Contentful 2026: Benefits, Features & Pricing

I recently started using Contentful as my company's content management system, and I have been extremely impressed with the platform's capabilities. One of the standout features for me has been the flexible content modeling. With Contentful, it's easy to create custom content types and fields, which has been a huge help in managing our structured content. The multiple language support has also been incredibly useful, as we have a global audience and need to be able to publish content in multiple languages.In addition to these core features, I've also appreciated the ability to integrate Contentful with other tools and platforms. This has made it much easier to manage our content across different channels and to track the performance of our content. The collaboration and workflow management tools have also been very helpful in keeping our content organized and ensuring that everything is reviewed and approved before it goes live.Finally, the robust API has been a game-changer for our team. It has allowed us to build custom integrations and applications on top of the platform, which has greatly increased our efficiency and allowed us to do more with our content.

As a small business owner, I was initially excited to try out Contentful as our company's content management system. However, I have to admit that I've been somewhat disappointed with the platform. While it does offer a wide range of features, I've found it to be quite complex and difficult to use, especially for someone like me who is new to content management systems. The learning curve has been steep, and I've had to spend a lot of time trying to figure out how to use the various features and tools.Another issue I've had with Contentful is the price. It's a premium product, and it can be expensive compared to other content management systems on the market. As a small business owner, I have to be careful with my budget, and the cost of Contentful is a significant investment.Additionally, I've found the customization options to be somewhat limited. While I understand that Contentful is designed to be a general-purpose platform, I've had a few specific needs that the platform hasn't been able to accommodate. This has been frustrating, as I would have liked to be able to tailor the platform to our company's specific needs.Finally, I've had some negative experiences with Contentful's customer support. On several occasions, I've had to wait a long time to get a response, and when I have received a response, it hasn't always been helpful. This has added to my frustration with the platform.

I love all the following: the Infrastructure as Code that allows me to define my models through software, the SDK that allows me to load or update content via automation, the apps that allow webhook integrations such as with Gatsby, Netlify and Github. Finally, I love that it is a SaaS offering where data backups and DB upgrades are not my problem!

Thee free tier allows me to make two CMS systems. It would be nice if the free tier offered, say, up to five. The first paid for tier feels pricey if all I need was simply that third "not-free" CMS. It would be great if they had a "per CMS" paid tier that allowed a third, fourth, fifth CMS (etc.) at $3.95/month each...or something like that.

It is impossible for users to create elements that are totally out of line with the corporate design. Contentful also loads faster than many other CMS.

There isn't much I like about Contentful. It is impossible to copy entire pages without a lot of effort, which makes it very time-consuming to create new pages. While you can re-use existing elements, the problem is that if you change them, they are changed everywhere, and there is no way to just copy an element in order to use it as a new element (i.e., changes you make to it don't affect the element you copied). As others have mentioned before, it sometimes takes a quarter of an hour for changes you made to appear on the preview pages, which is just painful (Wordpress is pretty much instant). But by far the biggest pain is that there is no way for the user to simply access the CSS. We have to go back to our engineering team for every little tweak we want, even if it is just the padding of an element or the alignment of a certain style of text. Another issue I have is that it is hard to figure out where on a new page you are while you are editing it. Unlike Wordpress, where you can see the overall structure of your page elements clearly on an overview page, you can only see the rows of the page on the overview in Contentful - you have no idea what the structure inside each row looks like until you click on it. That means you're getting disorientated quite quickly as to where you need to click to edit element X of the page. Overall, I find Contentful terrible to use. It has a few benefits, but at least from a content management user experience those don't outweigh the significant downsides at all.

Easy to use, updates quickly when edited. The CTA flexibility was the best.

The child pages and drop down menu were all intertwined or bootstrapped to Ruby and Heroku so the ability to edit those areas was more difficult

It has a simple user interface and a small learning curve. It provides a powerful open API integration that allows you to connect with any third party application. It makes it easy to configure our content workflow to fit today's needs. The tool also has editing options available for published content and preview of the changes made.

For new users navigating the pages is a bit tricky. It is necessary that they improve the pricing models and adapt them to the needs of the companies.

I have worked with a number of different CMS platforms but I like Contentful for its ease of use and scalability. It can help you manage large amounts of data with minimal effort. It works great for static websites as well.

There's a fair bit of a learning curve, but benefits outweigh time investment. I'm not a fan of the pricing plans. The lowest tier is very affordable but other options are very expensive.

It is truly cloud-first for a headless approach. You can build your content model and control your input with easy validation (min/max/regex) and even dependencies on other models. It is truly headless and integration with node, react, asp.net, and php have all been relatively easy. Node was definitely the easiest integration.

I would have said migration between environments, but they recently released a solution for that. I haven't verified it but I'm excited about it. I think the other thing is dealing with deleted fields, it makes it a bit challenging that you have to remove it from view and then delete it to make sure it won't break the existing model. I also get frustrated when I make an existing field that is required and there is no notification that the content doesn't match the new criteria.

Contentful comes really handy when you need to edit portions or paragraphs in your website. Besides, it supports a wide array of languages, which is a big plus when working with a multilingual team.

The full website is managed through Contentful, which means a lot of different pages and content listed, and at times it can get confusing retrieving a page or even a paragraph you are looking for.

stable, friendly configuration, data structure is clear, and have api auto configuration

navigation is a little bit tricky, like when duplicate an entity, it lost the original entity's position, so have to go back and track the entity again

Contentful is a content management system solution which has a great API focus and allows us to develop our own data relationships and data structure. It provides us complete flexibility within projects and gives us the capacity to distribute to different types of platforms with less hassle. The user interface is straightforward and really simplifies the process for our backend system.

When used in Firefox browser, there are some occasional glitches. However, it works perfectly well in Chrome and Safari, so it’s not really a big problem. When I contacted support, they reviewed and tested it but they said it might just be a plugin issue.