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Josh P.
Advisor, 7 years

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Updated February 10, 2026
Carestream Dental vs Open Dental: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Appointment Management
3.13
Patient Records Management
2.88
Imaging and X-rays
2.88
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Billing & Invoicing
4.83
Appointment Management
4.72
Charting
4.52
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Integrations
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Pros / Cons
- It’s amazing how they can get away with this kind of service and product in the USA .
- Regarding their 1 year warranty, they begin the warranty period when they shipped the units out before we had a working unit, so when our units died again within one year from when we had working units they wouldn’t cover anything.
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- I have used open dental in several different dental offices and no matter what the flow of the office is open dental can accommodate anything
- Sometimes, I experienced malfunctions such as a "frozen screen," which required me to reopen the application or even reset my computer during work, while on a phone call, or when encountering a delay while trying to open a patient's file.
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Ease-of-Use
3/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Value for Money
2.5/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Customer Support
2.7/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Functionality
2.9/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad