iContact 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

iContact

4.5

(603)

FrontRunner 2026

Pricing

Starting at $14.00 per month

About iContact

iContact is a Web-based email solution that helps small and mid-sized businesses engage with their customers and grow their bottom line.

With solutions from email design, list management, campaign management, landing pages, segmentation, and automation, businesses can develop and manage campaigns all from within a single solution.

Additional features such as customizable email templates, schedule message delivery, split A/B testing, and SpamCheck allow businesses to control the development and delivery of email campaigns.

This complete solution is wrapped in a customer friendly dashboard that enables you to monitor all your campaigns.

iContact Screenshots

iContact Pricing and Plans

Starting price: $14.00 per month

Free Trial

Free Version

Basic

$14.00

flat rate, per month

No plan information available

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iContact Features

Popular features found in Email Marketing
A/B Testing
Autoresponders
Campaign Analytics
Campaign Scheduling
CAN-SPAM Compliance
Contact Management
Customer Segmentation
Email Tracking
Event Triggered Actions
Subscriber Management
WYSIWYG Editor
More features of iContact
Access Controls/Permissions
Activity Dashboard
Activity Tracking
API
Automated Publishing
Automated Scheduling
Campaign Management
Campaign Planning
Campaign Segmentation
Channel Management
Click Tracking
Content Library
Content Management
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Data Visualization
Drag & Drop
Drip Campaigns
Email Campaign Management
Email Distribution
Email Management
Email Marketing
Email Monitoring
Email Templates
Engagement Tracking
Image Library
Landing Pages/Web Forms
Lead Capture
Lead Generation
Lead Management
Lead Qualification
List Management
Mailing List Management
Marketing Automation
Mobile Optimization
Multi-Account Management
Multi-Campaign
Multivariate Testing
Performance Metrics
Post Scheduling
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Reporting/Analytics
Reporting & Statistics
Response Management
ROI Tracking
Segmentation
Social Media Integration
Spam Blocker
Subscription Management
Template Management
Third-Party Integrations
Visual Analytics
Web Forms
Workflow Management

iContact Integrations

X-Cart

Meta for Business

Twitter/X

123FormBuilder

Eventbrite

HubSpot CRM

See all 51 integrations

iContact User Reviews

Overall Rating

4.5

Ratings Breakdown

60%

31%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.6

Functionality

4.2

Ilysse R.

Verified reviewer

Computer Networking

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed January 2025

Strong platform for email marketing

iContact is overall a very strong marketing platform for those looking to stay in contact with their customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

iContact was easy to set up and create campaigns.

Cons:

We had some challenges with proving that our email list was all customers who had opted in.

Reasons for switching to iContact

We need a platform that was less expensive

Nicholas L.

Verified reviewer

Consumer Goods

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed October 2024

A User-Friendly Service with All the Features We Need

Using iContact for composing, sending and monitoring promotional emails has been invaluable to us for many years. We use it for DTC and B2B communications and find it to fulfill just about everything we need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

iContact is extremely easy to use from uploading contacts & creating contact segments to composing emails & monitoring their performance metrics.

Cons:

The selection of available fonts for the drag & drop email composer is very limited and I don't believe you can upload your own fonts either.

Reasons for choosing iContact

iContact gave us a better open rate for emails and seemed to be more accepted by email providers as "not spam."

Verified

Reviewer

Construction

11-50 employees

Used other for less than 6 months

Review source

Reviewed October 2019

Intuitive and Easy to Use Program

Previously 5

We can quickly and efficiently launch email campaigns with the software.

Ratings Breakdown

Ease of use

Previously 4

Functionality

Previously 4

Pros:

The software is so easy to use with little to no training. The features and functions are logically placed on the dashboard and each screen walks you through the next step so you can have your email campaign up and running in no time.

Cons:

There are really no analytics available to gain more insight into campaign performance and audience engagement.

Serene M.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

My Great Adventure with iContact

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

iContact allocates a wide range of free email templates which makes it a breeze to create, customize and send high volume outbound emails.

Cons:

I have not experienced drawbacks when using iContact on my end.

George G.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

iContact is easy and reliable

I have found iContact to do everything we want to do including future data emails and segment lists all at a very reasonable price.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that icontact streamlines marketing through automation.I love how easy it is to create an email,template add graphics, including video links and more.Also the interface is extremely thought out and easy to navigate and very reliable.

Cons:

No downside at all.Everything works perfectly.

Peter C.

Verified reviewer

Photography

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

Email Marketing Automation GURU

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

iContact has improved the SEO ranking of my brand online through marketing campaigns and email marketing automation.

Cons:

I slightly like that iContact lack website builder capabilities.

John M.

Verified reviewer

Automotive

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

J.Mwangi iContact Filled Insight

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

iContact offers a lot of free email templates which allows me to create, customize and send high volume outbound marketing emails.

Cons:

iContact does not offer website builder capability but it has a robust backend integration feature.

Leticia S.

Verified reviewer

Retail

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

My Encounter with iContact

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

iContact enables me to create, customize and send marketing emails with the help of lots of free email templates.

Cons:

Thanks for asking but iContact suits all my needs at the moment.

Wilcox A.

Verified reviewer

Legal Services

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed September 2024

iContact does it well

icontact has been perfect for our organization,we needed quick and simple email campaign creation platform where visual appeal is a priority.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With iContact we can quickly launch ad-hoc email marketing campaigns,It is very intuitive and easy to use interface with quick campaign creation process plus hundreds of attractive email templates.

Cons:

The subscriber based pricing gets high really fast as our subscriber grows.

Verified

Reviewer

Apparel & Fashion

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed September 2024

Ease of use and you can save money

It has evolved into a great program on par with competitors in all my functions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can create, customize, and send many outbound marketing emails that produce quality leads. Contact management is easy to use, adding and deleting contacts and creating groups.

Cons:

I also hope that support for solving email problems will be expanded to various platforms and viewers. Also, I would like to connect multiple social media accounts.

Showing 1 - 10 of 603 Reviews

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