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Ontraport

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Ontraport 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Ontraport
Ontraport
4.2
(89)

Pricing

Starting at $29.00 per month

About Ontraport

Ontraport is a no-code business software that empowers service businesses to systemize and scale. Ontraport manages and automates the entire buying cycle, resulting in faster growth while freeing up business owners and teams to deliver more customer value. Ontraport’s full set of marketing, sales and business operations features include CRM, automation, payments, sales pipeline, web apps, tracking, email and SMS, landing pages, and membership sites. Service providers of all kinds — including consultants and agencies, coaches and advisors, and personal and professional service providers — trust Ontraport to achieve more growth with less work. For more information, visit www.ontraport.com.

Ontraport Screenshots

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Ontraport Pricing and Plans

Starting price: $29.00 per month
Free Trial
Free Version

Basic

$29.00

per month

Plan includes:

  • Unlimited email sending under 20k contacts
  • Add contacts as you grow
  • Up to 3 users at $9/month each
  • Drag-and-drop marketing automation
  • Two-way SMS marketing
  • Customizable CRM
  • Web pages and forms
  • Detailed web visitor tracking
  • Add Dynamic CMS for no-code web apps
  • More!

Plus

$99.00

per month

Plan includes:

  • Everything in Basic and:
  • Unlimited email sending under 20k contacts
  • Add contacts as you grow
  • Up to 10 users at $19/month each
  • Membership sites
  • Advanced CRM with sales pipeline
  • Task automation
  • Calendar and Google Calendar sync
  • Accept payments online
  • Manage subscriptions and payment plans
Read More

Pro

$149.00

per month

Plan includes:

  • Everything in Plus and:
  • Unlimited email sending under 20k contacts
  • Add contacts as you grow
  • Unlimited users at $49/month each
  • Facebook Custom Audience integration
  • 1-on-1 email delivery consulting
  • Affiliate partner programs
  • Lead source and conversion reporting
  • Split test pages and automations
  • Coupon codes and order bumps
Read More

Enterprise

$299.00

per month

Plan includes:

  • Everything in Pro and:
  • Unlimited email sending under 20k contacts
  • Add contacts as you grow - up to 5 million
  • Unlimited users at $69/month each
  • Private IP and infrastructure available
  • Unlimited custom fields
  • Enterprise-grade security and scalability
  • Field-level permissions
  • Increased API limits available
  • Quarterly account reviews
Read More
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Ontraport Features

  • Popular features found in Email Marketing
    A/B Testing
    Autoresponders
    Campaign Analytics
    Campaign Scheduling
    CAN-SPAM Compliance
    Contact Management
    Customer Segmentation
    Email Tracking
    Event Triggered Actions
    Subscriber Management
    WYSIWYG Editor
  • More features of Ontraport
    Access Controls/Permissions
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    API
    Application Management
    Appointment Management
    Appointment Scheduling
    Attendance Management
    Attendance Tracking
    Batch Processing
    Business Card/Badge Scanning
    Calendar Management
    Calendar/Reminder System
    Calendar Sync
    Campaign Management
    Campaign Segmentation
    Click Tracking
    Client Portal
    Commenting/Notes
    Committee Management
    Communication Management
    Confirmations/Reminders
    Contact Database
    Content Library
    Content Publishing Options
    Conversion Tracking
    Credit Card Processing
    CRM
    Customer Database
    Customer History
    Customer Surveys
    Customizable Branding
    Customizable CTAs
    Customizable Fields
    Customizable Forms
    Customizable Reports
    Customizable Templates
    Data Import/Export
    Data Security
    Document Storage
    Donation Tracking
    Drag & Drop
    Drip Campaigns
    Dues Management
    Dynamic Content
    Electronic Payments
    Email Campaign Management
    Email Management
    Email Marketing
    Email Reminders
    Email Sequences
    Email Templates
    Engagement Tracking
    Enrollments/Onboarding
    Event Calendar
    Event Management
    Event Scheduling
    Forecasting
    For Insurance Industry
    For iPad Devices
    Forms Management
    For Nonprofits
    For Sales Teams/Organizations
    For Small Businesses
    For Startups
    Full Text Search
    Fundraising Management
    GDPR Compliance
    Generative AI
    Goal Setting/Tracking
    HTML Editor
    Image Library
    Interaction Tracking
    Invoice Management
    Landing Pages/Web Forms
    Lead Capture
    Lead Distribution
    Lead Generation
    Lead Management
    Lead Nurturing
    Lead Qualification
    Lead Scoring
    Lead Segmentation
    Lead Verification/Validation
    List Management
    Live Chat
    Marketing Automation
    Member Communication
    Member Database
    Member Portal
    Membership Management
    Membership Renewals
    Membership Signup
    Member Types
    Mobile Access
    Mobile App
    Mobile Optimization
    Multi-Campaign
    Multi-Channel Marketing
    Newsletter Management
    Online Booking
    Opportunity Management
    Payment Processing
    Performance Metrics
    Personalization
    Pipeline Management
    Process/Workflow Automation
    Quotes/Estimates
    Real-Time Analytics
    Real-Time Data
    Recurring/Subscription Billing
    Referral Tracking
    Registration Management
    Reminders
    Reporting/Analytics
    Reporting & Statistics
    ROI Tracking
    Role-Based Permissions
    Sales Pipeline Management
    Sales Reports
    Scheduling
    Search/Filter
    Segmentation
    Self Service Portal
    SMS Messaging
    Social Media Integration
    Source Tracking
    Surveys & Feedback
    Tagging
    Task Management
    Task Scheduling
    Template Management
    Territory Management
    Text Editing
    Third-Party Integrations
    Transfers/Routing
    Volunteer Management
    Web Forms
    Website Integration
    Website Management
    Workflow Management

Ontraport Integrations

Calendly
Calendly
Docusign
Docusign
Jotform
Jotform
Zapier
Zapier
OptimizePress
OptimizePress
Operations Hub
Operations Hub

See all 37 integrations

Ontraport User Reviews

Overall Rating

4.2

Ratings Breakdown

5

54%

4

25%

3

13%

2

4%

1

3%

Secondary Ratings

Ease of Use

3.8

Value for money

3.8

Customer support

4.3

Functionality

4.2

Pedro's profile

Pedro L.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed March 2024

Definitely a must keep

5

Ratings Breakdown

5
Ease of use
5
Customer support
5
Functionality
icon
Pros:
Their support is something out of this world! Congrats on that because along with a good developed all-in-one solution, they can answer fast and reliably
Cons:
I don't see anything I could suggest then right now to be honest

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Francois Pascal's profile

Francois Pascal N.

Verified reviewer

Internet

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2023

It's an exceptional tool for developing marketing strategies.

5

Ratings Breakdown

5
Ease of use
3
Value for money
5
Customer support
4
Functionality
icon
Pros:
This tool allows me to automate, connect and optimize my marketing via social media marketing, e-mail advertising, A/B testing, visitor tracking for better conversion and analytics.
Cons:
Apart from its relatively high cost, I haven't encountered any major problems with this tool.

Vendor Response

Thanks for this, Francois! We appreciate the positive feedback!

Replied November 2023

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VR

Verified
Reviewer

Alternative Medicine

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed December 2019

I Tried It for 6 Months This Is What I Found:

3

I had a few really hard sales people; just not very nice. After my first (kind-of) set up call, I just stopped doing it because I was told everything I had been doing (for the last 10 years) was old, wrong, and shoddy. I was informed the only way to fix it was with Ontraport. In 20+ years of business, that one on-boarding call ranks one of my worst experiences. Just because of that, I can't recommend Ontraport to anyone that I know. I'd never want my business or my name associated with a company that talks to people the way that I had been talked to. What I've come away with: Ontraport has the best customer service (amazing people and policies, just fabulous!) but they don't pay their affiliates and they use mean, fear-based high pressure sales to get you to upgrade or to keep you from cancelling.

Ratings Breakdown

2
Ease of use
2
Value for money
5
Customer support
4
Functionality
icon
Pros:
The landing pages are fabulous! You can add a sales forms and up-sale sections. If you understand sales funnels, you may really like it. They have great customer service and there's always a way to talk to someone. You can chat with someone, schedule mini-screen share sessions and schedule longer training calls. All of my customer service interactions were fabulous.
Cons:
There was a lacking in the template area, for me. It was not a simple as it would seem- my stuff kept crashing; I don't recommend larger images, files, or .gifs. They don't support .html, so if you have things you want to embed, it's a chore and there isn't any technical support. It's a lot of work for one person. This would be better for a mid-size or larger company. I wouldn't recommend it for any sole proprietors, independents or contractors. Beware of the affiliate program, just keep a watch on it: I signed up under a friend of mine. They never got the affiliate pay out. They should have been paid for 6 months. When I complained, they put in a ticket and he was only paid for 4 months. Plus, they hold any commissions for 90 days. If your sign up doesn't stay for over 90 days, you don't get paid at all.

Reasons for choosing Ontraport

Ontraport was the first software/company of this type that I've tried. I cancelled my subscription the day before my 7th month (paid) was renewed. I had gotten a free trial to start; two different accounts, very confusing. I ended up trying them for 7 months total; 6 months paid. It makes a difference. You can't try everything during your free trial. It's a bit of a waste.

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Melissa's profile

Melissa P.

Verified reviewer

E-Learning

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2019

Phenomenal software and customer support

5

This company and its software is incredible. I've worked with many softwares in the past and never run into customer service like this.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
We are on our way to taking over the world using this software. It has opened up so many doors for us. Originally, we were looking for a software to create a "drip" email marketing campaign. After talking to ONTRAPORT customer service about all the features, we ended up completely migrating our CRM from another software. We even use it to create customized landing pages for our clients. We've done way more than we ever intended to do with ONTRAPORT. The customer service, training, and knowledge base are out of this world.
Cons:
The only thing I find somewhat frustrating is the inability to do certain things. For example, when I'm creating a new email, I have certain limitations for what I can do to the text in an email or the formatting. There's usually a somewhat comparable workaround, and they add new features regularly, but it is a little annoying when you have a vision you can't completely bring to life immediately.

Vendor Response

Hi Melissa! Thanks for the raving review. We're so happy that our software and support team have helped you do more than you had imagined. That's what we like to hear.

Replied February 2019

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Abel's profile

Abel U.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed November 2020

Ontraport Helps In My Business Growth

5

Ontraport is a "DO IT YOURSELF" platform that delivers essential and effective business features, like marketing automation, a powerful CRM system, outstanding email delivery, etc. It is my best email marketing campaign platform.

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
5
Functionality
icon
Pros:
Ontraport Sales and its automation documents to clients are amazing. They have an effective customer support system and are always there to render any possible assistance whenever I experience any issue.
Cons:
They don't have flexible mobile App features, to have the best experience with Ontraport, I recommend using their desktop version. It will be super cool if you could improve your email tracking for each individual user.

Vendor Response

Hello Abel. We appreciate your feedback as we always look to our customer reviews to see how we can best improve our platform. Mobile app is still in the works so stay tuned and thanks for the positive review. :)

Replied December 2020

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Karen's profile

Karen R.

Verified reviewer

Management Consulting

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed January 2019

Not recommended

3

Ratings Breakdown

1
Ease of use
2
Value for money
5
Customer support
3
Functionality
icon
Pros:
The customer support is really good. Very responsive and goes the extra mile.
Cons:
Very large learning curve. Many of the terms used are not the same as other similar programs. If you are a solo entrepreneur and want to do something as simple as send an email, you would have to learn the system. If you have a support team, they will have to become expert to use it effectively.

Vendor Response

Hi Karen. We understand that using unfamiliar software comes with a certain level of learning curve, that's why our support team is always ready to answer any questions you may have. If you haven't already, you should schedule a screenshare appointment with support using the app. The agent will be able to see exactly what is happening so they can adequately guide you. Shortly after the end of screenshare session, a video recording of the session is provided for download so you can refer to it later. This will help you learn as you go. You can also use the "?" in your account to view videos, usecases and step by step instructions.

Replied February 2019

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Steven's profile

Steven D.

Verified reviewer

Environmental Services

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed December 2019

Complicated + Expensive....Better Options In My Experience

3

Frustrating and expensive would be the best way to sum it up. ActiveCampaign feels like a better option that costs less....if you're going to go with an expensive option with all the features + potential power, might as well go with InfusionSoft If you're going to use an InfusionSoft or an Ontraport....you better be (or have someone on team) with some technical chops + patience for troubleshooting.

Ratings Breakdown

2
Ease of use
2
Value for money
3
Customer support
4
Functionality
icon
Pros:
It is essentially a 'full stack' tool in that you can create your marketing web pages and forms in Ontraport that then connect directly to your CRM, email, marketing automation, etc tools It has the potential to be powerful and allow what would normally take multiple tools to be housed all in one.
Cons:
It was complicated to use. It was honestly easier to manage multiple different tools and tie them together via Zapier or API or other integrations. Had multiple frustrating issues working with the Ontraport tool to the point where we ended up switching away.

Read More

Marian V's profile

Marian V E.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Best all in one automation platform

5

very powerful automation platform, way above many more on the market

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
very complex powerful sales funnel platform email automation at the highest level
Cons:
landing page builder is very old school not being able to add css into emails

Vendor Response

Thank for the five star review, Marian! We hear you about the old landing page builder. The new Ontraport Pages editor was recently release and has tons of new sleek features and capabilities. Enjoy!

Replied February 2019

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Ashlee's profile

Ashlee B.

Verified reviewer

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2018

A clunky system that was just average as a shopping cart

3

Ratings Breakdown

2
Ease of use
3
Value for money
3
Customer support
2
Functionality
icon
Pros:
I liked the notes option, so I could track updates on customers made to accounts by other members of the team. This gave Ontraport a few CRM functionalities.
Cons:
We had a lot of trouble with this as a shopping cart. It was unreliable at best and I found it difficult to find the data I needed in a straightforward way. We have since switched to HubSpot for campaigns and UltraCart for our shopping cart, and find the integration there to be simpler and more reliable than Ontraport alone.

Vendor Response

Hi Ashlee! Sorry to hear about your experience. Sounds like you have found out that we are not a shopping cart and we aren't the best fit for your needs. Happy to hear you have found the right solution.

Replied June 2018

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Julian's profile

Julian V.

Verified reviewer

Computer Software

Self-Employed

Used daily for less than 2 years

Review source

Reviewed September 2020

Ontraport is awesome!

5

Super happy almost 2 years using it and I'm so so happy

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It's super powerful and has a lot of extensions via Zapier. The live chat contact support is AWESOME!
Cons:
To be honest. nothing. After trying mailchimp and mailerlite, Ontraport is way better!

Vendor Response

Hi Julian! Glad to hear you've had such a positive experience with the app and our support team. Thanks for taking the time to leave us your feedback. :)

Replied December 2020

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Showing 1 - 10 of 89 Reviews

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