UXCam 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

UXCam

4.7

(23)

Pricing

Pricing available upon request

About UXCam

UXCam is a product analytics platform with integrated AI analyst, for mobile apps and websites. We serve companies in 50+ countries and process 100B+ data points every month.

UXCam Screenshots

UXCam Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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UXCam Features

Popular features found in User Experience (UX)
For Websites
Prototype Creation
Reporting/Analytics
Usability Testing
More features of UXCam
A/B Testing
Activity Dashboard
AI Copilot
Alerts/Escalation
Alerts/Notifications
API
Behavior Tracking
Cohort Analysis
Commenting/Notes
Conversion Tracking
Customer Experience Management
Customer Journey Mapping
Customer Segmentation
Customizable Templates
Data Import/Export
Data Visualization
Drag & Drop
Engagement Tracking
For Mobile
Funnel Analysis
Generative AI
Heatmaps
In-App Events Tracking
Interactive Reports
Issue Management
Issue Tracking
Location Tracking
Machine Learning
Monitoring
Performance Metrics
Predictive Analytics
Product Data Management
Push Notifications
Real-Time Data
Retention Tracking
Revenue Tracking
Screen Activity Recording
Search/Filter
Session Recording
Single Sign On
Third-Party Integrations
Trend Analysis
Usage Tracking/Analytics
User Journeys
User Management
User Research Analysis
Visitor Tracking
Visual Analytics

UXCam Integrations

Mixpanel

Amplitude

Google Analytics 360

Adobe Analytics

Intercom

Segment

UXCam User Reviews

Overall Rating

4.7

Ratings Breakdown

70%

26%

Secondary Ratings

Ease of Use

4.8

Value for money

4.6

Customer support

5.0

Functionality

4.6

Bernardo V.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed April 2020

Best software ever

Good experience I wouldn't say that's there strongest point but since I've used it I dropped GA or Mixpanel

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That it shows me exactly what went wrong instead of having to figure it out with data points

Cons:

That very very seldomly I can't access the video even though the user session shows it has benn uploaded.

Reasons for switching to UXCam

Because we can pinpoint exactly what went wrong and still maintain users privacy

Janaki Ram G.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2019

Great way to "see" user behavior

We develop mobile apps that help consumers when there are many choices to be made on a regular interval. For example prepaid mobile plans in India. Using UXCam, we observe users behavior within our apps. It is very helpful to understand what features are confusing them most and what users "expect" from a certain screen. By using sessions tagged with crashes, we could see user behavior before certain crashes and fix them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Just having the ability to "see" what the user is doing is great. Heatmaps are a very useful feature too. With them we could discover if a lot of users are clicking on the wrong places. Automatic tagging of activities in the playback is helpful too. We can shift to whichever activity is more important for us. If a user has multiple sessions, we can watch all of them together to understand the behavior as a single flow.

Cons:

Clicks are not preserved when we download videos and share.

Reasons for switching to UXCam

App Annie provided very few sessions in the trial

Anya S.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2020

Indispensable

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

UxCam provides instant insight into customer behavior in the app. With the help of this tool, we were able to identify numerous bugs and points of user confusion. Our users are older adults who often engage with technology in unpredictable ways which they have difficulty articulating. This "big-brother spying eye" allows us to see what users are actually doing vs what they say they are doing, augmenting user testing and high-level analytics. Absolutely indispensable.

Cons:

The most interesting longer sessions often don't get recorded, or get delayed. That's very unfortunate.

Miles H.

Verified reviewer

Business Supplies and Equipment

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

Mobile users data we actually use.

UXCam helped us caught a very annoying onboarding bug that my team wasn’t able to display in test environment. It fixed it and halved our support tickets.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like the event tracking, it’s super detailed and doesn’t require really heavy set up. By reviewing heatmaps and gestures, we can determine how users navigate the app.

Cons:

The price tag increases with your user base, and it can be slow to load new sessions. But overall, it's good enough.

Warren S.

Verified reviewer

Consumer Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed June 2020

Finding the User Journey with outstanding support

Our company is creating a new way of generating a user interfaces from sentences. So, understanding the user journey through an interface is a crucial aspect of our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

UXCam had me at the Sankey diagram: a concise picture of how users flow through an interface. Nothing compares to the the real-time feel playing back user sessions, seeing gestures while looking at our logged events scrolling through the timeline. In one case we found a bug in our code where a hidden view was blocking user gestures on another view. For that bug alone, UXCam paid back our year's subscription. The manual setup for Carthage was pretty easy. Support for tracking down issues was fast and personal to the point of suggesting which line of our example code to fix.

Cons:

We did experience a performance hit when we requested high resolution screen recording. But, toggling to low resolution on the dashboard immediately fixed the problem -- no update needed! Would be nice to have a bit more control in setting up milestone events (such as Touch, Talk, Type) and which view controllers to ignore for the a more concise Sankey diagram.

Reasons for choosing UXCam

The only user journey analytics of its kind.

Teresa M.

Verified reviewer

Computer Software

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed January 2019

Best tool for understanding mobile User Behavior

UXCam has helped our team to understand how users uses our app, figure out where they are struggling and pinpointing issues in conversion. Our whole product team uses it and every other Friday we love connecting UXCam on a TV and watching how users use our product. Additionally, the development team has also saved significant time figuring out crash issues by looking at session recording.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mobile Session Replay Full Screen Auto Replay Crash recording Heatmaps

Cons:

Does not provide detailed event analytics .

Tri N.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 6 months

Review source

Reviewed June 2019

UXCam - Good soultion for understanding user behavior on mobile

- With UXCam we can learn what user behave with out app. Therefore we can know about their pain point to improve the product quality better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Easy to set up and use - Good performance for app - Good report analysis. - Price is acceptable

Cons:

- With free account, limit of video to see is 5000. If you reach it, you can not see the other. When you delete the old video you still cannot see the newer - With free account you cannot config which condition to record or not.

Bob H.

Verified reviewer

Computer Software

11-50 employees

Used daily for free trial

Review source

Reviewed July 2020

Initial Usage - Easy to setup, Intuitive Dashboard

After a short learning curve, found usage of the analytics tool to be very helpful and effective.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

* Rather simple developer-focused implementation of SDK into application code * Responsive customer service, including issue resolutions * Ease of understanding UXCam Dashboard, which includes deep dive information that could be complicated to understand.

Cons:

* Ability to allow users to provide feedback and comments on usage; ideally on a per-screen optional feeback, but end of session survey and/or voice feedback would be helpful in UI/UX desing

Sulaiman N.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for less than 6 months

Review source

Reviewed May 2020

Can't imagine life without it

I'm using UXCam to build my app. It's become a core part of my process and I spend most of my time in UXCam watching how users are playing with my product. This is how I'm also generating new ideas for my product based on what users are doing in the app.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can't image how you can build a product without UXCam. It's literally like standing over the shoulder of your customers and seeing first hand how they use our product. Other events-based analytics tools are a supplement to UXCam. But UXCam is the core tool I use to build my product and spend most of my time in.

Cons:

I have not run into any issues with UXCam. Love the product, and love the team as well which has been extremely responsive and supportive to all my requests and needs.

James A.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed July 2020

So simple

Ratings Breakdown

Ease of use

Functionality

Pros:

It literally to me about 5 minutes to implement: signed up, then created a screen in my app to inform my beta testers that I'm recording screen activity and to ask for their consent, and a couple of lines of code to turn UXCam on if consent is granted. That's it. Now I can see what my beta testers actually do when they use the app. The videos are low res, which is actually good because that means it's not a high burden on the user's phone or internet connection.

Cons:

No real cons that I can think of - maybe the admin interface is too sparse, some may find it lacking in bells and whistles

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