Amazon Pinpoint 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Amazon Pinpoint

4.5

(22)

Pricing

Pricing available upon request

About Amazon Pinpoint

Amazon Pinpoint is a cloud-based marketing communication solution that enables organizations to connect with clients through personalized marketing campaigns. The platform enables businesses to send bulk messages for external and internal marketing via a unified portal.

Amazon Pinpoint lets enterprises engage with the target audience via various modes including SMS, voice and emails. Additionally, marketers can build and manage custom marketing campaigns to send newsletters/offers, promote services and products and share other interactive content.

Amazon Pinpoint lets teams send communication for purchase confirmations, shipping status and other events.

Amazon Pinpoint Screenshots

Amazon Pinpoint Pricing and Plans

Starting price: $1.00

Free Trial

Free Version

Basic

$1.00

per feature

No plan information available

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Amazon Pinpoint Features

Popular features found in Mobile Analytics
Behavior Tracking
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Reporting/Analytics
Session Recording
More features of Amazon Pinpoint
Campaign Management
Engagement Tracking
Retention Tracking
Revenue Tracking

Amazon Pinpoint User Reviews

Overall Rating

4.5

Ratings Breakdown

64%

23%

Secondary Ratings

Ease of Use

4.4

Value for money

4.5

Customer support

4.3

Functionality

4.4

Justin L.

Verified reviewer

Retail

Self-Employed

Used daily for less than 12 months

Review source

Reviewed July 2020

Analytics to the rescue!

Overall, my experience with Amazon Mobile Analytics has been great. I have so much from the software and will continue using it to grow my business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Amazon Mobile Analytics has really saved my small business and allowed me to increase profits through utilizing specific and targeted business practices.

Cons:

This software provides an abundance of data, which is awesome, but can be overwhelming to new users.

Verified

Reviewer

Used weekly for less than 12 months

Review source

Reviewed May 2018

One of the greatest options to gain Insight on customers app usage

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the AWS products in general but this is a great feature that Amazon offers. I use my Kindle I use Audible I shop on Amazon for many things from A to Z, watch movies, watch Amazon TV shows on my phone and with Amazon's amazing convenience I subscribe to many apps from their services. This feature allows Amazon to see the usage and the trends of the customer that uploads their Amazon apps onto their phone. It's really cool.

Cons:

The only thing I could say regarding the con is that as also a customer I receuve complaints that these results from the aws feature cause many more ads and promotional offers to pop up on the top of their searches. I too experience it on my phone.Other than that everything is really good.

Verified

Reviewer

Media Production

51-200 employees

Used daily for less than 6 months

Review source

Reviewed July 2021

A good marketing experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is one of the great marketing tools which helped us to reach potential customers and increase our overall performance in terms of sales.

Cons:

It has a bit of slow customer service and creates a bit of issue while working with the platform

Verified

Reviewer

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2018

Powerful, cheap, easy to use, a little complicated

Ratings Breakdown

Ease of use

Functionality

Pros:

Another very cheap bit of software from Amazon, really impressive. There are tonnes of features going to all sorts of detail, and it's easy to use once you've got the hang of it.

Cons:

Whilst it's easy to use once you've got the hang of the control panel it does take a while to get used to. It could be visually a little more pleasing too.

Thiago S.

Verified reviewer

Banking

10000+ employees

Used daily for more than 2 years

Review source

Reviewed June 2019

Another great AWS platform tool for BI

Yet another great AWS platform tool. An uncomplicated software that allows our company to understand the use of the applications launched internally, to understand the needs and the measures to be taken to better target the strategy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In general, the use of the tool is uncomplicated from start to finish.

Cons:

The collaborative platform can be improved.

Jose P.

Verified reviewer

Consumer Goods

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2020

Jose preciado review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This product is really easy to use because I could just click the link in app just like that I highly recommend this app

Cons:

When I first joined this stop it was very slow and I was really upset with it in the later days on a star getting better and faster

Verified

Reviewer

Research

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2021

Amazon pinpoint by Austin

Amazon pinpoint overall is a app that I use every single day of my life this is the Amazon must haves

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The pros of Amazon pinpoint you will find yourself pinpointing what you need on this app and the best thing about this is you will find yourself using it everyday and the reason why you should use it as if your Amazon shopper that's why or employee.

Cons:

Cons of Amazon pinpoint there is none there's nothing bad about this app

Michelle B.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 12 months

Review source

Reviewed August 2021

Amazon Pinpoint

My experience was amazing. We send out bulk messages to over 1,000 clients that need to go out quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is very easy to use, it is customizable and helps when you have a lot of customers to contact at one time.

Cons:

There could be more choices in the basic templates when sending out messages.

Act. Edgar Y.

Verified reviewer

Financial Services

201-500 employees

Used daily for free trial

Review source

Reviewed August 2021

Amazon Pinpoint

In general it was good but I feel that it needs to help the business to be able to absorb all its capacity

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a tool that makes it easy for you to connect with your customers online, so you focus directly on what the customer needs

Cons:

It is not so common, so it lacks a maturation time to be 100% functional

Jon M.

Verified reviewer

Alternative Medicine

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed July 2020

Everything you ever needed.

No matter what if you are not satisfied with your purchase Amazon will refund you as long as the conditions are legit!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There is almost nothing you can't find on Amazon!

Cons:

Sometimes a third party seller ships you defective merchandise.

Showing 1 - 10 of 22 Reviews

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Amazon Pinpoint 2026: Benefits, Features & Pricing

Overview

About Amazon Pinpoint

Amazon Pinpoint Screenshots

Amazon Pinpoint Pricing and Plans

Amazon Pinpoint Features

Amazon Pinpoint User Reviews

Amazon Pinpoint Popular Comparisons

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