Gupshup vs Intercom: Which is best for you?

We particularly appreciate the flexibility to choose from multiple APIs to execute our bulk volume campaigns based on our specific requirements.

They have No proper customer Support and less Integration.

We do have an excellent team of reps, but Intercom's Help Center and Fin AI take care of the most common customer interactions, so our reps have the bandwidth to engage with more complex customer issues.

It's not very marketing and sales-friendly, lacking a few features like proper attribution and pushing full location information, including city and state, to Salesforce CRM