What is Envoy software used for?

Envoy software helps organizations manage workplace security and operations. They can customize it to handle visitor registration, integrating it with existing active directories. The platform also automates desk and room booking and package deliveries. Through Envoy, security teams can set up protocols for physical visits and access to WiFi and workplace systems.

What are the benefits of Envoy?

The benefits of Envoy include streamlined visitor management, improved space utilization, secure role-based access, and convenient notifications and alerts. Envoy can connect multiple buildings and locations into one platform, allowing simplified, virtual workspace management. Using the platform’s built-in reporting, teams can better understand building utilization and track visits to specific locations. Envoy can assist with compliance, ensuring visitors review important safety information.

Organizations can use Envoy to streamline the management of visitor experiences and enhance workplace security. The tool is beneficial for companies that want to welcome guests with a simple check-in experience while reducing security risks. It is a good solution for companies that want to simplify schedule coordination, desk usage, and room utilization.

No, Envoy is not a network gateway. Envoy is a platform that can manage building access, screen visitors, and track room usage. While it is not a network gateway, Envoy can include customized security protocols. For example, when a visitor passes screening and is granted building access, they can also have role-based access to the Wi-Fi or specific areas within the building.

Updated May 27, 2025 at 3:00 AM

Envoy 2026: Benefits, Features & Pricing

Written by Eduardo Garcia

Content Analyst

Edited by Lindsay Page

Editor

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On this page

Our Summary
Pricing and Plans
Features
Integrations
Key Sentiments
User Reviews
Frequently Asked Questions

Our Summary

Envoy

4.8

(428)

Pros:

Visitor experience
User-friendly interface

Cons:

Printer connectivity
Technical issues

Pricing

Starting at $131.00 per month

What is Envoy:

Envoy is a visitor management platform that allows companies to streamline visitor registration and tracking. It enhances workplace security through contact management tools, such as customizable sign-in options, visitor notifications and alerts, and visitor screening. Users employ Envoy to book desks and rooms and automate mailroom deliveries.

Why we like Envoy:

Envoy receives high ratings for its customization options. Teams appreciate that they can choose how complicated or simple sign-in details are for visitors and that the platform integrates with active directories. Overall, reviews indicate that the platform simplifies visitor management and improves security in the workplace.

Who should use Envoy:

On Software Advice, 80% of reviewers work for organizations with 51 to 500 employees, indicating the platform’s popularity with midsize companies. Organizations can use Envoy to streamline visitor management and optimize space utilization. With integration options for over 100 workplace apps, it is a good pick for organizations that already use multiple workplace management systems.

Envoy Screenshots

Envoy Overview

Envoy is a visitor management system that helps organizations keep their workplaces safe and streamline operations. The system caters to companies of all sizes and industries, from small offices to global enterprises. Envoy's secure features allow organizations to only grant building access to approved and healthy guests, ensuring the safety of everyone on-site.

Envoy's system automates many time-consuming tasks, such as printing badges, tracking down employees and verifying documents. Additionally, Envoy makes it easy to set specific access criteria and automatically gran...

Envoy Pricing and Plans

Starting price: $131.00 per month

Free Trial

Free Version

Basic

$0.00

per month

Plan includes:

Host Notifications
Unlimited Visitors

Standard

$131.00

per month

Plan includes:

Badge Printing
Employee Sign-in
Host Notifications
Legal Documents
Unlimited Visitors

Premium

$395.00

per month

Plan includes:

Badge Printing
Capacity Limits
Customized Branding
Directory Integrations
Employee Sign-in
Host Notifications
Legal Documents
Unlimited Visitors
Visitor Photos

Enterprise

Pricing available upon request

Plan includes:

Access Control Integrations
Badge Printing
Block List and ID Scanning
Capacity Limits
Customized Branding
Directory Integrations
Employee Sign-in
Guest Wi-Fi Integrations
Host Notifications
Legal Documents

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Our Analysis of Envoy's Pricing Plans

We've conducted a comprehensive analysis of Envoy's pricing plans to help you determine which option best aligns with your organization's needs and budget. We've also outlined the key advantages and limitations of each plan. Envoy offers three distinct product lines, each with different pricing structures:

Envoy Visitors: Free, Standard, Premium, Enterprise

Envoy Workplace: Standard, Premium, Premium Plus

Envoy Connect: Enterprise

Each p...

roduct line addresses specific aspects of workplace management, from visitor check-ins to employee desk booking and property management. Understanding the nuances of each plan is crucial for making an informed decision that optimizes both functionality and cost-effectiveness. **Envoy Visitors** **Free plan** The Envoy Visitors Free plan is a forever-free offering designed for small workplaces with minimal visitor management needs. It provides fundamental visitor check-in capabilities without any financial commitment. Key features include unlimited visitors and host notifications. **Pros:** - **Zero cost barrier:** The free plan allows organizations to implement visitor management without budget concerns. - **Unlimited visitors:** No restrictions on the number of visitors you can check in, providing flexibility for varying traffic volumes. - **Essential notifications:** Host notifications ensure team members are promptly alerted when their visitors arrive. **Cons:** - **Limited functionality:** Lacks advanced features like badge printing and document signing that may be necessary for security compliance. - **Basic customization:** Minimal options for branding and personalizing the visitor experience. - **Restricted integrations:** Limited ability to connect with other workplace systems and tools. **Standard plan** The Envoy Visitors Standard plan, priced at $109 per location per month (billed annually) or $131 per location per month (billed monthly), offers additional security and compliance features. It adds essential badge printing and legal document management functionality to the feature set offered in the free plan. **Pros:** - **Enhanced security:** Badge printing capabilities improve visitor identification and workplace security. - **Legal compliance:** Document signing features help ensure visitors acknowledge and agree to necessary policies. - **Flexible billing options:** Choice between monthly and annual billing to accommodate different budget cycles. **Cons:** - **Multi-location cost burden:** Costs multiply with each additional location, which may be challenging for multi-site organizations. - **Limited analytics:** Lacks the robust reporting and analytics available in higher-tier plans. - **Basic branding:** Minimal customization options for creating a branded visitor experience. **Premium plan** The Envoy Visitors Premium plan, at $329 per location per month (billed annually) or $395 per location per month (billed monthly), is Envoy's most popular visitor management offering. It includes all Standard features plus customized branding, visitor photos, analytics, and integrations with SSO and directory services. Notably, it also includes Envoy’s Virtual Front Desk product, which can also be purchased as a standalone solution for $199 per location per month (billed annually). This provides video intercom functionality through the Envoy Mobile app and iPad kiosk, multi-channel staff notifications, call logs, transcripts, after-hours coverage, and backup contact routing. **Pros:** - **Comprehensive branding:** Create a professional, on-brand experience that reinforces your company identity to visitors. - **Enhanced security features:** Visitor photos add an additional layer of identification and security. - **Built-in virtual reception:** Includes Envoy’s Virtual Front Desk product, offering video intercom and after-hours visitor management at no additional cost. **Cons:** - **Significant price jump:** Considerably more expensive than the Standard plan, which may be difficult to justify for smaller organizations. - **Complex implementation:** More features mean a potentially steeper learning curve for administrators. - **Missing advanced security:** Lacks some enterprise-level security features like ID scanning available in the Enterprise tier. **Enterprise plan** The Enterprise Plan offers a customized pricing structure and includes all Premium features, including the Virtual Front Desk product, plus advanced security capabilities like a block list, ID scanning, guest Wi-Fi integrations, access control integrations, scheduled email reports, emergency notifications, and customizable analytics. **Pros:** - **Advanced security controls:** ID scanning and block list features provide enhanced security screening for visitors. - **Seamless integrations:** Connect with access control and Wi-Fi systems for a unified security approach. - **Emergency preparedness:** Multi-channel emergency notifications ensure visitors can be contacted during critical situations. **Cons:** - **Opaque pricing:** Custom pricing model makes it difficult to budget without contacting sales. - **Implementation complexity:** Advanced features may require significant IT resources to configure and maintain. - **Potential feature overload:** Some organizations may not utilize all the advanced capabilities, leading to unnecessary complexity. **Envoy Workplace** **Standard plan** The Envoy Workplace Standard plan, priced at $3 per active user per month (billed annually), focuses on employee workplace experience. It includes workplace maps, scheduling, package tracking, ticketing integrations, notifications, and mobile app integrations. **Pros:** - **Affordable per-user pricing:** Cost-effective solution that scales with actual usage rather than total employee count. - **Comprehensive mobile integration:** Seamless experience across mobile devices, Slack, Teams, and calendar applications. - **Practical workplace tools:** Essential features for managing hybrid work environments and improving employee experience. **Cons:** - **Annual billing only:** No monthly billing option, requiring an upfront annual commitment. - **Limited booking capabilities:** Lacks desk and room booking features available in higher tiers. - **Basic analytics:** Minimal reporting capabilities for workplace utilization and trends. **Premium plan** The Envoy Workplace Premium plan, at $5 per active user per month (billed annually), enhances the Standard offering with health and safety controls, auto check-in via access control and Wi-Fi, conference room and desk booking, occupancy analytics, and SSO directory sync. **Pros:** - **Comprehensive space management:** Room and desk booking capabilities optimize workplace utilization. - **Valuable analytics:** Space usage insights help organizations make data-driven decisions about office layouts and policies. - **Enhanced automation:** Auto check-in features streamline the employee arrival experience. **Cons:** - **Higher per-user cost:** 67% price increase from Standard Plan may be significant for larger organizations. - **Annual commitment required:** No monthly billing option available for more flexible budgeting. - **Complex configuration:** Advanced features may require significant setup and ongoing management. **Premium Plus plan** The Envoy Workplace Premium Plus plan, priced at $7 per active user per month (billed annually), includes all Premium features plus emergency notifications, customizable analytics dashboards, SCIM sync for user management, custom admin roles, and DKIM email validation. **Pros:** - **Enhanced security controls:** Custom admin roles and SCIM sync provide granular access management. - **Emergency communication:** Multi-channel notifications ensure all employees can be reached during critical situations. - **Advanced analytics:** Customizable dashboards allow organizations to focus on metrics that matter most to them. **Cons:** - **Premium pricing:** Highest per-user cost in the Workplace product line. - **No free trial:** Requires contacting sales to evaluate the platform. - **Annual billing only:** No monthly option for organizations that prefer more flexible payment terms. **Envoy Connect** **Enterprise plan** The Envoy Connect Enterprise plan, with custom pricing, is designed for property managers and owners. It includes property, tenant, and suite management, two-way sync between owner and tenant accounts, property-wide visitor logs and block lists, walk-up sign-in, access control integrations, and portfolio-level analytics. **Pros:** - **Comprehensive property management:** Unified system for managing multiple tenants and properties. - **Portfolio-wide security:** Centralized visitor logs and block lists enhance security across entire properties. - **Advanced analytics:** Property-level foot traffic analysis provides valuable insights for space optimization. **Cons:** - **Custom pricing only:** No transparent pricing makes budgeting difficult without contacting sales. - **Complex implementation:** Likely requires significant setup and configuration across multiple stakeholders. - **No free trial:** Requires engaging with sales team to evaluate the platform. **Conclusion** Envoy’s pricing structure supports a wide range of workplace needs, from basic visitor sign-in to complex hybrid workplace coordination and property management. Its tiered offerings across Visitors, Workplace, and Connect give organizations flexibility to choose plans that reflect their size, complexity, and goals. **For small teams and offices:** The Envoy Visitors Free plan offers a solid starting point with unlimited check-ins and host notifications. It’s best suited for businesses with light foot traffic and minimal compliance needs. **For growing organizations with moderate to high visitor traffic:** The Visitors Standard or Premium plans strike a balance between cost and functionality. These plans add badge printing, document signing, branding, and even virtual front desk capabilities for offices seeking a polished, secure front-desk experience. **For hybrid or flexible workplaces:** The Envoy Workplace Premium or Premium Plus plans are ideal for companies coordinating room booking, desk usage, and occupancy analytics. They also offer valuable automation and employee-focused features to streamline daily operations across distributed teams. **For large enterprises and property managers:** The Visitors Enterprise and Connect Enterprise plans offer advanced security tools (e.g., ID scanning, access control), portfolio-level analytics, and tenant management. These are designed for multi-site corporations and property teams managing complex access and compliance requirements. When evaluating Envoy’s plans, consider not just your current team size or office setup—but also how you expect those needs to evolve. From simple check-ins to enterprise-grade workplace coordination, Envoy’s modular approach makes it possible to scale up without overcommitting upfront. Most plans reward annual billing with lower rates, which may be appealing for organizations planning long-term use.

Envoy Features

Drawn from insights across 428 verified reviews, we've outlined Envoy's best and worst rated features and how they stack up against the average rating.

Envoy's score

Category average

Envoy's Best Rated Features

Contact Management

4.67

3.45 category average

Visitor Tracking

4.63

4.60 category average

Alerts/Notifications

4.39

4.20 category average

Envoy's Worst Rated Features

Document Management

4.0

3.93 category average

Floor Plans & Maps

4.17

4.19 category average

Registration Management

4.18

3.91 category average

Popular features found in Meeting Room Booking System
Digital Signage
Internal Meetings
Multi-Location
Online Booking
Utilization Reporting
Visitor Management
More features of Envoy
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Availability Indicator
Badge Management
Booking Management
Compliance Management
Contact Management
Contact Tracing
Customizable Forms
Data Extraction
Data Import/Export
Delivery Tracking
Desk Availability Schedule
Desk Reservation
Digital Signature
Document Management
Drag & Drop
Duplicate Management
Employee Directory
Employee Self Service
Floor Plans & Maps
For Offices
Hot Desking
ID Scanning
Meeting Room Booking
Mobile Access
Mobile App
Multi-Language
Occupancy Management
Package Tracking
Payment Processing
Pre-Registration
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Updates
Registration Management
Reminders
Reporting/Analytics
Reporting & Statistics
Reservations Management
Resource Allocation & Planning
Role-Based Permissions
Room Availability Schedule
Room Booking
Scheduling
Search/Filter
Self Check-In/Check-Out
Self Service Portal
Signature Capture
Single Sign On
SMS Messaging
Space Management
Space Reservation
Status Tracking
Third-Party Integrations
Usage Tracking/Analytics
User Management
User Profiles
Visitor Tracking
Visual Analytics
Watch List
Wayfinding
Workflow Management

Envoy Integrations

Based on 428 verified reviews, we've identified products most frequently integrated with Envoy.

Slack

Integration rated 5.0 from 6 reviews

Microsoft Outlook

Integration rated 5.0 from 1 review

Salesforce Sales Cloud

Integration rated 4.0 from 1 review

Egnyte

Mailchimp

OneLogin

See all 38 integrations

Envoy Key Sentiments

We analyzed 428 verified reviews for Envoy to find out what actual users really think.

Most Positive Sentiments

Guest management

65% Positive

33% Neutral

3% Negative

Users value Envoy’s guest management tools for simplifying high-volume visitor coordination. Features like bulk guest list uploads, NDA signing, and real-time notifications help teams efficiently prepare for meetings and events. Many note improved organization and security, particularly when managing large groups or recurring visitors.

Visitor management

65% Positive

31% Neutral

4% Negative

Envoy’s visitor management system is praised for creating a polished, efficient front-desk experience. Reviewers highlight the time-saving benefits of preregistration and automated check-ins, which reduce wait times and allow front-desk staff to focus on other responsibilities. The system’s impact on first impressions and office professionalism is frequently mentioned.

Least Positive Sentiments

Printer connectivity

29% Positive

25% Neutral

46% Negative

Users have encountered issues with Envoy's printer connectivity, noting that the recommended wifi label printer is expensive and sometimes unreliable. They express frustration with occasional connectivity problems, which can disrupt the check-in process. Additionally, some reviewers find the cost of adding a printer to their existing license to be prohibitively high.

Envoy User Reviews

Overall Rating

4.8

Ratings Breakdown

82%

17%

Secondary Ratings

Ease of Use

4.8

Value for money

4.6

Customer support

4.8

Functionality

4.7

Jon D.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Review source

Reviewed July 2019

Works well for office guests

We checked in office visitors using Envoy

Ratings Breakdown

Ease of use

Functionality

Pros:

Convenient and quick. Makes our company look tech forward and progressive.

Cons:

Not sure if it was Envoy or the iPad we were using but there were times where the app would freeze and not work.

Jennifer O.

Verified reviewer

Biotechnology

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2023

Best registration software - with pre-registration management - I have used

Very strong - great product. Not the cheapest but the functionality for the cost far exceeds competitors'.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The only product I researched that had preregistration functionality that could still be segmented for privacy. Preregistration tracking is key to managing some of our guest access policies.

Cons:

Launch was a little rough because of an account setup glitch. It was easily fixed within a day, however, and it has worked perfectly since. I don't love the new service model without an assigned contact. The service staff are very responsive, but I prefer an account manager who knows the whole story of what we need.

Reasons for choosing Envoy

I might have actually gone with SwipedOn if they had prereg. Extremely cost effective and good demo. Ultimately, they did not, so we went with Envoy. I had also used it at a previous workplace. Sign In did not have privacy controls we needed. Proxyclick was exorbitantly expensive because of our setup.

Nakul S.

Verified reviewer

Telecommunications

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed April 2019

Seamless Entry & Exit for Office Guests

I interface with external guests all the time. Envoy helps me setup their entry and exit

Ratings Breakdown

Ease of use

Functionality

Pros:

No hassle entry and exit for office guests Tracking is also easy

Cons:

I really like using this product, so the is no downside that I can think of

Brett H.

Verified reviewer

Apparel & Fashion

201-500 employees

Used daily for more than 2 years

Review source

Reviewed June 2020

Saves time for receptionist, increases security, add professionalism

Envoy has become an integral part of our environment. With connections to Active Directory, Teams, and OneDrive we have streamlined the visitor notification and NDA process. We are able to pre-register visitors to speed up their check-in time using the Outlook add-in. Using the Deliveries feature saves our receptionist and mail room additional time, while letting employees know immediately when something arrives for them. In addition to the portal record of all visitors, along with their picture, the Teams notifications give our employees a record of their visitors to refer back to when needed. It's also helpful now that all visitors have a badge to be able to glance down at it if you forget their name ;-).

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Envoy is very well designed for corporate environments. Our initial goal was simply a system that allows us to record and badge all visitors primarily for security reasons. We chose Envoy for the ability to notify users of visitors using email/Skype/Teams, which saves our receptionist time trying to track people down, and the ability to ask visitors to digitally sign an NDA.

Cons:

The integration was not difficult for our IT team, and the features and integrations have expanded significantly since we started using it in 2017. My only gripe would be the annual premium subscription and label rolls are a bit pricey for an organization of our size, but it is not excessive compared to other options.

Reasons for choosing Envoy

Range of features, simplified pricing, feedback from industry contacts.

Emil W.

Verified reviewer

Mechanical or Industrial Engineering

51-200 employees

Used daily for less than 12 months

Review source

Reviewed June 2020

best out of two Visitor Management Systems that we used on trial basis for 30 days

We did not know about ENVOY when we laid off our receptionist, but I'm very glad that I found ENVOY a few months later, because - despite the fact that NOTHING is as good as a well trained human being at the front end of a customer visit - ENVOY makes the very best of the situation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use , for both Users and System Administrators. ENVOY is superior to Traction Guest, the other system that we used on trial.

Cons:

Integration could be easier to select, setup, implement and use. It might be because of the nature of the product, but of all the aspects of the User Interface on ENVOY, Integration is a problem for us. Our IT department continually asks me for assistance, and I'm not the IT expert. They ask me because I'm the closest to ENVOY, so I understand why they ask me, but this part of your UI needs improvement. If I knew exactly what to improve, I would write it here, but I'm not sure what it needs to make it as good as the rest of ENVOY.

Reasons for choosing Envoy

Ease of use, and finally, ENVOY matched the lower price that Traction Guest offered us. If it were not for the reduction in price of the ENTERPRISE system, we would still be using Traction Guest, because the price was that far apart.

Reasons for switching to Envoy

Nels K.

Verified reviewer

Printing

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Great Visitor Management System

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This product is very easy to integrate to an organization; the active directory synchronization keeps employee list accurate and is easy to set up. The entire visitor presentation experience is completely customizable to your organization's needs. Customer service/support is within minutes, connecting to a real person in a chat window and issues or improvement ideas are actually taken into account, and used for future releases....amazing have had two improvement ideas taken and incorporated into now current features.

Cons:

Not much to dislike about this software; it does what it is designed to do, and does it very well.

Reasons for switching to Envoy

Cost, intrusiveness of previous product and simplicity/ease.

dolores r.

Verified reviewer

Medical Devices

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed May 2021

Envoy- Safety for our Associates and Visitors

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Health Check - Regardless of vaccinations, COVID-19 is continuing to stay with variants and spikes throughout the states and countries. The safety of our Associates and visitors is important. We have an onsite RN who has been providing service since March of 2020 and he truly appreciates Envoy. By including Envoy into our daily routine, we've been able to ease the mind of associates and visitors. The program is easy to learn/use and the best part is "the Bot" and if the "bot" doesn't answer the question, we are immediately directed to a "live" person. This is definitely huge. There are many other safety or security programs that take 24-48 hours to respond. Kiosk Multi language is a great success and we hope to see more languages, i.e. Vietnamese, etc.

Cons:

Side bar, when we view Protect and want to verify "employees expected" it jumps to Visitors. That has been the most confusing to many Executives , Managers, etc. Dashboard "Employee Registration" tab should only be available for viewing to Global Access Administrators and No one else! Settings is under Visitor tab and Settings should be on it's own tab.

Reasons for choosing Envoy

Envoy Protect! the Health Check, Analytics was exactly what we were looking for during COVID-19.

Peter T.

Verified reviewer

Performing Arts

201-500 employees

Used daily for less than 6 months

Review source

Reviewed December 2020

Envoy Review - The Royal Conservatory

Optimal

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1) It allows us to contact trace 2) Bright colors on mobile phones easy for Security to scan

Cons:

1) The learning curve. As an administrator I have had to fumble through the software, making mistakes, asking our IT people for assistance on how to enter, modify and understand the features 2) Envoy support should have a teaching video that encompasses step by step usage and available features 3) Envoy support should be easily accessible by phone - I had to call / e-mail the sales rep to advise me 4) The Envoy sales rep got transferred to another dept but the new rep (whoever it is) has not yet introduced them self to me. We feel like we've been dropped. 5) Envoy does not allow the addition of extra fields that provide for easy data sorting by department.

Reasons for choosing Envoy

A couple of our IT staff had used it in other businesses. Having someone knowledgeable about the software onsite was deemed essential and has proven useful.

Christine L.

Verified reviewer

Defense & Space

51-200 employees

Used daily for less than 12 months

Review source

Reviewed June 2020

Easy to set up, easy to use.

No more trying to find information in papers/binders. Saves room by archiving on cloud-based records rather than binders. Gives a better/updated impression of our company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very straight forward to set up and user-friendly.

Cons:

Haven't found any yet - been using it for almost a year (less the closed office of the last couple of months due to COVID). But have had nothing but positive feedback from users and even implemented in another office of ours, after they tried it here.

Reasons for choosing Envoy

Had better options and looked to be more clear and user friendly

Clarwin C.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed March 2018

The best visitor registration system we've implemented, adds a 'wow factor' to our visitors/guests.

Wow-factor for our guests/visitors! Ease of processing visitors for our receptionists/security, and instant notifications to the hosts. We are able to digitize and automate our visitor registration workflow. The notifications are great (e.g., thru e-mail, sms, slack). The iPad user interface is user-friendly and customizable. We also get to extract all the data and the built-in dashboard also has some visual analytics for easy reference. The customer support is fast and the staff is friendly to deal with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are able to digitize and automate our visitor registration workflow. The notifications are great (e.g., thru e-mail, sms, slack). The iPad user interface is user-friendly and customizable. We also get to extract all the data and the built-in dashboard also has some visual analytics for easy reference. The customer support is fast and the staff is friendly to deal with.

Cons:

We just have one feature request to have the mobile and email details of the employees be hidden from view of the Receptionist (since our receptionists/security team is outsourced). This is not possible, but they said it may be considered for future developments.

Showing 1 - 10 of 428 Reviews

See All Reviews

Envoy FAQs

What is Envoy software used for?
Envoy software helps organizations manage workplace security and operations. They can customize it to handle visitor registration, integrating it with existing active directories. The platform also automates desk and room booking and package deliveries. Through Envoy, security teams can set up protocols for physical visits and access to WiFi and workplace systems.
What are the benefits of Envoy?
The benefits of Envoy include streamlined visitor management, improved space utilization, secure role-based access, and convenient notifications and alerts. Envoy can connect multiple buildings and locations into one platform, allowing simplified, virtual workspace management. Using the platform’s built-in reporting, teams can better understand building utilization and track visits to specific locations. Envoy can assist with compliance, ensuring visitors review important safety information.
When to use Envoy?
Organizations can use Envoy to streamline the management of visitor experiences and enhance workplace security. The tool is beneficial for companies that want to welcome guests with a simple check-in experience while reducing security risks. It is a good solution for companies that want to simplify schedule coordination, desk usage, and room utilization.
Is Envoy a gateway?
No, Envoy is not a network gateway. Envoy is a platform that can manage building access, screen visitors, and track room usage. While it is not a network gateway, Envoy can include customized security protocols. For example, when a visitor passes screening and is granted building access, they can also have role-based access to the Wi-Fi or specific areas within the building.