Ontraport 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Ontraport

4.2

(89)

Pricing

Starting at $29.00 per month

About Ontraport

Ontraport is a no-code business software that empowers service businesses to systemize and scale. Ontraport manages and automates the entire buying cycle, resulting in faster growth while freeing up business owners and teams to deliver more customer value. Ontraport’s full set of marketing, sales and business operations features include CRM, automation, payments, sales pipeline, web apps, tracking, email and SMS, landing pages, and membership sites. Service providers of all kinds — including consultants and agencies, coaches and advisors, and personal and professional service providers — trust Ontraport to achieve more growth with less work. For more information, visit www.ontraport.com.

Ontraport Screenshots

Ontraport Pricing and Plans

Starting price: $29.00 per month

Free Trial

Free Version

Basic

$29.00

per month

Plan includes:

Unlimited email sending under 20k contacts
Add contacts as you grow
Up to 3 users at $9/month each
Drag-and-drop marketing automation
Two-way SMS marketing
Customizable CRM
Web pages and forms
Detailed web visitor tracking
Add Dynamic CMS for no-code web apps
More!

Plus

$99.00

per month

Plan includes:

Everything in Basic and:
Unlimited email sending under 20k contacts
Add contacts as you grow
Up to 10 users at $19/month each
Membership sites
Advanced CRM with sales pipeline
Task automation
Calendar and Google Calendar sync
Accept payments online
Manage subscriptions and payment plans

Pro

$149.00

per month

Plan includes:

Everything in Plus and:
Unlimited email sending under 20k contacts
Add contacts as you grow
Unlimited users at $49/month each
Facebook Custom Audience integration
1-on-1 email delivery consulting
Affiliate partner programs
Lead source and conversion reporting
Split test pages and automations
Coupon codes and order bumps

Enterprise

$299.00

per month

Plan includes:

Everything in Pro and:
Unlimited email sending under 20k contacts
Add contacts as you grow - up to 5 million
Unlimited users at $69/month each
Private IP and infrastructure available
Unlimited custom fields
Enterprise-grade security and scalability
Field-level permissions
Increased API limits available
Quarterly account reviews

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Ontraport Features

Popular features found in Email Marketing
A/B Testing
Autoresponders
Campaign Analytics
Campaign Scheduling
CAN-SPAM Compliance
Contact Management
Customer Segmentation
Email Tracking
Event Triggered Actions
Subscriber Management
WYSIWYG Editor
More features of Ontraport
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Application Management
Appointment Management
Appointment Scheduling
Attendance Management
Attendance Tracking
Batch Processing
Business Card/Badge Scanning
Calendar Management
Calendar/Reminder System
Calendar Sync
Campaign Management
Campaign Segmentation
Click Tracking
Client Portal
Commenting/Notes
Committee Management
Communication Management
Confirmations/Reminders
Contact Database
Content Library
Content Publishing Options
Conversion Tracking
Credit Card Processing
CRM
Customer Database
Customer History
Customer Surveys
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Security
Document Storage
Donation Tracking
Drag & Drop
Drip Campaigns
Dues Management
Dynamic Content
Electronic Payments
Email Campaign Management
Email Management
Email Marketing
Email Reminders
Email Sequences
Email Templates
Engagement Tracking
Enrollments/Onboarding
Event Calendar
Event Management
Event Scheduling
Forecasting
For Insurance Industry
For iPad Devices
Forms Management
For Nonprofits
For Sales Teams/Organizations
For Small Businesses
For Startups
Full Text Search
Fundraising Management
GDPR Compliance
Generative AI
Goal Setting/Tracking
HTML Editor
Image Library
Interaction Tracking
Invoice Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Lead Scoring
Lead Segmentation
Lead Verification/Validation
List Management
Live Chat
Marketing Automation
Member Communication
Member Database
Member Portal
Membership Management
Membership Renewals
Membership Signup
Member Types
Mobile Access
Mobile App
Mobile Optimization
Multi-Campaign
Multi-Channel Marketing
Newsletter Management
Online Booking
Opportunity Management
Payment Processing
Performance Metrics
Personalization
Pipeline Management
Process/Workflow Automation
Quotes/Estimates
Real-Time Analytics
Real-Time Data
Recurring/Subscription Billing
Referral Tracking
Registration Management
Reminders
Reporting/Analytics
Reporting & Statistics
ROI Tracking
Role-Based Permissions
Sales Pipeline Management
Sales Reports
Scheduling
Search/Filter
Segmentation
Self Service Portal
SMS Messaging
Social Media Integration
Source Tracking
Surveys & Feedback
Tagging
Task Management
Task Scheduling
Template Management
Territory Management
Text Editing
Third-Party Integrations
Transfers/Routing
Volunteer Management
Web Forms
Website Integration
Website Management
Workflow Management

Ontraport Integrations

Calendly

Docusign

Jotform

Zapier

OptimizePress

Operations Hub

See all 37 integrations

Ontraport User Reviews

Overall Rating

4.2

Ratings Breakdown

54%

25%

13%

Secondary Ratings

Ease of Use

3.8

Value for money

3.8

Customer support

4.3

Functionality

4.2

Steven L.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2020

Great CRM/Marketing Automation Software, but with a few issues

I've used Ontraport for more than an year and I really like it (despite my concerns). It's the first window I see in the morning. Aside from basic contact management, the marketing automation component is first rate. Good task management too.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nice user interface and overall capabilities. Good task management abilities along with contact management services. The support is simply best in class and the Facebook support group is stellar.

Cons:

It's slow compared to other similar systems I've used. You also have to "click your mouse button" way more times than similar services to actually do things inside the system. For example, it may take 6 or 7 mouse clicks to create a basic task whereas past services I've used required only 2 or 3. This is extremely frustrating in terms of productivity. Overall the pros outweigh the cons - but I sure wish they'd address the cons.

Reasons for choosing Ontraport

Good price point and the customer service. The Facebook group is amazing.

Reasons for switching to Ontraport

InfusionSoft was just too confusing.

Vendor Response

Thanks for your review, Steven! We're continually working on the interface to simplify the workflow without sacrificing functionality. Here's one improvement we just recently released: We know Tasks were just one example but we've recently added "Quick Tasks" that can be created with three clicks in regular Contacts view: simply select the contact, click on Tasks, and click the Quick Task tab to create the task. Then, in our Contact Quick View interface, adding a Quick Task is just one click. We're working on lots of other projects to simplify processes and speed up the application interface keep the feedback coming!

Replied March 2020

Aaron Z.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

Lots of client management tools comes with a high price.

It is a good software and platform for client management. I found other options that were more affordable that met my smaller business needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The email management and sales recording data are very helpful and critical to my business. There were a lot of tools that I did not utilize and needed for a business my size.

Cons:

There are a lot of features, which you pay for, regardless of whether you use them. For simple email management, there are other options. For full-scale client management, Ontraport may be a good fit.

Reasons for choosing Ontraport

I first choose ontraport due to the recommendation from my software team. Over the years, I realized I was paying for options that I was not using. After using ontraport for three years I switched to Mailchimp which had better pricing and options for a business my size.

Vendor Response

Sad to see you go, Aaron. We'll be here if/when you need more features out of your business software. ��

Replied February 2023

Matt J.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2020

Daily user since 2014

Like most businesses, we use Ontraport for general email marketing but we also use it track leads and automate follow up of hot leads - this has vastly improved our sales focus, conversion rates, and sales value

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Ease of use, a great tool for all my marketing and automation. You have to try it to really understand 2. Support, many of whom I now know on first name basis - Ontraport attracts top notch people to be part of their team and they bend over backwards to help, especially if mistakes are made... I find them extremely proactive. 3 Come for the software, stay for the people. Not only are the staff extremely good at what they do but so are the leaders. Every dept head I've spoken with has been extraordinary and a credit to [SENSITIVE CONTENT HIDDEN] who himself is all over the wider community. All of this plus the Facebook Community which is amazing, no question too dumb or too complex, everyone within the wider community is very helpful.

Cons:

The knowledge base could probably do with more detail but I can normally get the answer I need from the community with is very strong and healthy

Reasons for choosing Ontraport

Ridiculous pricing model and a sales approach that wasn't great

Reasons for switching to Ontraport

Ontraport had all the functions I was looking for at a reasonable price point - without an unreasonable 'onboarding fee' too I might add

Vendor Response

Thanks for the kind words, Matt! We're happy to have you as a part of the Ontraport family. We're constantly making updates and additions to our Support Center, so please let us know if you have any specific feedback or suggestions for information to add!

Replied March 2020

Joane DanElle D.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2022

It was good at the time!

Overall, it is a great product! But the support that we were promised was lacking. It was as if they got the sale and forgot about us, which is why we moved to Keap.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their sales page designs were outstanding and very easy to create and set up! In my very first funnel that I set up, we were able to generate thousands of dollars in sales within just a few days!

Cons:

I didn't like their CRM (at the time). It was really difficult for me to use and I found it clunky and messy which cost me a lot of time with deleting and re-adding etc.

Reasons for choosing Ontraport

It seemed to have all the features we wanted for a great price!

Reasons for switching to Ontraport

We were looking at minimizing expenses and wanted an all-in-one solution to save time and money.

Vendor Response

We're happy to hear you had success with our page builders. As for our support, we often hear quite the opposite sentiment so I'm not sure what happened in your case but we do want to apologize that you didn't feel it met your expectations. Thanks for your feedback, Joane.

Replied February 2023

Andra V.

Verified reviewer

Marketing and Advertising

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed March 2021

Great for a marketing CRM

We used it to manage our email marketing campaigns and follow up with B2B leads.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ontraport is super customizable and intuitive to use. We use the email marketing tool and manage our leads through the sales pipeline. I love the automation component of Ontraport also.

Cons:

I wish there was a way that Deals could be auto-created because at the moment we are using the "Contacts" section as this is the only way leads can be auto added via the Zapier integration.

Reasons for switching to Ontraport

Keap did not have the robust features that Ontraport has.

Vendor Response

Hello Andra! We're so happy to hear Ontraport's robust features have been helpful for your business. There actually is a way to automatically create Deals using webhooks. In this video around ~58:00 Landon talks about about many-to-many relationships, specifically Deals. https://www.youtube.com/watch?v=Uijq4_tafIg&t=3480s I hope this video helps, but if you still need more assistance, feel free to reach out to Support or post in the Ontraport User Community in Facebook. :) And thanks for the review!

Replied April 2021

Jonny A.

Verified reviewer

Entertainment

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2020

Horrible deliverability. Worse customer service

We believed we joined with an “enterprise” level package. During our initial 2.5 hours on the phone We were told our account had been set up like this. However, as we looked back through the first few weeks of use, we found there were additional charges nearly weekly. When we asked what these were and why they told us we were over our sending limit. After a great deal more time with support explaining the situation and these charges should not be happening, they openly admitted they would not reverse them and we would, yet again, have to go through the process we had already gone through to upgrade to “enterprise” Combining their inability to address these concerns and near complete lack of ability to get mail sent, we moved on. That single decision (moved to aweber) more than doubled our open rates & cut our billing by more than 70%.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pros are that it seems that initially they were willing to help us integrate.

Cons:

After moving our subscribers to another service we saw a near instant jump in opens. From 9% with Ontraport to 23.5% with the new service.

Reasons for choosing Ontraport

During the sales process they were quite sure they could meet our needs and by taking the more expensive plan we would be taken care of at a higher level.

Pedro L.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed March 2024

Definitely a must keep

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Their support is something out of this world! Congrats on that because along with a good developed all-in-one solution, they can answer fast and reliably

Cons:

I don't see anything I could suggest then right now to be honest

Annette P.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2022

Simply The Best!

Ontraport is heads and shoulders above the competition for an all-in-one automation tool. Yeah, I know, I sound like their marketing, but it's true. I get super cranky when tech takes up unnecissary time because it just sucks 🤪👈, AND with Ontraport, it just works and it's intuitive to USE 🎉. It's also, unlimited in nature, with their open API you really truly can scale and do anything with this platform. I've personally used them all, infusionsoft, kajabi, active campaign, clickfunnels... They say they are great 'all-in-one' solutions and they really just don't compare once you become a heavy user of these platforms. Get the right tech, get Ontraport.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Incredible customer support, along with the platforms features and unlimited capabilities really sets this software heads and shoulders above the rest. Everything really can be consolidated into this one platform, saving you time and headaches with deploying your business with a automated platform.

Cons:

In the past, when new features were released, they could be a bit buggy from my experience for the first couple of months. However, their latest "CMS" release (which is a feature that allows you to build SAAS apps right in their platform!) came out without any significant issues, and the feature release they did before that one (mobile app) also seemed to be flawless.

Reasons for choosing Ontraport

I did try out the majority of the software alternatives for months before settling on Ontraport. When I started using all of the competitors platforms heavily, it became really evident how much better Ontraport was as a product. It's hard to tell that on the surface with everyone's marketing all saying they are the best all-in-one, Ontraport really does set the bar and is so easy to use. Their customer service is also unparalleled from my experience.

Vendor Response

Thanks for this raving review, Annette! We appreciate you sticking it out with us all these years and we're so happy to hear you've been satisfied with the most recent app updates. Thanks again for the five stats!

Replied May 2022

Andres V.

Verified reviewer

E-Learning

2-10 employees

Used daily for more than 2 years

Reviewed May 2021

Great software but you have to be an advanced user to use it properly

I've been using ontraport for more than 6 years and it's a great tool, but you have to be an advanced user to use it properly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very complete for marketing automations and advanced marketing campaigns that include lead generation and sales (including one click upsells), however, it's for advanced users.

Cons:

The user interface needs work, specifically metrics and reports. It's too complex and need many filters to get what you want.

Reasons for switching to Ontraport

Needed better marketing campaigns.

Vendor Response

Thanks for your feedback, Andres. We understand that there is a learning curve with the app (as there is for most technology) which is why we've launched Ontraport University. OPU offers 150+ video lessons on all things Ontraport and is free to all our users. Check it out here: https://ontraport.com/university

Replied May 2022

Mitch B.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed November 2017

Ontraport is so powerful and flexible - almost to the point of overwhelm

The biggest benefit is that it allows us to intelligently segment our customers and have a true CRM where we can see what happened when and troubleshoot errors.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can just do so much with this software. It's amazing to have the ability to use such a powerful tool where we can design helpful systems for all aspects of our business without ever having to pay or consult a developer. The new updates they have made to the software have been amazing, and I love how there is always a helpful support person just one click away if you ever get stuck.

Cons:

Because the software can do so much and is so flexible, it can be a bit overwhelming and at times confusing because you end up doing things in a non-standard way which can lead to a messy account.

Vendor Response

Hi Mitch! There are so many possibilities within ONTRAPORT. A best practice is to think through each process and what reporting you would like before building. You can always share your build with the ONTRAPORT Facebook User Community to get feedback before launching. Our experts and power users usually do this to see if there are other ways to build more efficiently.

Replied June 2018

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