Avalon Laboratory System 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Avalon Laboratory System

4.8

(16)

Pricing

Starting at $900.00 per month

About Avalon Laboratory System

Avalon Laboratory System (LIS) is a HIPAA-compliant, modular system designed to manage the production and billing needs of laboratories in a server or cloud-based configuration.

The system modules include immunoassay, toxicology/pain management, genetics, quality control, billing, remittance and a provider web portal. It also features EMR/EHR interfaces and integrates with hundreds of instruments.

The Avalon Insights (AI) Module provides detailed results report interpretations for patients and doctors including probable diagnosis, alternative possible diagnoses, questions to ask healthcare provider and advice and lifestyle recommendations.

Additional functionality includes specimen processing and tracking, diagnosis code validation, business intelligence, customized reporting and more.

Avalon LIS can be used across various laboratory departments, including chemistry, hematology, toxicology, pharmacogenomics, microbiology, mycology, serology, cytology and parasitology.

Avalon Laboratory System Screenshots

Avalon Laboratory System Pricing and Plans

Starting price: $900.00 per month

Free Trial

Free Version

Basic

$900.00

usage based, per month

No plan information available

Cloud Hosted Plan

$900.00

per feature, per month

No plan information available

Avalon Laboratory System Features

Popular features found in Medical Lab
Audit Management
Calibration Management
Compliance Management
Data Import/Export
EMR/EHR
Inventory Management
Lab Instruments Integration
Lab Order Management
Secure Data Storage
Test Panels
Workflow Management
More features of Avalon Laboratory System
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Approval Process Control
Audit Trail
Barcode Printing
Barcode Recognition
Barcode/Ticket Scanning
Barcoding/RFID
Client Portal
Collaboration Tools
Compliance Tracking
Configurable Workflow
Customizable Reports
Data Capture and Transfer
Data Security
Data Visualization
Digital Signature
Document Management
Document Storage
EDI
Electronic Signature
Fax Management
HIPAA Compliant
Instrument Management
Order Management
Patient Portal
Patient Records Management
Quality Assurance
Quality Control
Quality Control Management
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Rules-Based Workflow
Sample Management
Scheduling
Search/Filter
Specimen Management
Summary Reports
Testing/QA Management
Third-Party Integrations

Avalon Laboratory System Integrations

CGM eMDs

Oracle Health Ambulatory Suite

Amazing Charts

athenaOne

Avalon Laboratory System User Reviews

Overall Rating

4.8

Ratings Breakdown

81%

19%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.9

Functionality

4.6

mohamed s.

Used daily for more than 2 years

Reviewed March 2018

easy to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it makes it easier to interface with other lab , easy to check on patient results to look at and print it and if need faxing it is done.

Cons:

when we enter patient and tests you have to accept it and save and print labels , then you have to go back in the same label number in order to print requisition.

John D.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

Laboratory Manager

Overall, it's been a pleasure working with Avalon. The team has great turnaround time when we reach out about issues or new things we want to add to our system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Avalon is solid LIS software and comparable to most. However, the CSS support team puts Avalon ahead of the rest in my book. The team goes above and beyond to make things work for us. We go through a lot of changes as an organization and CSS has been very helpful in assisting us throughout those changes. I like the fact the support team is US based and are very attentive to our needs as a customer. The team is highly knowledge and are very good at following through. [sensitive content hidden] are all amazing to work with.

Cons:

The system was a bit slow before, with few glitches here and there but that's greatly improved since we've migrated to the cloud environment.

Reasons for choosing Avalon Laboratory System

Avalon was a different price point compared to the others and as a new lab Avalon made more sense for us.

Donald H.

Verified reviewer

Higher Education

1001-5000 employees

Used monthly for less than 2 years

Review source

Reviewed May 2025

Operations Director

CSS with Avalon has been a great and responsive partner. There have been no major issues to speak of.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to customize the system to meet the needs of the Laboratory. CSS and Avalon were very flexible.

Cons:

Some elements of setup were initially confusing but support by CSS was great and the Lab was able to work through the issues. For example: generating responses on reports with complex toxicology.

Reasons for choosing Avalon Laboratory System

Pricing and adaptability. Customer Support

Brian M.

Verified reviewer

Law Enforcement

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Avalon Survey from Sufffolk County Medical Examiner Office

Extremely happy. Support staff is always quick to respond and solve any issue in an extremely timely fashion. Staff is always courteous and pleasant to talk to.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use Quick response to any problems by Tech Support.

Cons:

The reporting to satellite labs had a few glitches, but that has long since been resolved.

Haleigh W.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Avalon LIS Review

I have had a positive experience with Avalon and their team members. Our business needs have always been met.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Avalon LIS is very user friendly. The customer service that comes along with the LIS is outstanding.

Cons:

I wish there were more reporting features and a more indepth manual that explains every feature the LIS has to offer.

Walter M.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 12 months

Reviewed February 2022

Avalon Gets The Job Done

From receiving specimens in the lab, tracking them, running them, resulting them and transmitting those results successfully to our practices; it's just what we need to get the job done. Avalon has helped us maintain and grow our patient care, as well as our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I think some of the biggest pros with this software is the ease of Order Entry/Patient Building, the simplicity of Test Building/Practice Building/Doctor Building (Configuration), the fast setup of Instrument/EMR Interfaces, and lastly, the customer service at CSS is unparalleled. The foundation of the LIS can be customized to the customers liking and you will always get an intelligent, thoughtful person on the phone to fix any issue that may arise (Not many to speak of).

Cons:

The cons are few, especially for the price point. But I would say that a Live Pending List would be very beneficial to all Clients. Database Reports could be more presentable. Loading Time to get from the AppStream to the actual Avalon App Login Screen is a bit slow.

Reasons for switching to Avalon Laboratory System

Price and Harvest is more than what we need to run our lab.

Godfrey O.

Verified reviewer

Higher Education

5001-10000 employees

Used daily for more than 2 years

Reviewed February 2022

What a wonderful product

Avalon aided us in providing faster and quality medical care to our patients thru the use of the LIS. Avalon LIS reduced clerical work, faster communication, improvement of information given to the clinicians and patients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Enterprise deployment and integration were on time and within budget.

Cons:

Avalon billing continue to advance beyond what it was when we implemented.

Eric W.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Reviewed June 2020

Lab Software that fits our business

I am very happy with Avalon and their staff. They are incredibly responsive to our needs and have helped us solve some issues with 3rd party software that Avalon wasn't responsible for creating.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Avalon LIS is intuitive and easy to learn to use for my lab staff. We were up and running within 2 days of implementing the software. It is very easy to connect Avalon to our analyzers so that results can be easily transferred to our LIMS which saves a lot of time.

Cons:

The standard reports are not as robust as they could be so if I want a specific report, I go through Avalon's customer service. The turnaround time is quick, but I would like to be able to run reports myself.

Reasons for choosing Avalon Laboratory System

Speed of implementation and responsiveness to our questions.

Cheryl J.

Used daily for more than 2 years

Reviewed March 2018

We had a lot of problems initially (especially with insurance info!) but most have been addressed

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

QC (LJ charts) have been GREATLY improved. Phone service reps are helpful and respectful. Personal service

Cons:

-Some things are quite slow: accepting reference lab info, searching for reports ready to transmit -Sometimes when we are approving orders it is not able to process all the orders we accept and we need to do them again. -Some history reports are not available (orders sent to reference labs) -Does not accept subscriber info from our clients' EMR software interface -Double prompt for sample label printing (started with a revision in Aug 2016 and never resolved) -Unable to delete insurance codes created and not used/duplicates

Fernando B.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 12 months

Reviewed May 2020

Excellent Service!

Its been a great experience and service! When we have called and requested product modifications, they have been extremely helpful and and expedited all our requests.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its very user friendly, anyone can learn this software. When I began to first use it, within a few hours I was toying around with a lot of different applications on the interface. Its that easy.

Cons:

If I could say anything that could maybe be improved is the time of services provided. For the weekends, the service is available for emergencies only.

Reasons for choosing Avalon Laboratory System

It was cost effective and web based, it was a no brainer.

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