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SOCi vs TrueReview

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Updated March 13, 2026

SOCi vs TrueReview: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

$49.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Reporting/Analytics
4.43
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Review Request
4.92
Review Notification
4.91
Sentiment Analysis
4.91
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Integrations
LinkedIn for Business
LinkedIn for Business
Meta for Business
Meta for Business
Twitter/X
Twitter/X
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Zapier
Zapier
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Pros / Cons
  • SoCi has made it incredible easy to manage multiple social media accounts at one time and has made promoting the small business I work for an incredibly easy task.
  • We had a lot of problems with set up and poor customer support from the SoCi team.
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  • One improvement we would love to see is a different way of organizing requests after they are sent out. While the existing filters are a nice feature, it would be very helpful to organize requests by the date of a specific campaign and then quickly narrow the list down to contacts who did not leave a review.
  • Having some difficulty setting up my domain to send review requests from my own email.
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Ease-of-Use
4.3/ 5
Highest performing feature
in the comparison
4.9/ 5
Value for Money
4.3/ 5
Highest performing feature
in the comparison
4.8/ 5
Customer Support
4.4/ 5
Highest performing feature
in the comparison
5/ 5
Functionality
4.3/ 5
Highest performing feature
in the comparison
4.9/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad