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Bloomreach

Bloomreach 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Bloomreach
Bloomreach
4.8
(56)

Pricing

Pricing available upon request

About Bloomreach

We want to help you to make full use of our tools so that you're set up for winning from day zero.

Bloomreach connects the dots between the core parts of the commerce experience to engage, inspire, and convert your customers for life. Welcome to true personalization— finally.

Bloomreach focuses on the foundational elements of the commerce experience by putting core elements under the same roof, helping teams align and focus on today’s most important commerce goal: delighting and retaining the customer.

Transformative commerce is fueled by personalization — content and products put in front of the right customer, at the right time.
Bloomreach enables that level of personalization by combining the power of unified customer and product data with the speed and scale of AI-optimization, helping your brand deliver customer journeys so personalized, they feel like magic.

Bloomreach Screenshots

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Bloomreach Pricing and Plans

Free Trial
Free Version

Engagement

Pricing available upon request

No plan information available

    Discovery

    Pricing available upon request

    No plan information available

      Content

      Pricing available upon request

      No plan information available

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        Bloomreach Features

        • Popular features found in Web Analytics
          Campaign Management
          Goal Setting/Tracking
          Heatmaps
          Keyword Tracking
          Pageview Tracking
          Referral Tracking
          Site Search Tracking
          Time on Site Tracking
          User Interaction Tracking
          Web Traffic Reporting
        • More features of Bloomreach
          2-Way Messaging
          Abandoned Cart Saver
          A/B Testing
          Access Control
          Access Controls/Permissions
          Account Based Marketing
          Accounting Integration
          Activity Dashboard
          Activity Monitoring
          Activity Tracking
          Ad hoc Reporting
          Ad Optimization
          Advertising Management
          AI/Machine Learning
          AI Writing Assistant
          Alerts/Escalation
          Alerts/Notifications
          Analytics
          API
          Application Management
          Approval Process Control
          Archiving & Retention
          Asset Lifecycle Management
          Audience Targeting
          Audit Management
          Autocomplete
          Automated Responses
          Automated Scheduling
          Automatic Backup
          Autoresponders
          Backlink Monitoring
          Behavioral Analytics
          Behavioral Targeting
          Behavior Analytics
          Behavior Tracking
          Brand Management
          Bulk Ordering
          Calendar Management
          Campaign Analytics
          Campaign Planning
          Campaign Scheduling
          Campaign Segmentation
          Campaign Tracking
          Canned Responses
          CAN-SPAM Compliance
          Catalog Management
          Categorization/Grouping
          Channel Management
          Charting
          Chatbot
          Chat/Messaging
          Click Tracking
          Cohort Analysis
          Collaboration Tools
          Commenting/Notes
          Communication Management
          Competitive Analysis
          Compliance Management
          Configurable Workflow
          Consent Management
          Contact Database
          Contact Management
          Content Analytics
          Content Delivery
          Content Library
          Content Management
          Content Marketing
          Content Personalization
          Content Publishing Options
          Contextual Targeting
          Conversion Rate Optimization
          Conversion Tracking
          CRM
          Customer Accounts
          Customer Activity Tracking
          Customer Database
          Customer Journey Mapping
          Customer Management
          Customer Profiles
          Customer Segmentation
          Customer Surveys
          Customer Touchpoints
          Customizable Branding
          Customizable CTAs
          Customizable Fields
          Customizable Forms
          Customizable Reports
          Customizable Templates
          Customization
          Dashboard
          Dashboard Creation
          Data Aggregation
          Data Analysis Tools
          Database Support
          Data Capture and Transfer
          Data Connectors
          Data Extraction
          Data Import/Export
          Data Integration
          Data Migration
          Data Quality Control
          Data Recovery
          Data Security
          Data Source Connectors
          Data Storage Management
          Data Synchronization
          Data Verification
          Data Visualization
          De-Coupled Front & Back Ends
          Digital Asset Management
          Discount Management
          Document Classification
          Document Management
          Document Storage
          Drag & Drop
          Drag & Drop Editor
          Drip Campaigns
          Dynamic Content
          eCommerce Management
          Editorial Calendar
          Electronic Forms
          Email Campaign Management
          Email Distribution
          Email Management
          Email Marketing
          Email Monitoring
          Email Sequences
          Email Templates
          Email Tracking
          Engagement Tracking
          Event Marketing
          Event Triggered Actions
          Experience Management
          Faceted Search/Filtering
          File Management
          Filtering
          For B2B
          For Developers
          Forecasting
          For eCommerce
          For Enterprises
          For Marketers
          For Marketing and Advertising
          Forms Management
          Full Text Search
          Functions/Calculations
          Funnel Analysis
          Fuzzy Search
          GDPR Compliance
          Generative AI
          Google Analytics Integration
          Historical Reporting
          HTML Editor
          Image Editing
          Image Library
          Inbox Management
          Indexing
          Information Governance
          Integrated Development Environment
          Interaction Tracking
          Interactive Content
          Interactive Elements
          Interactive queries
          Inventory Control
          Inventory Management
          Inventory Optimization
          Inventory Replenishment
          Keyword Rank Tracking
          Keyword Research Tools
          KPI Monitoring
          Landing Pages/Web Forms
          Lead Capture
          Lead Generation
          Lead Management
          Lead Nurturing
          Lead Qualification
          Link Management
          List Management
          Live Chat
          Localization Automation
          Loyalty Program
          Marketing Automation
          Marketing Calendar
          Marketing Management
          Marketplace Integration
          Mass Texting
          Master Data Management
          Media Management
          Message Personalization
          Metadata Management
          Mobile Access
          Mobile App
          Mobile Commerce
          Mobile Coupons
          Mobile Dashboards
          Mobile Keywords

        Bloomreach Integrations

        Mailchimp
        Mailchimp
        Google Ads
        Google Ads
        Meta for Business
        Meta for Business
        Zapier
        Zapier
        Slack
        Slack
        Shopify
        Shopify

        See all 62 integrations

        Bloomreach User Reviews

        Overall Rating

        4.8

        Ratings Breakdown

        5

        77%

        4

        23%

        3

        0%

        2

        0%

        1

        0%

        Secondary Ratings

        Ease of Use

        4.5

        Value for money

        4.6

        Customer support

        4.9

        Functionality

        4.6

        Martin's profile

        Martin N.

        Verified reviewer

        Health, Wellness and Fitness

        201-500 employees

        Used daily for more than 2 years

        Reviewed March 2023

        Finally a CDP without a rival | Excelent.

        5

        Ratings Breakdown

        4
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        Bloomreach is able to do almost everything what we need in our CDP system. His competitors are very complicated to set up and to operate without knowledge. We are also able to use Bloomreach throughout company from call centrum to our board management. As for data collecting/reporting or for better customer care. There is big advantage that we can also use it for marketing. Incredible tool and easy to operate.
        Cons:
        I would like to know more about specific roadmap. If I miss something on the platform, I would like to suggest change and be informed if this change would be implemented within roadmap in next app release. But it is minority according to the fact what could Bloomreach do for us in case of SaaS.

        Reasons for choosing Bloomreach

        Czech/Slovak company, awesome reviews and setup time to money ratio.

        Read More

        LR

        Luis R.

        Verified reviewer

        Marketing and Advertising

        2-10 employees

        Used monthly for free trial

        Reviewed May 2024

        Elegant, scalable and user friendly all-in-one Marketing Automation platform

        5

        Very competent technical and customer support team. They know what they are talking about beyond what their solution offers. Solution is on the pricy side, but is worth the investment considering the performance and range of use cases covered. Great GDPR compliance

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        Speed despite volumes of data ingested. The solution is very elegant and once you are familiar with the way it works it is very easy to understand what is happening in the background and to visualise the behaviours for specific business scenarios
        Cons:
        That is a one-in-all solution for all Marketing Automation needs. If we had to select another setup this would mean purchasing different solutions to coer all the use cases of Bloomreach. Mainly the personalisation and real time use cases are not covered by other CDPs.

        Reasons for choosing Bloomreach

        Only platform really covering our real time use cases without need to purchase additional add ons. Best performance and training support

        Reasons for switching to Bloomreach

        Salesforce Marketing Cloud lagging behind on some core CDP features and need to purchase different Salesforce products to cover same range of use cases in Bloomreach

        Read More

        JZ

        Jan Z.

        Verified reviewer

        Telecommunications

        10000+ employees

        Used daily for less than 2 years

        Reviewed October 2023

        Great, better and the worst...

        4

        Amazing, complicated and unfortunatelly very often frustrating

        Ratings Breakdown

        1
        Ease of use
        3
        Value for money
        5
        Customer support
        4
        Functionality
        icon
        Pros:
        Amazing tool with many different features... imposible to pick only few.
        Cons:
        Lack of real-life tutorials (not just lengthy documentation on your website).Missing proper user flow/funnel tools and a simplified way to modify dashboard data by changing just one attribute line, for example, the website URL.Please note that I am aware of the existing funnel/flow tools, but Google Analytics is still far more superior.

        Reasons for choosing Bloomreach

        My client did

        Read More

        AT

        Anja T.

        Verified reviewer

        Food & Beverages

        501-1000 employees

        Used daily for more than 2 years

        Reviewed March 2024

        Bert inser friendly

        4

        Ratings Breakdown

        5
        Ease of use
        4
        Customer support
        4
        Functionality
        icon
        Pros:
        The ease of use. It’s super easy to learn the basics and once you’ve learned the basics the rest will be easy to learn as well
        Cons:
        Our business is complex and Bloomreach doesn’t have support for all our needs

        Reasons for switching to Bloomreach

        To be able to be more personalized and build trigger based campaigns

        Read More

        MD

        Maik D.

        Verified reviewer

        Computer & Network Security

        501-1000 employees

        Used daily for more than 2 years

        Reviewed November 2023

        Email Marketing ALL IN ONE Platform!

        5

        Ratings Breakdown

        4
        Ease of use
        4
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        Email Marketing campaigns are easy to set up. Afterward, it's easy to analyze the results. To set up Email Marketing flows its also pretty easy - maintaining them too.
        Cons:
        To build Reports is still a bit complicated but its improving.

        Reasons for choosing Bloomreach

        Because I know it and compered it to the other product - Bloomreach is at the end the better solution.

        Read More

        RR

        Rebecca R.

        Verified reviewer

        Retail

        201-500 employees

        Used daily for less than 2 years

        Reviewed April 2023

        Bloomreach has been a great tool in getting us improving our system

        5

        I am really enjoying it as a daily user, it makes my job a whole lot easier and I have learned a lot through it.

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        3
        Functionality
        icon
        Pros:
        I like the ease of use of the asset builder and the email builder. Scenarios as well are logically laid out and I have throughly enjoyed the course I have taken through Bloomreach Academy
        Cons:
        We currently have a data implementation issue, but I am not letting it get in the way of using the tool as much as I possibly can whilst it gets fixed in the background

        Reasons for choosing Bloomreach

        The people on the call were personable and we enjoyed viewing all the possibilities through Bloomreach.

        Reasons for switching to Bloomreach

        We became too big for them

        Read More

        VC

        Vince C.

        Verified reviewer

        Financial Services

        501-1000 employees

        Used daily for less than 2 years

        Review source

        Reviewed December 2024

        Ok email automation platform. Terrible CDP.

        4

        Ok email automation platform. Terrible CDP.

        Ratings Breakdown

        3
        Ease of use
        5
        Customer support
        4
        Functionality
        icon
        Pros:
        A lot of potential customization like a sandbox
        Cons:
        Default and out of the shelf functionality is limited or unnecessarily complex

        Read More

        PD

        Poornaraj D.

        Verified reviewer

        Marketing and Advertising

        1001-5000 employees

        Used daily for less than 2 years

        Reviewed May 2024

        CDP for the future

        5

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        Ease of use all the features are drag & drop. We can start from scratch and learn the tool in no time. The support is very handy on any time.
        Cons:
        There are some time zone issue where the timestamp changes to some other values . Not in all case on few of the cases

        Read More

        NP

        Nathan P.

        Verified reviewer

        Consumer Goods

        201-500 employees

        Used daily for less than 12 months

        Review source

        Reviewed June 2024

        Great product that helps me do my job. Uncomplicated that doesnt require lots of resource

        5

        Great and easy to use. You can work as simple of as complex as you want to

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        Customer view. Being able to see how our customer engage with the website and marketing comms
        Cons:
        Some mixed reporting and due to multiple people being in and out of our business is means its quite a mess compared to when I've used other systems

        Read More

        IM

        Ivona M.

        Verified reviewer

        Telecommunications

        201-500 employees

        Used daily for less than 12 months

        Reviewed June 2024

        Bloomreach - Review

        5

        Ratings Breakdown

        4
        Ease of use
        4
        Value for money
        5
        Customer support
        4
        Functionality
        icon
        Pros:
        I like history of communication with our clients
        Cons:
        some numbers are wrong, differences are not clear

        Read More

        Showing 1 - 10 of 56 Reviews

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