response

Thank you for your honest feedback. We are pleased to hear that our Customer Service team is meeting your expectations. While all customer feedback is collected, reviewed, and taken into consideration as we grow the capabilities of Fusion Operations, we prioritize the improvements that bring the most benefit to our customers overall. We value your continued input as it helps us to grow and build the best solutions to meet your business needs. Regarding your suggestion on moving inventory with the use of a label, this is indeed possible with Fusion Operations. Your Customer Success Manager will discuss this further with you in your next meeting. In our Help Center, we often use simple examples to illustrate the logic being used in Fusion Operations, so that our customers can adapt it to a diverse range of industries with varying production environments. However, you make a great point - we will review your feedback with our team and consider changing our approach in the future. Thanks

Replied November 2024

Eric T.

Verified reviewer

Oil & Energy

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2025

Great product

The product is really good the customer service is outstanding!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use. The customer service is great. Anytime we have a question or need the software to do something else, they are great to work with.

Cons:

There are still some things that would be nice to be able to drill down on more.

Reasons for choosing Fusion Operations

Our group decided Fusion had the most features of what we needed

Reasons for switching to Fusion Operations

Needed more features. Fusion had the features we needed

Matt S.

Verified reviewer

Machinery

2-10 employees

Used daily for less than 6 months

Reviewed February 2025

Fusion Ops is a Game Changer!

SUPER HAPPY! Sales and support staff are amazing and eager to assist. Never have I seen a software system with such quick and responsive support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Super fast implementation! Ease of use. Easily customizable.

Cons:

Coming from a more in depth system we don't have the "depth" of system but the trade off is a much less cumbersome day to day experience.

Reasons for choosing Fusion Operations

We use Autodesk Fusion (CAD/CAM) already and decided to try Fusion Ops based on our satisfaction with AF.

Reasons for switching to Fusion Operations

Cost and poor customer service on the part of ECI.

Lester S.

Verified reviewer

Maritime

51-200 employees

Used daily for less than 2 years

Review source

Reviewed October 2024

Fusion for our Future

I think the product is great and the support/service that comes with it is even greater.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The low overhead and speed with which we could implement and begin capturing data about our production performance, stood out in my experience. The customer success manager we worked with, and that model for support is amazing for us. The live chat support was also amazing.

Cons:

There are some features that did not quite align with the needs of our production operations, and we had to do some work arounds. There are still some small limitations in flexibility which we would like improved.

Reasons for choosing Fusion Operations

Trial and Support manager made it seem like this was easy to try and low initial investment with high upside.

Verified

Reviewer

Furniture

51-200 employees

Used daily for less than 2 years

Review source

Reviewed October 2020

ProdSmart

My overall experience has definitely been really good. The support provided not just by customer service but also the developers and the [SENSITIVE CONTENT HIDDEN]. Having the opportunity to have the [SENSITIVE CONTENT HIDDEN] fly out and met with our team to help understand our current process and the best way to implement the Prodsmart software was very helpful. The use of the software has added value to our floor and made a lot of our workflows easier and more efficient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Definitely the ease of use of the system and its ability to really customize the software to work with our manufacturing and production workflow.

Cons:

Upon initial setup, there were few bugs and issues we had faced with the software, which slowed down production or caused the production team to lose a little faith in the software. This is something that is expected with a new software. Thankfully the issues were fixed in a timely manner and we haven’t faced any bugs/issues for a while now.

Reasons for choosing Fusion Operations

We choose Prodsmart for the fabrication and production tracking, while using RFGen only for warehouse management. The reason for this is the ease of customization with Prodsmart. For RFGen the cost of development to implement to our production side was too high.

Craig B.

Verified reviewer

Mechanical or Industrial Engineering

51-200 employees

Used daily for more than 2 years

Reviewed December 2024

Fusion Operations

Overall I am extremely happy with Fusion. My only gripe would be the Autodesk roadmap does not give us as much freedom as when it was Prodsmart with updating our improvements that we have tried to update.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My experience with Fusion both in the back office and shop floor users is very easy to use, operators can move between all screens within Fusion with no fuss. Big displays especially when welding operators are using tablets to use Fusion

Cons:

From the back office the reporting side is probably my least favourite, I am always deleting unwanted words/figures that are not needed for excel exporting.

Luis A.

Verified reviewer

Machinery

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2024

Fusion Operations

Overall a good experience, it’s the combination of simplicity, efficiency, and the ability to make data-driven decisions quickly that stands out to me. It’s not just software—it feels like a comprehensive operations partner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about Fusion Operations is its real-time production tracking and the level of visibility it provides across the entire manufacturing process. The platform’s dashboards are incredibly intuitive, allowing you to monitor everything—orders, workers, machines, materials, and even costs—in one place.

Cons:

While the platform is feature-rich, some advanced analytics or integrations with niche third-party tools might not be as seamless or readily available. However, to be fair, those requirements are very specific to our business needs and might not apply to most users.

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