Sumsub 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Sumsub

4.7

(70)

Pricing

Pricing available upon request

About Sumsub

Sumsub is an all-in-one technical and legal toolkit for KYC/AML needs. The company provides a web-based platform for converting customers, speeding up verification, reducing costs and detecting digital fraud. Sumsub’s global clientele, based in over 200 different jurisdictions are able to meet financial requirements including FCA, CySec, MAS, FINMA, BAFIN, etc. and expand to new regions with the help of technology and legal support.

Sumsub Screenshots

Sumsub Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Sumsub Features

Popular features found in AML
Alerts/Notifications
Behavioral Analytics
Compliance Management
Configurable Workflow
Fraud Detection
Identity Verification
PEP Screening
Reporting/Analytics
Risk Management
Transaction Monitoring
Watch List
More features of Sumsub
Access Management
Age Verification
AML Compliance
API
Audit Management
Authentication
Background Screening
Biometrics
Case Management
Compliance Tracking
Customer Database
Customizable Branding
Dashboard
Data Capture and Transfer
Data Verification
Document Management
Investigation Management
Liveness Detection
Monitoring
Multi-Factor Authentication
Onboarding
Real-Time Analytics
Real-Time Monitoring
Reporting & Statistics
Risk Alerts
Risk Analysis
Risk Assessment
Risk Reporting
SARs
Secure Data Storage
Workflow Management

Sumsub Integrations

Okta

Sumsub User Reviews

Overall Rating

4.7

Ratings Breakdown

73%

24%

Secondary Ratings

Ease of Use

4.4

Value for money

4.8

Customer support

4.5

Functionality

4.6

Grase F.

Verified reviewer

Banking

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed May 2025

Seamless and Scalable KYC Solution for Fast-Growing Teams

Sumsub has been a reliable partner in helping us onboard users quickly and stay compliant with global regulations. The platform is especially helpful when scaling to new markets, and their regional compliance knowledge is impressive. We've been able to reduce manual review times significantly and improve our conversion rate. I’d recommend Sumsub to any fintech or Web3 product looking to streamline verification.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The automation of KYC flows and the flexibility to customize verification rules per region have saved us countless hours. The user interface is clean and intuitive, and the integration process was smooth thanks to great API documentation.

Cons:

Sometimes, support response time can be slightly delayed during high-demand periods. We'd also appreciate more transparency in pricing for custom volumes.

Olena F.

Verified reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Reviewed September 2024

Highly recommended all-in-one service

We started cooperation in 2019, and have been satisfied with the service since then. Of course, there might be some inaccuracies in some checks, but they are rare. The product is simple in use and offers a lot of useful features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Sumsub is constantly expanding their product, offering more and more features

Cons:

1. New applicant page interface is significantly worse than the old one. 2. Sometimes support team requires too much time to answer some questions.

Reasons for choosing Sumsub

1. Price was better than others 2. Product seemed better and easier to use

Freddy A.

Verified reviewer

Telecommunications

51-200 employees

Used daily for less than 2 years

Reviewed January 2026

Great SDK and painless integration

Overall, Sumsub has been a massive time-saver for our operations team. Before integrating them, we were manually reviewing a large percentage of documents, which slowed down our user onboarding significantly. The integration was smooth, and once we set up the verification logic in their 'Workflow Builder,' it essentially ran on autopilot. We now verify users in under a minute with a very high pass rate. While the pricing structure took a moment to understand fully, the ROI in terms of saved man-hours and increased conversion rates has been undeniable. It feels like a mature, robust platform rather than just a simple KYC tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The documentation is top-notch. We got the Web SDK up and running in a staging environment in less than an afternoon. The webhooks are reliable, and the sandbox mode is actually useful for testing edge cases.

Cons:

Some of the more advanced API features could be better documented. Occasional false positives require manual review, but the dashboard makes it easy to handle them

Henry Z.

Verified reviewer

Financial Services

51-200 employees

Used daily for less than 2 years

Reviewed January 2022

Does its job

Ratings Breakdown

Ease of use

Functionality

Pros:

Able to detect fraud and fits kyc needs for onboarding users

Cons:

Needing to press several buttons on multiple documents to uncheck something before clearing the examined user profile, for example to change a document status to approved. Sometimes there are bugs, it allowed users with multiple profiles if they sent in different ID (for example, in different languages on the ID and the system approved both despite having facial matched selfies). Sometimes foreign language docs date of birth is misread. Can't see for sure why someone is blacklisted

Catalina O.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 12 months

Reviewed September 2024

Your Perfect Ally

The relationship with sumsub leverages our compliance system, having reliable and fast results that allow us to grow day by day. Additionally, their response and support is excellent, they care about providing agile and effective responses

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is an extremely reliable ally. Understands a company's compliance needs well and meets them holistically

Cons:

Everything with sumsub has been excellent

Reasons for choosing Sumsub

Meets all the requirements we were looking for

Oļegs P.

Verified reviewer

Banking

11-50 employees

Used daily for less than 2 years

Reviewed December 2021

The best solution on the market overall.

Useful tool with very little alternatives on the market. Will keep using.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Feature - rich, The price is affordable and the support is great! The product development is in progress and the tool is getting better.

Cons:

Periodic issues with processing speed. Insufficient explanation of various features causes misunderstanding from the side of audit. Mistakes in the legal field (e.g. wrong fields were blurred when this wasn't necessary, etc.) The lack of ability to screen company names against sanction lists apart from the full KYB.

Reasons for choosing Sumsub

Ran out of options - the other ones were: Shufti Pro Smart Search Tonbeller Web Shield They all either lack features or are too expensive.

Michael H.

Verified reviewer

Computer Software

51-200 employees

Used weekly for more than 2 years

Reviewed January 2022

SumSub is a great starting point for small FinTech startups

They are great for compliance and KYC!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SumSub is easy to use, and they charge based on number of checks with no minimum, which makes it great for small startups who don't have the volume for other products. Their API's are straight forward, and their admin interface is effective.

Cons:

The stats and bulk views aren't very effective. It's hard to get a sense of how easily our users are finding the experience. We think that most of them find it easy, but we don't actually have any metrics to know, except the number of complaints we get. Which is small, but the ones who do complain are generally stuck and unable to continue.

Reasons for choosing Sumsub

It was cheaper and more affordable at our volume level.

Dev S.

Verified reviewer

Capital Markets

2-10 employees

Used daily for less than 2 years

Reviewed January 2022

Great product

great platform and we can see a huge increase in process rates.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and very good ui/ux for clients to use

Cons:

for a company - we want the ability to send clients a direct emails if the documents they have uploaded are incorrect or need adjusting - we haven't found an easy way to do this so far.

Reasons for choosing Sumsub

Competitive price and great demo - we were sold at first demo point.

Reasons for switching to Sumsub

SUMSUB is a modern platform - we can see more scale in using SUMSUB

Petya N.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 2 years

Reviewed January 2022

Great!