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Intelligent Shipper

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Overview
Intelligent Shipper

Intelligent Shipper 2026: Benefits, Features & Pricing

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  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Intelligent Shipper
Intelligent Shipper
4.8
(4)

Pricing

Pricing available upon request

About Intelligent Shipper

Intersoft is a eCommerce delivery management software solution specifically developed to help manage complex last-mile deliveries for carriers, eCommerce businesses and retailers.

The software is a cloud-based shipping API that offers user-friendly features that help deploy carrier management, returns, tracking and reporting.

Carrier integrations include Deutsche Post, An Post, Collect+, DHL, DHL Express, DHL eCommerce, DPD Local, DHL Parcel, DPD, DPD Netherlands, DPD Germany, DPD Ireland, DX, FedEx, Hermes, GLS Ireland, P2P, Parcelforce, TNT, Royal Mail, SkyNet, The Delivery Group, Yodel, UPS and many more.

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Intelligent Shipper User Interface

0
0
1

Intelligent Shipper Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Intelligent Shipper Features

    • Popular features found in Multi-Channel eCommerce
      Catalog Management
      Inventory Tracking
      Marketplace Integration
      Multi-Channel Marketing
      SEO Management
    • More features of Intelligent Shipper
      3PL Management
      Activity Dashboard
      Air Shipping
      Alerts/Notifications
      API
      Barcode/Ticket Scanning
      Customer Database
      Customer Portal
      Customizable Branding
      Customizable Templates
      Data Import/Export
      Delivery Tracking
      EDI
      Electronic Signature
      For B2B
      Label Printing
      Location Tracking
      Multi-Location
      Multi-Store
      Order Tracking
      Package Tracking
      Parcel Shipping
      Progress Tracking
      Proof of Delivery
      Quotes/Estimates
      Real-Time Updates
      Reporting/Analytics
      Returns Management
      Search/Filter
      Shipment Price Calculation
      Shipment Tracking
      Shipping Labels
      Shipping Management
      Shipping Services Integration
      Status Tracking
      Third-Party Integrations

    Intelligent Shipper User Reviews

    Overall Rating

    4.8

    Ratings Breakdown

    5

    75%

    4

    25%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.3

    Value for money

    4.0

    Customer support

    4.8

    Functionality

    4.5

    Have you used Intelligent Shipper and would like to share your experience with others?

    Tony's profile
    Tony R.

    Verified reviewer

    Computer Software

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed September 2021

    Slick, reponsive and evolving software for a similarly fluid market

    5

    Working with Intersoft is one of the high points of my job role. They have always encouraged and pursued direct communication and been quick to respond to that. Their timeline for resolving issues is quicker than any other API support we currently depend on. The staff are bright, friendly and professional, and I enjoy knowing each of them.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The setup and ongoing use is clearly documented, the support team are second to none in the courier market, new features and elements are introduced regularly.
    Cons:
    There is some flexibility I would like introduced that has taken a long time to see release. I sometimes feel the direct communication with the couriers they support, and the broader understanding of the non-technical issues clients and users of couriers face is a little lacking.

    Vendor Response

    Thank you Tony for leaving excellent feedback! We're chuffed you are happy with Intersoft's Intelligent Shipper.

    Replied February 2022

    Read More

    AR
    Aaron R.

    Verified reviewer

    Logistics and Supply Chain

    201-500 employees

    Used daily for less than 12 months

    Review source

    Reviewed October 2022

    Outstanding customer service team and technical support.

    5

    Excellent! I would recommended to any who is looking for a smart software who are accommodating and helpful with a variety of API options.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    How readily available the support team at Intersoft are is amazing. Having our very own customer service department, we know how easy it can be to become behind on getting back to customers. However whenever I have reached out the the customer service team we have received a response with an appropriate update within the hour in most cases Secondly, They listen what needs the customers are asking for and actively put in tech fixes to implements these request with appropriate and realistic time frame.
    Cons:
    I don't have any cons. I'm still learning how to use the Software which I would appreciate some training on. However, I'm sure if I asked this would be provided.

    Reasons for choosing Intelligent Shipper

    We use this Intelligent Shipper for our fulfillment centre in countries across the US.

    Reasons for switching to Intelligent Shipper

    Metapack don't make customers feel important. Unless you're on the large scale of shipping such as Asos then you're not accounted for. Support tickets can be left for weeks without a reply and tech request will be ongoing for 6 months with no updates or information on completion. They will hand the tech work from person to person who don't communicate to each other which ends in mistakes.

    Vendor Response

    Thank you Aaron for your review, we're pleased to know that your experience with Intersoft is a good one!

    Replied October 2022

    Read More

    SW
    Suzy W.

    Verified reviewer

    Information Technology and Services

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed February 2022

    Great product

    4

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    We needed better supportability for our customers. The time taken to get answers to problems/queries with our previous supplier was an issue. There were also some specific services which we could not support. We were also at a standstill and were unable to onboard new Royal Mail customers to our platform.
    Cons:
    I can't think of anything specific as a con. The Intersoft support team are always very quick to respond and are helpful. They are worlds better than our previous supplier because there is no time difference.

    Reasons for switching to Intelligent Shipper

    We needed better supportability for our customers. The time taken to get answers to problems/queries with our previous supplier was an issue. There were also some specific services which we could not support. We were also at a standstill and were unable to onboard new Royal Mail customers to our platform.

    Vendor Response

    Thank you Suzy for leaving great feedback! We're happy you are happy with Intersoft's Intelligent Shipper.

    Replied February 2022

    Read More

    JN
    John N.

    Verified reviewer

    Retail

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed September 2021

    Intelligent Shipper Review

    5

    Does what it says on the tin. Good product.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Intelligent Shipper integrates really well with the Royal mail and our Customer Management system. We have recently added DHL as an expedited shipping solution to the USA which has worked really well. What we wanted and now have is a simple system to use that scans a System generated Bar code to release the shipment taking the payment and printing the shipping label with the minimum of fuss. It works!
    Cons:
    The con is that it costs a fair amount and I would suggest that unless you are dispatching a minimum of 50+ orders a day this is not the scale or price for you. It has handled over 1500 orders a day for us and we see no ceiling from this.

    Reasons for choosing Intelligent Shipper

    Price, quality of integration software and reliability.

    Reasons for switching to Intelligent Shipper

    Royal Mail services were flaky and not very scalable.

    Vendor Response

    Thank you John for leaving excellent feedback! We're chuffed you are happy with Intersoft's Intelligent Shipper.

    Replied February 2022

    Read More

    Showing 1 - 4 of 4 Reviews

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