ZenQMS 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ZenQMS

4.5

(20)

Pricing

Pricing available upon request

About ZenQMS

ZenQMS is a cloud-based quality management system that provides tools for document collaboration and control. It helps businesses manage aspects of document lifecycle, allowing them to transit their workflows from manual, paper, and Excel-based systems to an automated electronic system. The platform grants access to employees with no seat licenses. It also enables users to manage documents, CAPAs, audits, and training on a unified interface. The application provides keyword search functionality to search documents and data within them.

The solution allows defining workflows and document approval process along with configuring security permissions for transferring files within and outside the business environment. ZenQMS also automatically alerts users when training is due. The system is designed for customers involved in the manufacturing of pharmaceuticals and drugs (SIC Codes), or biotech environments, and many other industries. The software is available on a monthly basis and provides document management, supplier management, and quality management capabilities on a standalone basis.

ZenQMS Screenshots

ZenQMS Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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ZenQMS Features

Popular features found in Quality Management
Change Management
Complaint Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Management
Electronic Signature
Incident Management
Quality Control
Risk Management
Task Management
Training Management
More features of ZenQMS
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Approval Process Control
Assessment Management
Audit Management
Audit Trail
Certification Tracking
Collaboration Tools
Compliance Management
Compliance Tracking
Customizable Reports
Data Import/Export
Data Security
Data Visualization
Digital Signature
Document Coding & Control
Document Review
Document Storage
Document Templates
Email Alerts
FDA Compliance
HIPAA Compliant
ISO Compliance
ISO Standards Management
Maintenance Management
Mobile Access
Nonconformance Tracking
Policy Management
Real-Time Data
Real-Time Reporting
Real-Time Updates
Reminders
Reporting & Statistics
Risk Assessment
Root Cause Analysis
Supplier Management
Supplier Quality Control
Version Control
Workflow Management

ZenQMS Integrations

Microsoft Azure

Okta

ZenQMS User Reviews

Overall Rating

4.5

Ratings Breakdown

65%

20%

15%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.8

Functionality

3.9

Sedalia C.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2023

Cost-Effective QMS

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ZenQMS is an inexpensive tool that improves our document management and ensures compliance. The people are also fantastic. Binyamin Wood-Isenberg has been especially helpful (thank you!)

Cons:

It doesn't have all the bells and whistles of pricier options. What I notice the most is a lack of real-time document collaboration. The document reviews are sequential.

Reasons for choosing ZenQMS

The cost was the final deciding factor.

Reasons for switching to ZenQMS

We were quickly expanding into international research studies and our old "modge podge" of proprietary sites, DocuSign, SharePoint, and storage solutions weren't cutting our compliance, document storage, and training management needs.

Lainey M.

Verified reviewer

Pharmaceuticals

51-200 employees

Used daily for less than 12 months

Review source

Reviewed August 2019

Wonderful all-around e-QMS

Our company transitioned from a paper-based system to ZenQMS and it has been WONDERFUL. The Zen team was responsive, respectful, and a joy to work with from the start. It was a hard transition for our team to adapt to some new routines and procedures, but everyone has raved since the launch. It has completely changed the efficiency of our internal quality systems, from compliance training, to audit organization, and corrective actions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Efficient and pleasant design and functionality -Easy to maneuver dashboard with multiple levels of exporting & organizing data -Smooth implementation -Successful collaboration for employees on and off-site -Great pricing for all of the features!

Cons:

-An app interface would be a game-changer

Reasons for choosing ZenQMS

-Functions -Overall Design and Implementation -Pricing

Luisa D.

Verified reviewer

Pharmaceuticals

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2019

System is user friendly and highly functional, support team not so much.

Their support team is not very supportive, initially getting the assigned account manager to provide us with details on the implementation was like pulling teeth. Then he left Zen QMS, the next assigned rep has been very cavalier and somewhat unresponsive. Very difficult to get the support needed to smoothly and efficiently customize/implement each module.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system has a simple interface and is easy to use.

Cons:

Doesn't have the ability to customize very many features.

Reasons for choosing ZenQMS

Price.

Irina B.

Verified reviewer

Biotechnology

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

Great tool!

Software is well-designed, very few issues, was was easy to implement. The support team is excellent!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use, very intuitive.

Cons:

Doesn't have real-life editing of documents.

Reasons for choosing ZenQMS

Convenience of the system specifically designed for a small company, and cost.

Scott C.

Verified reviewer

Biotechnology

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

Useful Quality Management Tool

The software has helped us as an organization because it provides electronic records of things we previously documented/recorded on paper. Also, we have had nothing but positive interactions with the folks at ZenQMS. They are a pleasure to work with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is very useful and configurable to our needs as a business. It helped us to close a gap that existed in our quality system. Also, the customer service is fantastic; Our rep and his team are very responsive. When you encounter an obstacle, they will do whatever they can to help you get over it. The user interface is easy to use. They are very receptive to feedback; they are always trying to actively improve the system with the help of their user community. They are truly a pleasure to work with.

Cons:

At times it has the look and feel of something that is new. With that being said, there is a great foundation to be built upon. I firmly believe that this application will only get better with time.

Reasons for choosing ZenQMS

Value and customer service.

payal c.

Verified reviewer

Pharmaceuticals

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

One stop solution for an effective Quality Management System

ZenQMS is a great system to work on.The system is easy to use and can be tailored to fit your company's needs. Also, the team at Zen is doing a great job with respect to support needed for any issues/concerns raised. The team is always working on implementing new changes and new features to make the product even more compliant and robust.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The linking of the entire software including the documents management, issue/action and the audit module is very effective. The document management module is my favorite part of this software. It is easy to use and very user friendly. This module has great functionalities like easy drafting of documents, version control, adding reviewers and approvers through different workflows, retiring of different documents and archival process.

Cons:

A great software. However, the issue/action module can be made more robust.

Stephen B.

Verified reviewer

Medical Devices

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

ZenQMS Product Review

ZenQMS Customer Service is highly responsive and very effective. They are quick to solve issues/problem, which actually are few and far in between. The downtime is almost non-existent. Based on my experience using the product, I highly recommend ZenQMS for executing a quality management system in a paperless environment.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a simple but effective and efficient software application for executing several elements of an organization's quality management system. We utilize the Document Control and Training modules and I like the ease of creating/revising documents and initiating training tasks in a paperless environment. I also found the implementation process straightforward and the assistance from the ZenQMS team during implementation was great!

Cons:

The metrics capability is a bit limited.

Scott S.

Verified reviewer

Media Production

51-200 employees

Used daily for less than 6 months

Review source

Reviewed October 2016

Great for orginizing your training Docs

All is Zen... We use Zen QMS to post and give access to all employees new or old, to review for training. Each document can be viewed and then submitted as reviewed/trained. This helps our employees get a good base of understanding on our Operations Procedures and Corporate Policy.

Ratings Breakdown

Ease of use

Functionality

Pros:

No Seat limit and licensing. This is great for a growing company. I also like the tracking that it provides so you can keep track of who has read and reviewed these documents as well as notifying all employees that there are new documents/policies that need to be reviewed. I used it for training and it helped give me a better understanding of how things would operate at a new job. It is also a great resource for employees to be able to pull up documents if they have questions about procedures or polies inside of the company.

Cons:

non at this time

Sandi B.

Verified reviewer

Pharmaceuticals

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed February 2020

Sr. Buyer

Slow, illogical process for adding new or updating current issued documents.

Ratings Breakdown

Ease of use

Functionality

Pros:

One program to find all approved documents.

Cons:

Lacks flexibility, only three authors are allowed during routing of documents.

Reasons for switching to ZenQMS

ZEN has controls in which QA prefers.

Adnan S.

Used unspecified for unspecified

Review source

Reviewed June 2015

We have selected a software should serve purpose towards establishing a compliant Quality System

We evaluated several software systems for a total Quality Management (TQM) to determine which one we should purchase for the KOWA office. I believe that the Zen QMS, when configured per user requirement, is right for us at this time and will best serve our needs at the price we budgeted. In fact, in addition to fulfilling the requirements of our current situation, the product offers a number of supplementary capabilities that could prove useful down the road. Therefore, considering the information and insight that I have gathered so far, I am confident that the system should be a right fit for us.

Ratings Breakdown

Ease of use

Customer support

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