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Josh P.
Advisor, 7 years
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Updated February 5, 2026
Blackpoint MDR vs NinjaOne: Which is best for you?
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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Monitoring
5.0
Vulnerability Scanning
4.86
Threat Response
4.86
See All
Device Management
5.0
IT Asset Management
4.87
Automated Routing
4.86
See All
Integrations
See All
See All
Pros / Cons
- Eliminated the need for an in house managed SIEM and is a key addition to our new MSP security stack we are now rolling out to new and existing clients.
- They are our last vendor to not implement this which seems odd for a security vendor.
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- What I liked most about NinjaOne is its easy-to-use interface and automation features, especially patch management, which made monitoring and supporting devices much more efficient
- The mobile app works, but it’s definitely not as full-featured as the desktop version.
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Ease-of-Use
4.6/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Value for Money
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Customer Support
Highest performing feature
in the comparison
4.9/ 5in the comparison
4.7/ 5
Functionality
4.5/ 5
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2025
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
