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Josh P.
Advisor, 7 years
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Updated January 19, 2026
Cision vs Muck Rack: Which is best for you?
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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$1.00
per month
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Monitoring
4.0
Press Monitoring
3.27
Email Distribution
3.0
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Integrations
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Pros / Cons
- I like its ease of use and their social and media listening functionalities that enable to measure the reach of such exposure for a specific brand
- We had a lot of issues setting up our dashboards and our Google Analytics kept getting disconnected (over 5 times).
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- The database results are as good as you can get, comparatively, and the customer service is both responsive and friendly.
- Though it's a trusted name in the field, I fear other competitors like Qwoted may be innovating more on the community and product side... Plus, sometimes wrong info appears on site.
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Ease-of-Use
3.8/ 5
Highest performing feature
in the comparison
4.2/ 5in the comparison
Value for Money
3.5/ 5
Highest performing feature
in the comparison
4.1/ 5in the comparison
Customer Support
3.7/ 5
Highest performing feature
in the comparison
4.1/ 5in the comparison
Functionality
3.9/ 5
Highest performing feature
in the comparison
4.2/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
