Smartling 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Smartling

3.5

(17)

Pricing

Pricing available upon request

About Smartling

Smartling is a cloud-based translation management solution that helps businesses translate digital content into multiple languages using the artificial intelligence (AI) technology.

The centralized dashboard enables managers to gain insights into page views, translated languages, specific URL usage and more. Smartling allows organizations to interact with international audiences in multiple languages, configure workflows and generate custom reports via a unified platform.

Smartling facilitates integration with various third-party platforms such as HubSpot, Marketo, Jira, Github, Salesforce and more. Pricing is available on request and support is extended via phone, email and other online measures.

Smartling Screenshots

Smartling Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Enterprise

Pricing available upon request

No plan information available

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Smartling Features

Popular features found in Brand Management
Approval Process Control
Artwork Management
Brand Tracking
Campaign Management
Change Management
Collaboration Tools
Content Management
Customizable Branding
Customizable Templates
Project Management
Workflow Management
More features of Smartling
Access Controls/Permissions
Activity Dashboard
AI/Machine Learning
Alerts/Notifications
Annotations
API
Assignment Management
Billing & Invoicing
Brand Guidelines
Commenting/Notes
Content Delivery
Customizable User Interface
Customization
Data Import/Export
Data Security
Document Management
Drag & Drop
Feedback Management
File Management
For No-Code Development
For Software
For Websites
Historical Reporting
Language Detection
Localization Automation
Machine Translation
Memory Management
Multi-Language
Order Management
Price and Cost Calculations
Progress Tracking
Projections
Project Tracking
Project Workflow
Quality Assurance
Quality Control
Quotes/Estimates
Real-Time Analytics
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Resource Management
Revision History
Search/Filter
Single Sign On
Spell Check
Status Tracking
String Translation Management
Style Check
Tagging
Task Management
Terminology Management
Text Review
Third-Party Integrations
Translation Analytics
Translation Management
Translation Memory
Translator Database
User Management
Version Control
Visual Analytics
Website Integration

Smartling Integrations

Adobe Experience Manager

Drupal

HubSpot Marketing Hub

Adobe Commerce

GitHub

Content Hub

See all 9 integrations

Smartling User Reviews

Overall Rating

3.5

Ratings Breakdown

24%

29%

12%

Secondary Ratings

Ease of Use

3.9

Value for money

3.0

Customer support

3.6

Functionality

3.7

ayse a.

Verified reviewer

Translation and Localization

Self-Employed

Used other for more than 2 years

Review source

Reviewed October 2020

super

Ratings Breakdown

Ease of use

Functionality

Pros:

I was able to translate thanks to this software, or rather to work with a company on the other side of the world, with their instructions. It was fun. Interactive. Smooth to use.

Cons:

nothing to say, it was great experience of work

Vivien L.

Verified reviewer

Translation and Localization

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed October 2025

Love the ease of use

I use it a couple of times a week when working for one of my favorite translation agencies and I always get my work done super fast

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My favorite part is the use of use is especially when it comes to inserting suggested translation, and the user in a face

Cons:

What I don’t like about smartling is when you scroll it’s super annoying because it is not in real time.

Reasons for switching to Smartling

Company decision so it was not my choice

Rares R.

Verified reviewer

Hospitality

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed March 2023

Decent but might not be what you're looking for

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is easy to navigate and has a user-friendly interface. We were able to upload our content and manage translations without any issues. Smartling offers a variety of translation services, and the ones we used were machine translation and human translation. This allowed us to choose the option that best suited our needs and budget. I liked some of the features like smart match or the glossary which enabled us to have a brand identity that helped in adjusting the translated content to fit our own narrative.

Cons:

The machine translation offered by Smartling was not always accurate and required a lot of manual editing. This increased the time and effort required to complete the project. The pricing structure of translation services was not always transparent, and we ended up paying a very expensive bill, especially with the GDN function for our website.

Verified

Reviewer

Translation and Localization

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

A great tool for website localization (if implemented properly)

The platform has streamlined an otherwise tedious process to manage. Marketing and localization projects can be tough to keep track of without a tool like this to track all the small moving parts. Seeing the translation in layout for a website is extremely powerful.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Smartling makes it very easy for companies to translate their website and manage multilingual updates to their content. It requires very little maintenance after setup for the client, and is simple and straightforward on the translator's side as well.

Cons:

Smartling doesn't require the use of some of the features that make it so powerful, such as visual context. For one of our clients, we are translating their website, and despite our best efforts, they will not share the visual context with us. Apart from the live updates, this is one of the most powerful features of the platform, and allows the translators to provide the best possible translation. Context matters, but is sadly not required.

Verified

Reviewer

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

I've had a great experience with Smartling and their customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that we're able to upload all of our content with ease and pull the strings we need to authorize for translation. Overall ease of use.

Cons:

We wish it was less expensive. The price is pretty hefty and I know we'd prefer if it wasn't so high.

Verified

Reviewer

Translation and Localization

2-10 employees

Used other for less than 6 months

Review source

Reviewed July 2021

"Enterprise" sales staff

We were asked by a client to use Smartling for translations. We had heard great things (great marketing!) about Smartling from Smartling but never from any actual translators. Ultimately, Smartling is a large company with a sales staff as large as their engineering staff and they are really good at selling. But the translation software is really hard to use and many of our translators refused to use it after just 2 projects. That says a lot! We were able to convince our client to ditch Smartling and we've never agreed to use it again for any client.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Smartling has some great integration features for mobile app developers for very large organizations, but its cost-prohibitive and definitely not a "value".

Cons:

The translation editor is worst-in-class. Literally every other translation editor I have used (and I have used a lot of them) works more quickly, more efficiently, and with a simpler user interface than Smartling's. It requires sales/customer service people just to set up and the limitations show that they don't really care about the translation part. They only care about integrating with the apps and selling monthly software contracts.

Reasons for choosing Smartling

We didn't choose it, or customer did, and regretted it.

Frantisek V.

Verified reviewer

Translation and Localization

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed December 2018

Average CAT tool with many issues

Smartling is an average CAT tool. It does what it needs to do, but it does not have enough advanced features. You (as a translator) are not in control of the files nor TMs, but that is OK. My biggest concern is that it is very slow in comparison to other (mainly non-cloud) tools. I know that this is the price you pay for being always online, but we don’t want/need to be always online. My internet connection is good and still it lags sometimes. Working with TM is also not very user friendly, searching in TM is slow and search algorithm is not perfect. This CAT tool has a potential, but it needs to employ more features, allow the users to work offline, and give them better control of the files and TMs (not only to admins - who are often clients). If you are looking for something easy, you might give it a try.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Smartling is quite easy to use, not very difficult to master.

Cons:

Very few advanced features, too slow to my liking...

Verified

Reviewer

Computer Software

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

Poor translation quality

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is relatively easy to use and don't require much training to get used to it.

Cons:

Their translation quality is actually really poor. Companies often make a mistake by thinking this is a localization tool but that's not the case. This tool is purely meant to translate your content and sometimes it's a purely literal translation from word a-to-z.

Marieken V.

Verified reviewer

Translation and Localization

Self-Employed

Used daily for more than 2 years

Review source

Reviewed July 2022

My favourite translation platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use, it offers room for contact and questions, has a great AI and good quality translation matches

Cons:

I like every feature of this platform that I use daily

Alice Z.

Verified reviewer

Writing and Editing

Self-Employed

Used monthly for less than 12 months

Review source

Reviewed August 2022

Good product but too much complicated to use

I had some problems using the software and it took a long time to learn all the basics I needed to carry out my job. I'd prefere it to be more intuitive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product compares to other CAT-tools and offers the possibility to see original language and goal language one next to the other. Keyborad shortcuts available

Cons:

Too many features and less intuitive than other products.

Reasons for switching to Smartling

Different company

Showing 1 - 10 of 17 Reviews

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