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Mailtrap vs SendGrid

Updated January 15, 2026

Mailtrap vs SendGrid: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$15.00

per month

$15.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Simple Mail Transfer Protocol (SMTP)
5.0
Campaign Analytics
5.0
Spam Blocker
5.0
See All
Disposable Email Detection
5.0
Simple Mail Transfer Protocol (SMTP)
4.72
API
4.57
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Integrations
Zapier
Zapier
Heroku
Heroku
Make
Make
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Google Analytics 360
Google Analytics 360
Google Cloud
Google Cloud
Heroku
Heroku
See All
Pros / Cons
  • An area for potential improvement could be the introduction of a free trial for their Business plan, which would offer users the opportunity to test extended functionalities prior tomaking an upgrade.
  • Extremely bad customer service or I should say NO customer service and there stats were all wrong
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  • An excellent service that despite the somewhat difficult initial curve in understanding all the functions and how to get the most out of it then really becomes a well-structured service with all the necessary functions to control and manage the sending of e-mails.
  • I wasn't able to completely refactor the integration before the cutoff, so now I have no automation and they deleted all my contacts and my templates, so I get to rebuild ALL of that from scratch.
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Ease-of-Use
Highest performing feature
in the comparison
4.9/ 5
4.1/ 5
Value for Money
Highest performing feature
in the comparison
4.7/ 5
4/ 5
Customer Support
Highest performing feature
in the comparison
4.9/ 5
3.7/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5
4.1/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad