ShiftWorx 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ShiftWorx

4.4

(22)

Pricing

Pricing available upon request

About ShiftWorx

FreePoint Technologies' ShiftWorx is a unique grouping of modules that provide an end-to-end solution for continuous improvement across the production floor.

▪ Production Management - Real-time information on machine performance, jobs, and operator workforce.

▪ Performance Analysis - Metrics at the machine, line or plant for historical, situational and predictive insights.

▪ Quality & Compliance - Benchmarking, standards and procedures to meet audit and compliance regulations.

▪ Team Member Development & Performance - Operators have better tools for creating value added work.

ShiftWorx provides a ‘holistic’ shopfloor management platform that when applied in whole or in succession affords manufacturers a production optimization solution backed by Toyota Production System (TPS) consulting expertise.

▪ Fully customized modular suite of products.
▪ Toyota Production System (TPS) expertise
▪ Measures and monitors critical production areas.
▪ Managed Services included.
▪ Cloud-connects equipment of any age, type or brand.

Measure, Analyze, and Improve with ShiftWorx! Contact us today for a complimentary consultation from our TPS experts! Schedule a software demonstration specific...

ShiftWorx Screenshots

ShiftWorx Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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ShiftWorx Features

Popular features found in Dashboard
Access Controls/Permissions
Alerts/Notifications
Data Import/Export
Data Visualization
Functions/Calculations
Performance Metrics
Reporting/Analytics
Scorecards
Search/Filter
Widgets
More features of ShiftWorx
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Escalation
API
Asset Tracking
Audit Management
Collaboration Tools
Compliance Management
Configuration Management
Connectivity Management
Customizable Branding
Customizable Dashboard
Customizable Reports
Customizable Templates
Dashboard Creation
Data Aggregation
Data Blending
Data Classification
Data Collection
Data Connectors
Data Discovery
Data Extraction
Data Management
Data Synchronization
Data Transformation
Document Management
Drag & Drop
ETL
Forecasting
For IoT Devices
Interactive Elements
KPI Monitoring
Maintenance Management
Mobile Dashboards
Monitoring
Multi-Location
Multiple Data Sources
Performance Analysis
Private Dashboards
Process/Workflow Automation
Product Configurator
Production Management
Production Scheduling
Production Tracking
Public Dashboards
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reporting & Statistics
Safety Management
Scheduled/Automated Reports
Secure Data Storage
Shop Floor Management
Single Page View
Status Tracking
Third-Party Integrations
Time Series Analysis
Traceability
Trend Analysis
Visual Analytics
Visualization
Workflow Management

ShiftWorx Integrations

MRPeasy

MESA

ShiftWorx User Reviews

Overall Rating

4.4

Ratings Breakdown

55%

32%

14%

Secondary Ratings

Ease of Use

4.3

Value for money

4.4

Customer support

4.5

Functionality

4.1

Kevin F.

Verified reviewer

Machinery

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Remote Factory Floor Visibility

Overall, the product was easy to install, customize and use to monitor and identify ways to improve productivity.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Especially during Covid when travel to our 4 factories was restricted, the Shiftworx software was very instrumental in allowing me to monitor the progress that our manufacturing equipment was making. The software also allows you to quickly see variances both over time and compared to similar equipment and take corrective actions if needed. The Shiftworx software and freepoint hardware allowed visibility to our oldest and newest machines including Oxy fuel flame cutters, Blanchard Grinders and CNC milling machines. We have made an overall machine efficiency improvement of 15% in the last 2 years using shiftworx to monitor the progress.

Cons:

Integration into our manufacturing processes was fairly easy. and we have moved the hardware to new machines when making changes and the software was easy to make custom reports.

Vendor Response

Hi Kevin, Your honest review is really appreciated - Thank you for making the time to provide us your feedback regarding your experience with ShiftWorx! As always, we are here to support and grow with you. Please don't hesitate to contact us to learn more about the latest software developments, and version updates. Best regards, The FreePoint Team info@getfreepoint.com

Replied August 2021

Ryan B.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Shiftworx Review

Overall I am satisfied with Shiftworx. We using the Lite version and hope that in the future we can expand to have more capability.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to effectively display production information real time and quickly identify/correct issues as they arise. Also really like the "Time Shift" functionality that has been brought back from previous versions.

Cons:

When using the same KPI in multiple layouts they are not linked and therefore takes time to update the information multiple times. That's all I can think of at this time.

Vendor Response

Hi Ryan, We really appreciate you making the time to provide us your feedback regarding your experience with ShiftWorx - Thank you for your honest review! As always, we are here to support you - Please don't hesitate to contact us to learn more about the latest software developments, and version upgrades including ShiftWorx Standard, and ShiftWorx Plus. Best regards, The FreePoint Team info@getfreepoint.com

Replied August 2021

Bret K.

Verified reviewer

Mechanical or Industrial Engineering

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2021

Shiftworx - Machine Monitoring software for KPI Tracking. Good Idea - Hard to roll out.

We wanted to reduce idle time due to SETUPS and WAITING (for information, materials etc) We started to collect the data for baseline and then set goals to conitnuously improve. The daily reports were so flawed due to the apathetic machinists we soon gave up. The software is fine.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to setup and and install the hardware and software. Had few outages. The concept of tracking machine metrics is not new, made sense for the management and production staff to use a cloud based system rather than paper reports.

Cons:

*Note we stopped using this over 2 years ago, I assume progress has been made since.. The fundamental flaw in this concept is it requires production staff to immediately manually log in and select reason codes for inactivity. If they do not then the data is inaccurate. We were unable to coax staff to do this, so we did not ever get the value from it. I would only implement this type of software if: a) You only need to monitor run time vs idle/off time and do not care about "Reasons" b) or The 'Reasons" are derived automatically from the machines Status Indicator or Controller. Machine warm up, looks like RUNNING, so operators can game the system unless you invest in additional hardware, which is also not infallible. The reports were hard to customise. Hosted in another time zone, and this caused issues with reports etc.

Reasons for choosing ShiftWorx

We have some machines which are not Okuma. Okuma Australia don't have expertise in the software. Low cost, easy to do a trial 12 month subscription.

Vendor Response

Hi Bret, Thank you for making the time to write a review. We really appreciate your feedback regarding your experience with ShiftWorx in Australia years back. ShiftWorx has now been greatly evolved to help address the issues you mentioned including updated manufacturing KPI dashboards and reports to entice employee engagement and organizational growth. As we progress towards version 3.0 of our MES SaaS and machine connectivity solution, many additions have been made to make ShiftWorx a continuous improvement tool manufacturers need, and want to work with everyday to achieve their goals. If you have the opportunity in the future to test the latest product version please contact us, and in the very least we'll be happy to provide you a consultation, demonstration, and pilot trial to help you and your team re-evaluate and validate its effectiveness for your lean manufacturing initiatives and the goals you aspire to today. Thank you, The FreePoint Team www.GetFreePoint.com

Replied December 2021

Ben W.

Verified reviewer

Industrial Automation

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Makes a difference right away

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This simple to use software drives performance on the shopfloor right away. It allows for simple metrics that drive bottom line results. I saw immediate changes to how our machinists decided to process jobs as they got visual feedback of the importance of spindle uptime. At a glance I can see what has happened in the last 24 hours and understand our performance - and so can everyone else in the company.

Cons:

Sometimes accountability can be threatening. Care needs to be taken when rolling out this software to keep the tone positive. This risk exists with all products in this space and Freepoint does a great job of presenting the data in a positive way. They help drive engagement to overcome this potential risk.

Vendor Response

Hi Ben, We really appreciate you making the time to provide us feedback regarding your experience with ShiftWorx - Thank you for your honest review! Please do not hesitate to reach out to us to learn more about the latest version updates; and as always our support team is available to answer any questions you may have. Best regards, The FreePoint Team info@getfreepoint.com

Replied August 2021

Erin H.

Verified reviewer

Packaging and Containers

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2021

My first 4 months using Shiftworx

A. It was really easy to deploy. Any roadblocks I hit the support team was great. B. It is daunting at first when looking at the all of the available data and reporting and KPI options. After using it a little bit and understanding the setup of different data source collection on a machine it was great. C. API use allowed us to integrate it in ways we never could have imagined up front.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That it allows operators to do their work and get their input into the improvement of the workflow process. It did not impede their work productivity.

Cons:

It wasn't the softwares fault but making work definitions was slightly different to my processes but once I understood everything was great.

Reasons for choosing ShiftWorx

ShiftWorx in the cloud and easy to administer, nothing else came close...

Reasons for switching to ShiftWorx

The vast amount of behind the scenes administration. Cloud based. Easy to admin users.

Vendor Response

Hi Erin, Thank you for your honest review - we really appreciate you making the time to provide us detailed feedback regarding your experience with ShiftWorx. As always we're here to support you with any questions you may have, and in the deployment of new projects. Best regards, The FreePoint Team info@getfreepoint.com

Replied August 2021

miao z.

Verified reviewer

Automotive

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed August 2021

Overall Good Price for the product

very much like it , and will implement in a broader scheme.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The direct visual bars and KPIs are great for machining/ production. Reporting feature very nice.

Cons:

some customize capability with dashboard or reporting not that easy to use.

Reasons for choosing ShiftWorx

mature product and low cost

Vendor Response

Hi Miao, Your honest review is really appreciated - Thank you for making the time to provide us your feedback regarding your experience with ShiftWorx! As always, please don't hesitate to contact us with any questions; or to learn more about the latest product and software version developments which include updated manufacturing KPI dashboard and analytics reports. Best regards, The FreePoint Team info@getfreepoint.com

Replied August 2021

John W.

Verified reviewer

Mining & Metals

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Great Lakes Copper

We have had great experience with shiftworx and their crew of people who support the system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Added features we needed were implemented and it's a tool we use daily.

Cons:

There were not really any. it was a plug and play for our machines.

Reasons for choosing ShiftWorx

Good customer service and local which made the choice easier.

Vendor Response

Hi John, We really appreciate your honest review - Thank you for making the time to provide us your feedback regarding your experience with ShiftWorx. Please don't hesitate to reach out to us to learn more about our latest version updates; and as always our support team is available to answer any questions you may have. Best regards, The FreePoint Team info@getfreepoint.com

Replied August 2021

Gina M.

Verified reviewer

Mechanical or Industrial Engineering

201-500 employees

Used daily for less than 2 years

Review source

Reviewed August 2021

Real time data is key

We have focused on downtime issues. Finding out where the problems are and correcting them as needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The reporting and scheduled reporting makes it easy for our Group Leaders to provide updates to management and employees.

Cons:

Some of the date features and type of data could be improved upon however it is always based on the users.

Vendor Response

Hi Gina, Thank you for making the time to provide us your feedback regarding your experience with ShiftWorx - Your honest review is really appreciated! As always, we are here to support and grow with you. Please don't hesitate to contact us to learn more about the latest software developments, and version updates. Best regards, The FreePoint Team info@getfreepoint.com

Replied August 2021

Stephen O.

Verified reviewer

Construction

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2021

ITW Construction - Asia Pacific

Provides lots of promise, but reporting functions poor. Need to develop added reporting via Power BI and other tools.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Live data, cloud based and easily accessible.

Cons:

Features and reporting not as good as other products. Post installation support very limited.

Vendor Response

Hi Stephen, Thank you for making the time to review ShiftWorx! We really appreciate your feedback, and wanted to share that as we evolve our product to the latest version, you may be interested to learn of the most recent developments, including new ways to visualize data in our manufacturing KPI dashboards; and new reporting functions including integration with other reporting tools, shopfloor software, and organizational software like ERP. Please don't hesitate to contact us for a consultation or demo anytime. Thank you, The FreePoint Team https://getfreepoint.com/

Replied January 2022

Joe I.

Verified reviewer

Plastics

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Great Real Time Software!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy visual of our plant's productivity.

Cons:

Nothing at all! This is great software.

Vendor Response

Hi Joe, We really appreciate your honest review - Thank you for making the time to provide us feedback regarding your experience with ShiftWorx! As always, our support team is here to help you and your team with any questions you may have. Also, please don't hesitate to reach out to us to learn more about our latest version updates and new products. Best regards, The FreePoint Team info@getfreepoint.com

Replied August 2021

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