SendJim 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SendJim

4.4

(81)

Pricing

Starting at $49.99 per month

About SendJim

Send Jim is a direct mail software solution designed to streamline the direct mail process for businesses. By integrating seamlessly with CRM systems, Send Jim enables companies to automate direct mail campaigns triggered by specific events. For example, a simple action such as marking a job as complete can automatically trigger the sending of postcards to the neighbors associated with that address in the CRM.

Send Jim provides a range of features including the ability to geofence specific neighborhoods or entire cities. This feature, coupled with demographic and property filters, empowers users to execute highly targeted direct mail campaigns with ease. With just a few clicks, users can create hyper-targeted mailings tailored to their desired audience.

Additionally, Send Jim offers an automated version of Every Door Direct Mail (EDDM), eliminating the need for users to handle tasks such as designing prints, picking up prints, bundling, and drop-offs. This automation significantly streamlines the entire EDDM process, allowing users to focus on other aspects of their business while still benefiting from effective direct mail marketing.

SendJim Screenshots

SendJim Pricing and Plans

Starting price: $49.99 per month

Free Trial

Free Version

Basic

$49.99

per month

No plan information available

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SendJim Features

Popular features found in Customer Engagement
Communication Management
Customer History
Feedback Management
Live Chat
Multi-Channel Communication
Reporting/Analytics
More features of SendJim
API
Campaign Management
Contact Management
CRM
Customizable Branding
Customizable Templates
Drag & Drop
Email Marketing
Event Triggered Actions
Interaction Tracking
Lead Management
Mailer Templates
Mailing Services Integration
Marketing Automation
Printing Services Integration
Tagging
Third-Party Integrations

SendJim Integrations

Pocomos

CHIIRP

ClientTether

Housecall Pro

Jobber

Automaid

See all 16 integrations

SendJim User Reviews

Overall Rating

4.4

Ratings Breakdown

73%

12%

Secondary Ratings

Ease of Use

4.2

Value for money

4.2

Customer support

4.6

Functionality

4.4

Craig H.

Verified reviewer

Consumer Services

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed April 2024

Get product great price

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I think being able to focus on neighborhoods rather than all out USPS direct mail

Cons:

I like everything about Send Jim not a negative thing about it.

Vendor Response

Thank you for taking the time to share your thoughts! We value your perspective on the importance of targeting specific neighborhoods rather than employing a broad approach with USPS direct mail. Focusing on neighborhoods allows for a more nuanced understanding of local demographics, preferences, and needs. This targeted approach can result in higher engagement and conversion rates by tailoring messages to resonate with specific communities. We appreciate your feedback and will explore ways to enhance our marketing strategies to better serve our customers and their communities.

Replied April 2024

Rosemary H.

Verified reviewer

Consumer Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

Highly recommend Sendjim for small business owners

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of getting set up. You can start with a cheaper monthly fee until you realize what you all want to do/need with the program. Easy to get items uploaded and also upload customer list. The integration is amazing for the price.

Cons:

I don't have much I don't like about it. Maybe the reporting could be a little more depth.

Reasons for choosing SendJim

Price, ease of upload, customize options.

Reasons for switching to SendJim

The price and easy of connecting to our CRM and triggering events.

Vendor Response

Hey Rosemary! Thank you very much for taking the time to leave us a review, we really appreciate it. We're so happy to hear you've been having a great experience with SendJim. We're actively updating our Reports area to include more information such as updated delivery estimates as well as cost per mailing. If you ever have any feature requests, please let us know! -The SendJim Team

Replied May 2025

Gavin B.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2024

Best direct mail automation platform I have found

SendJim is a fantastic product and I would highly recommend them to any business looking increase the lifetime value of their existing customers and find new ones.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SendJim takes care of the things I know I should do but I don't have time for. Once the automation was setup (which they helped with), I never have to log back in. They are also a very small US based team so their support is great.

Cons:

It would be great if they also could automate things like text messages.

Yolanda C.

Verified reviewer

Consumer Services

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed December 2024

[sensitive content hidden] with SendJim

Every time I request help they are ready.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They are ready to help, answer questions, guide you!

Cons:

Nothing. They are always eager to help. .

Vendor Response

Hey Yolanda! Thank you so much for your review. We are thrilled to hear how helpful our support team has been. If you ever need anything else, please let us know! -The SendJim Team

Replied May 2025

Logan D.

Verified reviewer

Consumer Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

The only way to do '5 arounds'

The neighbor mailing process is pretty much on autopilot once set up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Automates the 5 around process. Overall minimal issues and easy to use.

Cons:

When all of your neighbor mailings are rejected/returned.

Vendor Response

Hey Logan! Thank you for leaving us your feedback, we really appreciate it! While it is common to receive some cards back, if you are receiving a lot of cards back per mailing, please let us know as that could be a problem in our system and we will refund your cost for those cards. I would also suggest looking into your neighbor mailing filters and selecting "Owner Occupied" which helps cut down on returns. Please let us know if you need any help with that. -The SendJim Team

Replied May 2025

Samuel J.

Verified reviewer

Paper & Forest Products

Self-Employed

Used monthly for less than 12 months

Review source

Reviewed August 2024

Warning to potential users

After my free trial i thought there services were a good fit for my small compqny so I had desposited $700 to my account as an initial amount to use with them. After a little more research i decited it was not going to be the best route to use after all. I inquired about withdrawing the $700 i had deposited and to my dismay and show i was told i could not get my money back... so it stays with them and incures a 3 a month maintence fee. Months later i am not charged $29.99 with no explanation. I am considering this fraudulent and an incredibly poor way to do buisness. If somone wants to get a refund who has a made the wrong choice its normal to refund the money. At best this is dishonorable

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Seems like a good concept and may work great but be 100% sure you want their service since there is no backing out

Cons:

Not being able to withdraw deposits and continued unauthorized charges

Vendor Response

Hi Samuel. Thank you for taking the time to leave us your feedback. Our team really appreciates it as we strive to improve our system and support for our users. We're sad to hear your experience with SendJim was not the greatest. We will be passing your feedback up to our leadership team to review with our support team. If you have any additional feedback you'd like to provide, please send us an email at Support@SendJim.com.

Replied May 2025

Irmak S.

Verified reviewer

Construction

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2024

SendJim Review

Good and easy to use. Could improve on templates and their own crm to make it more user friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is cool to be able to ingrate the crm with our own crm which makes it a lot easier to use.

Cons:

The quality- some cards are shifted and not printed good. Most of them are damaged during delivery.

Vendor Response

Hi Irmak! Thank you for taking the time to leave us a review. We really appreciate the feedback. While we do our best to protect our postcards from postal burns with a UV Coating, they can, unfortunately, still happen when they are sorted multiple times, like when a card is returned to sender. However, any shifted or miscut postcards are not up to our standards. Please make sure to contact our team at Support@SendJim.com with any instances so we can review the order and work to resolve the error. We're also happy to announce our team is growing and we recently hired additional graphic designers and developers to help create new editable templates for all our mailing types and are currently working on an interface refresh that will make the SendJim system much more user-friendly. We're looking forward to hearing your feedback on the updates. Please never hesitate to reach out with any questions or update requests. - SendJim

Replied May 2025

Laura B.

Verified reviewer

Construction

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed April 2024

SendJim for Lighting

Good. We haven't see a good response from our campaigns yet.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and pricing. The client support is also very good.

Cons:

I would like to see the images when I click on them. Currently we have to use the edit button to see the front and back. It would be helpful to see it in full before we edit. It would help us pick the right one and make it faster to determine the right one to edit.

Vendor Response

Hi Laura, Thank you for taking the time to leave us a review. Our team really appreciates it. We will pass your feature request up to our development and leadership teams to see if that is something we can get on our development roadmap this quarter. Also, our team would be happy to run a Lead Attribution Report for you to help you better understand the response you're receiving from your mailing campaigns. If that's something you'd like to learn more information on, please let us know. If you have any additional feature requests or any questions, please open a support chat on our website, or send us an email at Support@SendJim.com.

Replied April 2024

Joel D.

Verified reviewer

Construction

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed April 2024

Not working for us.

Little or no results. We were mailing to homeowners next to or near jobs completed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to set up. Nice looking postcards that were company branded.

Cons:

Not an effective tool. We have seen little or no results from your postcards

Vendor Response

Hey Joel! Thank you for taking the time to leave us a review, we really appreciate it. We're happy to hear the system was easy to learn and use. With direct mail it can often be hard to pinpoint exactly where a lead came from, even while using tracking tools. Our team would be happy to run a Lead Attribution Report for you to see exactly how many customers/leads came from your mailings. Please feel free to email our team at support@sendjim.com to get that started. -The SendJim team

Replied May 2025

Brandi M.

Verified reviewer

Consumer Services

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed April 2024

SendJim makes my life easier

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

3rd Party Integration, drawing areas to target for direct mail campaigns, demographic information, and varied offers for customer rewards

Cons:

Cost, it's a bit higher than most without more benefits

Vendor Response

Hey Brandi! Thank you so much for your review. We're happy to hear you love the Radius Bomb too to hyper target to prospects. In the last year, we have added some new features such as Text Messaging. Feel free to reach out for more information. -The SendJim Team

Replied May 2025

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