Darktrace 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Darktrace

4.5

(20)

Pricing

Pricing available upon request

About Darktrace

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting organizations from unknown threats using its proprietary AI that learns from the unique patterns of life for each customer in real-time. The Darktrace ActiveAI Security Platform™ delivers a proactive approach to cyber resilience with pre-emptive visibility into security posture, real-time threat detection, and autonomous response – securing the business across cloud, email, identities, operational technology, endpoints, and network. Breakthrough innovations from our R&D teams in Cambridge, UK, and The Hague, Netherlands have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world who protect nearly 10,000 customers across all major industries globally.

Darktrace Screenshots

Darktrace Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Darktrace Features

Popular features found in Incident Management
Alerts/Notifications
Audit Trail
Communications Management
Corrective and Preventive Actions (CAPA)
Investigation Management
IT Incident Management
On Call Scheduling
Safety Incident Management
Status Tracking
Ticket Management
Workflow Management
More features of Darktrace
Access Controls/Permissions
Activity Dashboard
Activity Monitoring
Activity Tracking
AI/Machine Learning
Anomaly/Malware Detection
Anti Spam
API
Application Security
Behavioral Analytics
Behavior Tracking
Cloud Application Security
Collaboration Tools
Compliance Management
Continuous Monitoring
Data Security
Data Visualization
Email Alerts
Email Filtering
Endpoint Management
Endpoint Protection
Event Analysis
Event Logs
Firewalls
Incident Management
Incident Reporting
Intrusion Detection System
Machine Learning
Monitoring
Natural Language Processing
Network Provisioning
Prioritization
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Remediation Management
Reporting/Analytics
Reporting & Statistics
Risk Alerts
Risk Analysis
Risk Assessment
Security Auditing
Server Monitoring
Single Sign On
SSL Security
Task Management
Third-Party Integrations
Threat Intelligence
Threat Protection
Threat Response
Two-Factor Authentication
Vulnerability Scanning
Whitelisting/Blacklisting

Darktrace User Reviews

Overall Rating

4.5

Ratings Breakdown

55%

45%

Secondary Ratings

Ease of Use

4.0

Value for money

3.9

Customer support

4.4

Functionality

4.4

Gideon A.

Verified reviewer

Banking

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Darktrace Review

Ratings Breakdown

Ease of use

Functionality

Pros:

Rapid Time for Detection and Response: Darktrace's real-time threat detection and response capabilities assist my organization in shortening the period of time needed to identify and address cyber attacks. My Security team can avert possible harm and condense the scope of a security incident by quickly responding to risks when they are first identified.

Cons:

False Positives: Like any cybersecurity solution, Darktrace could produce false positive alerts, which are signals that seem to indicate a potential threat but actually turn out to be harmless. It may be necessary to continuously monitor and modify the solution to prevent false positives while making sure that actual threats are accurately detected.

Christian B.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Pricey, but worth the moeny

Darktrace provides great functionality and has strong customer focus, with regular meetings with customer success manager, which combined has led to an overall great impression of both their products and their team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Darktrace is innovative, constantly evolving and adapting to changes within the IT security sphere. Their EMAIL module is probably one of the best in the market, with a great AI based approach to filtering unwanted emails.

Cons:

Darktrace can be a bit pricey and in the upper price segment of it's product range. Prices however can to some extent be negotiated, especially if you use a larger portion of their portfolio.

Reasons for choosing Darktrace

Darktrace is vendor independent and it works with any kind of network component you may already have.

Nikita J.

Verified reviewer

Biotechnology

10000+ employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Powerful product with a lot of changes needed

I would rate Darktrace as 4/10. For me a product that gives accurate readings and good reporting features is extremely important which is missing in Darktrace.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

No doubt of Darktrace being a powerful addition to your environment. The capability of ingesting and correlating the entire network traffic is superb. Darktrace correlates logs to the breach models and give timely alerts whenever a model is hit. Plus while working on a breach, you can discuss it with your colleagues using their copy to clipboard functionality. As like most EDR, it not only helps to you to take a pcap of the traffic, you can also moving view the traffic and pattern that is a few days old.

Cons:

It requires a regular health check. The major issue withour deployment is that when you try to check an asset logs, Darktrace takes the entire /24 range and gets confused between asset which ends up giving false logs.Plus the advanced search fuctionality is not very well defined. The lack of reporting also makes it a bit challenging

Alvin O.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

machine learning-powered threat detection that scales security operations

Better threat detection, minimized email phishing threats, and enforced security policies effectively throughout the network.

Ratings Breakdown

Ease of use

Functionality

Pros:

Real-time monitoring identifies anomalies in time, email encryption secures communications, and policy control enforces compliance.

Cons:

Setup is complicated and assistance is behind on sophisticated troubleshooting, it causes big issues sometimes.

Alex C.

Verified reviewer

Logistics and Supply Chain

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed June 2025

DARKTRACE - A network helper

It is a great product that helps to shut down issues on a network before they become a problem that might be catastropic.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a great tool for identifying threats to the network that would otherwise cause a major issue for us.

Cons:

The dark interface makes it look really dated and is not great for reading / looking at the information

Erik T.

Verified reviewer

Education Management

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed May 2024

AI machine learning with models and advanced search capabilities

Great - but when we lost our main support person a year ago (She was promoted), it's been a small bit more tedious to get answers immediately. Cybersec is a fast world.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Advanced Search lets us dig into the exact 5W's. It also lets us recreate packet captures for network troubleshooting. The iOS app is great and lets us remotely get notified and handle any manually required situations that do not fall under our autonomous scope of actions.

Cons:

The app has had a few bugs in the past, but is working great now. I wish we could do even more with the app - like advanced search capabilities to help diagnose while on the move.

Reasons for choosing Darktrace

Ease of use, helpful troubleshooting, great support, fantastic demo, top notch customer support, actionable protection.

Verified

Reviewer

Financial Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Dark Trace AI to protect your network

It is good product with its AI engine and capable to learn the network. More helpful to identify ongoing threats and during forensic investigations. Easy to deploy and configure. Once plug with IP address can be used. Interfaces are nice and provide detailed view of incidents. It needs improvements on reporting capabilities. When you cannot centrally log traffic cost will be higher since each and every location need separate appliance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Device installation is very easy and no advance configurations to be done. Darktrace can learn the network traffic behavior and alert you when deviations occurred. Portal has good learning materials and case studies. Support is quite fast and you will get update within hour when you open a ticket. It provides packet captures and can be downloaded for forensic analysis. Mobile version is available. Models can be customized and can be create according to the network behavior of the organization. Custom rules can be configured.

Cons:

During the initial implementation there are higher number of false positives and need to manually tag those. Some legitimate traffic detected as threat. Need more fine tune. Device doesn’t have mechanism to alert when traffic stopped flow to the device. You need to manually check the receiving traffic on interfaces. If you cannot send traffic to central location each individual location should have an appliance to get total visibility of the network. Very limited reports and reports need more improvements.

Verified

Reviewer

Government Administration

10000+ employees

Used daily for less than 6 months

Review source

Reviewed February 2021

You may not get it at first, because of you training with Antivirus

I am ensuring that my network and devices are safe or at least they can account to me about what they are doing...! I know this sound weird, but with darktrace it seem like the system are telling me what they did or what they are doing. Feel like the way to go.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The detection features are extremely useful, it is what the busy IT /Security or even advance pro use will want to see as time progress over his cooperate network. The details are in your face, similar and somewhat like what you see in the movies. This makes you rethink what you believe that you know, from what is actually happening on your network and to your devices.

Cons:

It cost an arm and a leg for small business but it does provide the value for money. If you are not into the whole - cyber security thing! but know that 1 good expert delivers services for 120K per annum, then this is a package of excellent experts for the same price range of 1 expert. I think the offer should be a little bit more considerate of smaller organization and their tight budgets, having the various offers as add on, can quickly bring up the bills. First there is the base software - with one price, Have Office365 then you have to add on.....

Reasons for choosing Darktrace

Sales and Marketing

Travis B.

Verified reviewer

Automotive

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed December 2020

The SIEM you need

Excellent all around the support and execution of the software is unlike any other.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The AI Machine learning analyst and automated feature that Darktrace Provides are second to none.

Cons:

There is many incidents that can be looked into as false positives when first establishing your models.

Reasons for switching to Darktrace

The automation features

Verified

Reviewer

Government Administration

1001-5000 employees

Used other for less than 12 months

Review source

Reviewed March 2018

Information Overload, but hard to understand the information provided

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

DarkTrace provides an overwhelming amount of information regarding network traffic and the devices that are communicating on your network. You can see an exploded view of your entire network or zoom down to see an individual device that may be causing issues.

Cons:

There are very limited education materials on how to use Darktrace. While most network monitoring software have an abundance of internet based information on how to setup and utilize the product, DarkTrace is extremely lacking in this department. Aside from contacting Customer Support, that may or may not respond, there is very little information on the web about DarkTrace.

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