SAP Business One is an integrated enterprise resource planning (ERP) software suite designed primarily to serve small to midsize businesses. SAP Business One is used to address the needs of many industry verticals including manufacturing, retail, service, and distribution industries.

SAP Business One Financials Management offers applications for general ledger, journal entries, project cost accounting, budget management, financial reporting, multi-currency support, and other functions. Business One is a single system which only requires one installation.

SAP Business One is deployed on-site and runs on Windows operating systems. It is designed for deployments with between one and thirty users. The system offers a remote support platform that can perform automatic system health checks, scheduled database maintenance operations, upgrade eligibility checks, and automatic fixes for detected issues. In addition, the Business One Software Development Kit gives programmers the ability to interface external applications with Business One or add custom functionality.



76 Reviews of SAP Business One

Overall rating

4.0 / 5 stars

Showing 1 - 20 of 76 reviews

December 2018

Ryan from Savannah Solutions, Inc

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

December 2018

Great features

Pros

We recently switched from QB Enterprise to SAP Business One and I love the flexibility that QB didn’t have. Definitely was a smart move

Cons

Pricy compared to other small business ERP system. You have to invest in lots of time to learn all the features

December 2018

Greg from Carwash Services of Southeast

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

SAP

It is great software to use along with third party add-ons to keep track of inventory, pricing, etc..

Pros

SAP Business One is a great software to automate our business financials along with using third party add-ons it works great for warehouse inventory management.

Cons

Biggest issue I have with the software is the license pricing. It gets very expense to implement.

December 2018

Nilesh from Self-Employed

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

SAP Functional Consultant

Pros

User friendly, good features, good for sme

Cons

Only useful for small and medium business

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

3 of 5

December 2018

Best for Small Business

Middle of the road. It is much better than QuickBooks and others of that ilk. It can work well if you don't have 500 SKU's and a lot of production and order volume. You can make it work but it really needs outside help to get the most out of it.

Pros

It has some of the functionality of the higher level SAP offerings. It is excellent at a smaller transactional quantity. In other words, if you have a single order for $100,000 as opposed to ten orders for $10,000 it works really well. Many of the ancillary processes and features are very limited in the program itself and for any real "power" you need to purchase bolt on systems to really get the best use. Some examples are Warehouse management, production management.

Cons

It is difficult to write reports. Many functions that would streamline use for mid size companies, particularly in the warehousing, shipping and manufacturing worlds require bolt on systems.

November 2018

Bayron from Comerssia

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

November 2018

My opinion about SAP Business One

My experience with the application has been satisfactory, that is why, by offering a solution to manage different areas of a company in a single tool, I recommend it.

Pros

What I like most about the application is that it is very complete since it can be able to integrate different areas of a company such as production, purchases, banks, billing, inventories, among others. Providing information in real time in the same way thanks to the different reports and surveys that can be consulted based on the data of each of the areas, which is essential when making important decisions and making accounting closures.

Additionally, it is easy to solve doubts about the tool, since you can find documentation and multiple forums in the cloud.

Cons

Something I do not like about the application is that you can not control the payroll of a company.

November 2018

Lauren from Mdt

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Good

Pros

What i like most is that it helps us process payments

Cons

What i like least is that it is not intuitive to work with

November 2018

Mohamad from BSICONS

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

November 2018

The product has very powerful analytical tools and easy to use and easy to deploy

Software will best fit trading companies and general business who doesn't require project management features

Pros

User friendly
Has Embedded Dashboard
Has Embedded KPIs
Ability to add custom fields
Ability to custom forms

Cons

Doesn't have Project Management powerful module , the existing one is limited
Manufacturing features not powerful

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

November 2018

SAP Business One is a well featured and extensible ERP but with some signigant gaps

Over all very good, it is easy to get to grips with, it is open (at least more so on SQL server), and there is lots of support out there if you want to build capability in house.

Pros

SAP Business One is simple to get to grips with for users, with some exceptions. It has most common functionality required for most businesses and can pretty much be configured to do anything you can think of. If it doesn't come as standard there are ways to do by creating you own fields and adapting processes. There is a vibrant add on economy that allows you extend the product into new verticals and functional areas. However, be careful as it you can easily create technical debt if it is not managed carefully.

Cons

There is incomplete guidance and capability between on premise and cloud deployments in our experience, although that is changing fast. The software can be expensive and you need a partner, fingers crossed you find a good one. It is easy to proliferate add ons and make your environment more complex. WMS functionality sucks and demand planning is super basic. There is basically very little production planning stuff out of the box, so if you are a manufacturer make sure you assess this carefully as you'll probably need add ons.

October 2018

Angie from CandyRific, LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

October 2018

All in one ERP!

Pros

This system allowed us to combine everything into one place. No longer did we have an order entry software, an accounting software, and an EDI software all separate. We were able to merge everything into one. We have used this for 8 or so years and are continuing to grow into the system and learn new things all the time.

Cons

Out of the box it's not 100% ready for a more complex company set up. We have had to purchase third party add ons to make it work the way we needed it to work. It's also so complex that even 8 years later we are still learning new things about how it works. Can take a while to learn.

October 2018

imtiaz from integr8

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

5 of 5

October 2018

Its fast and helps me in controlling Inventory at sites

Pros

Inbuild CRM and Service module and comprehensive financial accounting , new features like Project management is welcome addition

Cons

reporting is not comprehensive, we need to customise lot of report not available in standard modules

October 2018

Deb from Bluffton university

Company Size: 201-500 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Functionality

3 of 5

October 2018

SAP on a Budget software

Pros

This software is good for small or maybe a bit bigger businesses. It has several modules that you can take advantage. In my consulting role, it was relatively easy to help clients learn this software.

Cons

This always had alot of bugs that made it difficult to do some things. There was always a work around, but waiting for things to get fixed was not fun.

August 2018

Alessandro from Casa Pellegrino Boutique Hotel

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

All in ONE!

Pros

Using SAP Business one for your small or medium-sized company will help you to track sales, inventory, HR, finances, among others, all in one!

Cons

Need IT guy or some kind of knowledge, it requires maintenance and expertise to learn and input date to the software.

August 2018

Jose from Miniso Dominican Republic

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

5 of 5

August 2018

Very complete

Pros

-Inventory management is optimal
-Not very hard to use
-You can control everything
-It supports lots of add-ons

Cons

-Doesnt have a native POS
-It is a bit expensive
- It takes a long time to implement on your business, but it really depends on how big your business is

July 2018

Denver from I.T Experts Philippines

Company Size: 11-50 employees

Review Source


Ease-of-use

3 of 5

Functionality

5 of 5

July 2018

Integrated ERP

Pros

Provide accurate reports for you to monitor your Projects (Investment), budgets management and Financial status. That will lead you to do more wise decision.

Cons

This platform is not very customizable when you input data. So you need to check properly you inputs before confirming or submitting data.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

1 of 5

Functionality

4 of 5

July 2018

Overall my experience has been good but I would expect much more from this software

Pros

I usually use the bank management module is very friendly when creating seats and visualize movements in bank, to register suppliers or customers is great because it links the information of the RIF directly with the seniat platform so there is no error at the time of creating a new client, what I like about the system is that it is not integrated like others that have an administrative system and another accounting system that has it all in one single and at the moment of making a record they can be visualized in the reports .

Cons

What I liked the least about this software is that it does not have the necessary support by the company that implements the system, they do not have timely answers to some questions which makes it difficult to work, on the other hand when creating seats if There was an error in the project if you let the change, however, the same thing does not happen with the distribution rule. I feel that it should not happen because it does not cause more impact, as it would be to modify the amount and / or the date of the seat.

June 2018

Donald from Promats Athletics

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

Wide functioning program with numerous options

Pros

Extensive processing capabilities and the ability to customize to your home screen view and use. File access and data storage can manage most any application.

Cons

The system is not intuitive, locating either what you need or are looking for requires training and system understanding. Most any relevant reports must be either written or programmed. Some of the canned reports can be used, but lack details for your business metrics.

May 2018

Nathan from Halo Development, Inc.

Company Size: 51-200 employees

Review Source


Ease-of-use

3 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

Wonderful Tool for Sales Professionals and Admins

Pros

This product allows various sales people to access and add notes to their accounts to provide accurate, up to date log of business functions.
The sales quote and sales order functions are intuitive and help sales people create deals that they can close.
The mobile app is a fantastic addition to the usefulness of the software!

Cons

The initial set up for SAP Business One is difficult for many users. The customer service dept. is very helpful when we get new sale people.

May 2018

Luigi from Sansottera SAS

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

May 2018

A complete & easy ERP suite

Pros

SAP Business One is the "little brother" of main SAP ERP, but it has nothing less of the big one. In addition it's easy to implement and use and also with an effordable price. All the business areas are well covered as per the "big brother".

Cons

Support in my opinion, can be improuved; there are too long queues for having an answer from local/remote support.

May 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

May 2018

SAP Business One will offer you total value for your money

SAP Business one if a very efficient ERP system for small l and medium-sized businesses. The biggest benefit I got from the software is the reporting module which offers reporting capability to pretty much aspect of the business.

Pros

What I like most about this software is the business reporting capability. The software makes it easy to generate financial reports. The other thing about this software is that is it an all in one solution to small and medium sized business. The all important modules like the finance, sales, purchasing, banking, accounting modules are all integrated in the software.

Cons

The only con about the software is that it is that the licence is a bit expensive for some small businesses to afford.

May 2018

NELSON from Gerencia y Outsourcing

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

SAP Business One is the best ERP for any size companies.

Pros

The key is the implementation and SAP Business One will be the best tool in your work, all kind of transaction have a traceability and you have your information on time. I like SAP Business One.

Cons

NO cons with the provider, No cons with SAP Business One, the real problem is with the people that want to made the old procedures in a new tool with the bests practices.