Genea Security 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Genea Security

4.8

(20)

Pricing

Starting at $0.01 per year

About Genea Security

Genea Access Control is a cloud-based access control software designed to help small businesses to large enterprises ensure the security of access across building facilities. Key features include attendance reports, credential management, key assignment and access control.

Building teams using Genea Access Control can assign mobile keys from any device and monitor all access activity. Office administrators can assign both mobile keys and physical key fobs and cards to employees, allowing them to open gates and doors using mobile devices. The solution enables managers to assign separate access credentials to employees based on their roles. Additionally, the access control portal allows organizations to monitor all access activities in real-time by viewing all event logs including doors being held open and force attempts.

Genea Access Control also lets teams lock and unlock doors remotely and integrate the platform with existing systems and other third-party applications, such as Okta, Slack, GSuite and more. Support is extended via phone, email, live chat and inquiry form.

Genea Security Screenshots

Genea Security Pricing and Plans

Starting price: $0.01 per year

Free Trial

Free Version

Basic

$0.01

per user, per year

No plan information available

Genea Security Features

Popular features found in Visitor Management
Access Controls/Permissions
Alerts/Notifications
Badge Management
Contact Management
Digital Signature
ID Scanning
Parking Management
Pre-Registration
Self Check-In/Check-Out
SMS Messaging
Watch List
Wireless Internet Access Control
More features of Genea Security
Access Management
Activity Dashboard
Activity Tracking
Alarm Management
API
Application Access Control
Approval Process Control
Attendance Tracking
Audit Management
Authentication
Compliance Management
Configurable Workflow
Credential Management
Customizable Forms
Customizable Reports
Dashboard
Data Import/Export
Data Verification
Document Management
Employee Management
Event Logs
Event Management
HIPAA Compliant
Incident Management
Investigation Management
Location Tracking
Mobile Access
Multi-Factor Authentication
Multi-Location
Multiple User Accounts
PCI Compliance
Policy Management
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Registration Management
Remote Access/Control
Remote Access Management
Remote Monitoring & Management
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Safety Incident Management
Secure Data Storage
Security Management
Self Service Portal
Single Sign On
Third-Party Integrations
User Activity Monitoring
User Management
User Profiles
Visitor Management
Visitor Tracking
Workflow Management

Genea Security Integrations

Okta

Cisco Meraki

Google Workspace

Slack

OneLogin

Microsoft Teams

See all 12 integrations

Genea Security User Reviews

Overall Rating

4.8

Ratings Breakdown

85%

15%

Secondary Ratings

Ease of Use

4.8

Value for money

4.6

Customer support

4.7

Functionality

4.7

Have you used Genea Security and would like to share your experience with others?

Verified

Reviewer

Financial Services

51-200 employees

Used weekly for more than 2 years

Reviewed May 2020

Best SaaS Access Control

The Sequr team has been very responsive from the first day of our installation. The product has been maturing and evolving and is even better than when we selected it. We've used it for managing multiple offices in different countries. Very happy using it and would highly recommend it.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like being able to assign different levels of administration to enable receptionists and assistants to generate cards, without granting them full access. My users love being able to use their phones to unlock the doors. Additional, granular level of controlling access are very powerful. The best part is that it's a cloud-based controller. Software updates are rolled out without any action on our part.

Cons:

Initially, we couldn't assign multiple door groups to individuals, forcing us to create multiple custom door groups based on specific needs. Fortunately, an upgrade to the software resolved this issue. Unfortunately, cleaning up the custom door groups is a manual process.

Reasons for switching to Genea Security

I can't recall the name of the legacy product we switched from, but it relied on an old PC running in our network closet. The OS and the controller app both hadn't been upgraded in years. It had a terrible, counter-intuitive UI, and posed a security risk if we exposed it to the Internet. Sequr has been better in every way.

Vendor Response

Thank you for your response and we are glad you love our product.

Replied May 2020

Carolina V.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used daily for more than 2 years

Reviewed November 2021

Easy and secure tool

The overall experience is great. The Genea team from sales to support has always been on top of things, providing quick solutions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Genea is really use to use and you can manage all you access door remotely. The UI is very simple and you can also use the app to have full control.

Cons:

Some times I have difficulty with the quick shake to open feature. It works in some access points but not in others.

Reasons for switching to Genea Security

We were looking for a global solution and Brivo was not available in all regions we needed.

Vendor Response

Thank you so much for taking the time to review Genea's access control solution. We are always looking to improve the customer expereince and will continue to do so.

Replied November 2021

Monica M.

Verified reviewer

Real Estate

2-10 employees

Used monthly for more than 2 years

Reviewed November 2021

Great Product

People are great friendly and helpful

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reports are easily accessible and easy to download.

Cons:

Sometimes I can't find what I am looking for

Reasons for choosing Genea Security

Genea is an industry standard product.

Vendor Response

Thank you Monica for your kind words and taking the time to write a product review.

Replied November 2021

Jordan T.

Verified reviewer

Marketing and Advertising

201-500 employees

Used weekly for more than 2 years

Reviewed May 2020

Great SaaS Management Tool for

Excellent. I've been happy to see how this product has grown with Klaviyo. It is very feature rich compared to the other we have used in the past. One of my favorite features

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use interface, ties nicely to GSuite environments as well as now our Okta environment. Has a seamless integration with Meraki cameras to be able to track door access. Very easy integration to other Cloud based applications like Slack, Meraki, Okta, GSuite, etc.

Cons:

Would like to see further integrations directly with other tools for card collection and input (for example Workday or GSuite on this front). The team though is very responsive if you ask for integration and agile enough to consider adding features to the roadmap.

Reasons for switching to Genea Security

That system was not cloud based and very clunky. The reporting was not robust. It did not have a seamless door and camera integration.

Vendor Response

Thank you for taking the time to write the Capterra review. We truly appreciate it! Your feedback with regards to additional integrations and card collection and imputs has been noted. We do currently have integrations with Papercut and various GSuite enhancements on our list, but if you have any further requests or details you want to share, definitely send them our way.

Replied May 2020

Verified

Reviewer

Internet

501-1000 employees

Used daily for less than 2 years

Reviewed March 2020

Very promising product and service for easy-to-use, highly recommended.

I highly recommend this product! Easy to use, install and configure. If you are looking for a global access management solution that includes integrations with OKTA, Cisco Meraki security cameras, and one global management portal, look no further.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How easy is it to configure Sequr with door access hardware. The management interface design is very understandable and easy to navigate. One more thing to like most is the easy way to connect the various branches with each other through the Sequr Infrastructure using centralized management and especially Sequr integration with OKTA and Cisco Meraki security cameras. Last but not least, The support team is extremely knowledgeable and ready to help 24x7!

Cons:

Not found anything yet - if I have to be really picky, I would suggest Sequr have more management options for HiD controllers and eliminate the need for local configurations.

Reasons for choosing Genea Security

Okta and Cisco Meraki security cameras integration.

Vendor Response

Thank you so much for taking the time to leave us a review :) So glad to hear you have had a positive user experience with not only the software, but also our customer support team!

Replied November 2020

Kim B.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for more than 2 years

Reviewed November 2021

Genea

I like how smooth the app runs and how easy it is to register. The admin functionalities are good too, but I would love some more analytics.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how simple it is, easy to use. There is no room for confusion when registering for access.

Cons:

Missing features such as being able to register earlier than on the day of arrival, etc.

Nick W.

Verified reviewer

Computer Games

51-200 employees

Used daily for more than 2 years

Reviewed May 2020

Using Sequr..

They're very responsive, it's easy to ask for new features and get answers on when air how long it might be, and they are doing a lot with a small team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We really like the integrations with Gsuite, and be able to have users set up immediately, also we really like the visitor functionality, it has most everything we needed for a signing app for visitors.

Cons:

We'd really really like a bit more flexibility in the rules for importing users from directories, it would be nice if we had NOT or ELSE conditions, we'd be able to set things up really well, and with a lot less preparatory work.

Vendor Response

Thank you for providing a Capterra review for us. We truly appreciate it! Your feedback with regards to further directory integration has been noted. We do currently have this enhancement request on our radar. We'll let you know when something like this might be available.

Replied May 2020

Chris L.

Verified reviewer

Computer & Network Security

5001-10000 employees

Used daily for less than 2 years

Reviewed November 2021

Shopify feedback

Good. The team is extremely knowledgeable and supports our team well when it comes to technology. We could use more support with our deployments, currently, we are deploying multiple locations. It is obvious the Genea project management team is stretched thin

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, ease of credential deployment, and ease of system management.

Cons:

Less control on the back end. Seems we need to rely on Genea to make Mercury required changed for us.

Reasons for switching to Genea Security

Mobile credentials, cloud-base system, and support

Marat A.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for less than 2 years

Reviewed March 2020

Very satisfied, Perfect tool!!!

Experience is very positive at all, it is really not usual that everything is perfect, but this is the case. Great, Professional and kind Support! Kind service! Really great team they have!!! Will work with them always!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All options you may think about in this kind of platform you have here in Sequr. Open API for all integrations. Native use, easy and nice

Cons:

Easy to use, each simple office administrator can use it easily.

Reasons for choosing Genea Security

Hi, one Global Platform with all needed functionality to manage WW offices in one place. All SaaS and no need to manage any kind of Servers locally. Perfect, fast and Professional Support from the Team . This is a perfect solution for Physical Access management, buy it!

Reasons for switching to Genea Security

No support, local server, bad functionality

Vendor Response

Thank you Marat for taking the time to write a review. We are so glad you love our technology and service and we value you as a customer.

Replied May 2020

John J.

Verified reviewer

Commercial Real Estate

201-500 employees

Used daily for more than 2 years

Reviewed November 2021

3121 Michelson