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Josh P.
Advisor, 7 years
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Updated January 15, 2026
ManageEngine OpManager MSP vs MSP360 Backup: Which is best for you?
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1 million+ businesses helped
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Starting Price
Pricing available upon request
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Remote Monitoring & Management
4.83
Incident Management
4.82
Performance Monitoring
4.73
See All
Data Replication
5.0
Cloud Backup
4.74
Backup Scheduling
4.73
See All
Integrations
See All
See All
Pros / Cons
- I like the feature of automated network mapping that is incorporated in ManageEngine OpManager MSP since it captures the changes of network topology in realtime.
- I found it had a weakness in that SNMP trap processing caused the update delay whenever several customers’ routers were being processed.
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- MSP360 offers a flexible, powerful backup platform with support for local, cloud, and hybrid storage.
- Remote management through the web console (especially in legacy versions) lacks polish.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.6/ 5in the comparison
4.4/ 5
Value for Money
Highest performing feature
in the comparison
4.8/ 5in the comparison
4.5/ 5
Customer Support
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.4/ 5
Functionality
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2026
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
