Intelligent Shipper 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Intelligent Shipper

4.8

(4)

Pricing

Pricing available upon request

About Intelligent Shipper

Intersoft is a eCommerce delivery management software solution specifically developed to help manage complex last-mile deliveries for carriers, eCommerce businesses and retailers.

The software is a cloud-based shipping API that offers user-friendly features that help deploy carrier management, returns, tracking and reporting.

Carrier integrations include Deutsche Post, An Post, Collect+, DHL, DHL Express, DHL eCommerce, DPD Local, DHL Parcel, DPD, DPD Netherlands, DPD Germany, DPD Ireland, DX, FedEx, Hermes, GLS Ireland, P2P, Parcelforce, TNT, Royal Mail, SkyNet, The Delivery Group, Yodel, UPS and many more.

Intelligent Shipper Screenshots

Intelligent Shipper Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Intelligent Shipper Features

Popular features found in Multi-Channel eCommerce
Catalog Management
Inventory Tracking
Marketplace Integration
Multi-Channel Marketing
SEO Management
More features of Intelligent Shipper
3PL Management
Activity Dashboard
Air Shipping
Alerts/Notifications
API
Barcode/Ticket Scanning
Customer Database
Customer Portal
Customizable Branding
Customizable Templates
Data Import/Export
Delivery Tracking
EDI
Electronic Signature
For B2B
Label Printing
Location Tracking
Multi-Location
Multi-Store
Order Tracking
Package Tracking
Parcel Shipping
Progress Tracking
Proof of Delivery
Quotes/Estimates
Real-Time Updates
Reporting/Analytics
Returns Management
Search/Filter
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Management
Shipping Services Integration
Status Tracking
Third-Party Integrations

Intelligent Shipper User Reviews

Overall Rating

4.8

Ratings Breakdown

75%

25%

Secondary Ratings

Ease of Use

4.3

Value for money

4.0

Customer support

4.8

Functionality

4.5

Have you used Intelligent Shipper and would like to share your experience with others?

Tony R.

Verified reviewer

Computer Software

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

Slick, reponsive and evolving software for a similarly fluid market

Working with Intersoft is one of the high points of my job role. They have always encouraged and pursued direct communication and been quick to respond to that. Their timeline for resolving issues is quicker than any other API support we currently depend on. The staff are bright, friendly and professional, and I enjoy knowing each of them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The setup and ongoing use is clearly documented, the support team are second to none in the courier market, new features and elements are introduced regularly.

Cons:

There is some flexibility I would like introduced that has taken a long time to see release. I sometimes feel the direct communication with the couriers they support, and the broader understanding of the non-technical issues clients and users of couriers face is a little lacking.

Vendor Response

Thank you Tony for leaving excellent feedback! We're chuffed you are happy with Intersoft's Intelligent Shipper.

Replied February 2022

Aaron R.

Verified reviewer

Logistics and Supply Chain

201-500 employees

Used daily for less than 12 months

Review source

Reviewed October 2022

Outstanding customer service team and technical support.

Excellent! I would recommended to any who is looking for a smart software who are accommodating and helpful with a variety of API options.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How readily available the support team at Intersoft are is amazing. Having our very own customer service department, we know how easy it can be to become behind on getting back to customers. However whenever I have reached out the the customer service team we have received a response with an appropriate update within the hour in most cases Secondly, They listen what needs the customers are asking for and actively put in tech fixes to implements these request with appropriate and realistic time frame.

Cons:

I don't have any cons. I'm still learning how to use the Software which I would appreciate some training on. However, I'm sure if I asked this would be provided.

Reasons for choosing Intelligent Shipper

We use this Intelligent Shipper for our fulfillment centre in countries across the US.

Reasons for switching to Intelligent Shipper

Metapack don't make customers feel important. Unless you're on the large scale of shipping such as Asos then you're not accounted for. Support tickets can be left for weeks without a reply and tech request will be ongoing for 6 months with no updates or information on completion. They will hand the tech work from person to person who don't communicate to each other which ends in mistakes.

Vendor Response

Thank you Aaron for your review, we're pleased to know that your experience with Intersoft is a good one!

Replied October 2022

Suzy W.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Great product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We needed better supportability for our customers. The time taken to get answers to problems/queries with our previous supplier was an issue. There were also some specific services which we could not support. We were also at a standstill and were unable to onboard new Royal Mail customers to our platform.

Cons:

I can't think of anything specific as a con. The Intersoft support team are always very quick to respond and are helpful. They are worlds better than our previous supplier because there is no time difference.

Reasons for switching to Intelligent Shipper

Vendor Response

Thank you Suzy for leaving great feedback! We're happy you are happy with Intersoft's Intelligent Shipper.

Replied February 2022

John N.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

Intelligent Shipper Review

Does what it says on the tin. Good product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intelligent Shipper integrates really well with the Royal mail and our Customer Management system. We have recently added DHL as an expedited shipping solution to the USA which has worked really well. What we wanted and now have is a simple system to use that scans a System generated Bar code to release the shipment taking the payment and printing the shipping label with the minimum of fuss. It works!

Cons:

The con is that it costs a fair amount and I would suggest that unless you are dispatching a minimum of 50+ orders a day this is not the scale or price for you. It has handled over 1500 orders a day for us and we see no ceiling from this.

Reasons for choosing Intelligent Shipper

Price, quality of integration software and reliability.

Reasons for switching to Intelligent Shipper

Royal Mail services were flaky and not very scalable.

Vendor Response

Thank you John for leaving excellent feedback! We're chuffed you are happy with Intersoft's Intelligent Shipper.

Replied February 2022

Showing 1 - 4 of 4 Reviews