EVO Payments 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

EVO Payments

1.6

(27)

Pricing

Pricing available upon request

About EVO Payments

EVO offers scalable payment processing solutions for SMBs, B2B merchants, and other types of businesses. EVO's comprehensive suite is designed to accept all types of payments in-store, online, and via mobile devices. Merchants can use standalone terminals that accept PIN, chip, EMV, magstripe, contactless, plus other payment methods. Additionally, EVO offers payment-related services for merchants and partners.

To help merchants easily accept payments online, this solution offers a Virtual Terminal. Using any internet browser, merchants can process payments by swiping or keying in credit card information via the EVO CT homepage. Additionally, merchants can access customizable data fields, a secure Customer Vault for future processing, financial reporting tools, plus more. EVO offers multiple terminal solutions including NEXGO N5, an Android-based tablet terminal that securely accepts payments using point-to-point encryption.

Pricing information is provided on request by EVO. Support is available via phone and online.

EVO Payments Screenshots

EVO Payments Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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EVO Payments Features

Popular features found in Payment Processing
ACH Payment Processing
Billing & Invoicing
Debit/Credit Card Processing
In-Person Payments
Mobile Payments
Multi-Currency
Multiple Payment Options
Payment Fraud Prevention
Payment Gateway Integration
PCI Compliance
Recurring/Subscription Billing
Reporting/Analytics
More features of EVO Payments
Data Security
Online Payments

EVO Payments User Reviews

Overall Rating

1.6

Ratings Breakdown

78%

Secondary Ratings

Ease of Use

1.9

Value for money

1.4

Customer support

1.3

Functionality

1.7

Leah F.

Verified reviewer

Cosmetics

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

Leah’s Evo review

Easy to use, good customer support, reasonable rates and reliable for most of the time! Would recommend

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Payment processing is very easy. At our salon we take almost all transactions through credit cards, so we appreciate the ease of use and easy to read error codes in the event it doesn’t go through, etc.

Cons:

Sometimes the connection gets lost or something doesn’t go through properly, which leads us to go searching through the batches to figure out what went wrong, however we do have good customer service to help with that.

Reasons for switching to EVO Payments

Our software did not support this system at the time

Tony T.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed October 2019

EVO is a pretty standard credit card processor with no standout features.

We needed a credit card processor for the POS component of our system and they were tied into Clean Cloud our CRM and POS system. We chose them because of the terminal pricing and the tie-in with our systems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service and onboarding process was excellent. The people were nice, the program for establishing a new account was generous with terminal discounts. The people were just absolutely the friendliest you could hope for.

Cons:

The reports were difficult to navigate and that was after I finally got into the correct website for that information. I was given two different ways to login and one was not helpful at all and after a call the customer service folks got me where I needed to be for the info but the reports were not as robust as we needed.

Reasons for choosing EVO Payments

Pricing.

Reasons for switching to EVO Payments

The Revel system while excellent was not the correct system for our industry and had limitations we could not overcome.

Al W.

Verified reviewer

Sporting Goods

Self-Employed

Used daily for more than 2 years

Review source

Reviewed January 2025

Nothing but lies

Terrible customer service, hidden fees, and nothing but lies

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Years ago, they were convenient and OK. I don't think they had much competition back then. But now that they are having competition, they are definitely in the bottom of the barrel

Cons:

They will charge you for PCI noncompliance even if you host your website through another company like big commerce, and then they will act dumb and charge your account for six months in a row. And you will have to police your account so pay attention

Michael M.

Verified reviewer

Veterinary

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed April 2021

Not for small businesses

My overall experience is poor. I will not be using EVO Payments again. I do not believe it is an appropriate software for busy small business owners.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

EVO payments integrated with my invoicing software. There were sometimes glitches where I would have to independently review transactions on the EVO site. But most often, the integration worked well.

Cons:

Where do I start. I began to explore options while our business was down due to COVID. I tried another software that had better rates, very transparent pricing and faster delivery to my bank account. During this time, my fees at EVO were still $139 per month whether I used the service or not. So, after examining EVO for my business, I decided to cancel. Canceling was also a very unnecessary process. I had to call and talk to two different people. Then, I had to wait while they read the contract that I signed. Another 10 minutes and the informed me that I agreed to 2 months notice and if I terminated early I would pay a $250 fee. I opted for the $250 especially planned to charge me $139 monthly anyway. Then I had to write a letter and restate all of this- which I did. I asked for a confirmation by email which of course I have yet to receive.

Reasons for switching to EVO Payments

transparent and reasonable rates, quick deposits.

Trevor O.

Verified reviewer

Furniture

2-10 employees

Used other for less than 2 years

Review source

Reviewed January 2021

Deceptive and Sneaky Charges

Awful. They will be deceptive and make it nearly impossible to cancel. Be careful using Evo Payments. Look at your contract very closely and make sure to keep an eye on the added charges.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I was forced to use EVO because it was the only processor for our old POS.

Cons:

They are not a trustworthy company to work with. They are terrible at responding and will make it difficult to cancel.

Reasons for choosing EVO Payments

I was forced to use EVO because it was the only processor for our old POS.

Marinko M.

Verified reviewer

Building Materials

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed September 2024

Owner of the company

My overall experience with this company was pure disappointment. From start to finish, nothing went right. The customer service was unprofessional, and the quality of the service provided was far below what I expected. I left feeling frustrated and dissatisfied. I would not recommend this business to anyone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I had the worst customer service experience with this company. The staff didn't care about helping customers. They were rude, dismissive, and completely unprofessional. No one seemed interested in answering my questions or providing any assistance. The lack of communication made the whole experience frustrating and disappointing. I would not recommend to no one. -

Cons:

I was really disappointed with both the customer service and the actual service provided by this company. The staff was unhelpful and seemed uninterested in addressing my concerns. To make matters worse, the service itself was subpar and didn't meet my expectations. Overall, it was a very frustrating experience, and I would not recommend them.

Troy D.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

Terrible company, unless you want to be bent over daily.

They were charging me 6.4% of my sales though they told me their system used the lowest rates per card. Then to cancel they charge you $495. Never use this company

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing, they will screw you every way that they can

Cons:

They were charging me 6.4% of my sales though they told me their system used the lowest rates per card. Then to cancel they charge you $495.

Maria M.

Verified reviewer

Performing Arts

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed January 2025

Feeling robbed

Fees, fees, Charged me $495 early cancelation for 14 years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

None. Business owners beware. Let me know when the class action begins.

Cons:

Totally screwed over. I have absolutely nothing nice to say.

craig w.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

Can't recommend

Big company which doens't care about customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Leaving this company was a good business decision.

Cons:

Closed account in April; still receiving invoices months later

Denia H.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2024

Bad contract and sales practices, very dishonest.

Horrible experience, They raised the prices without advice. The equipment they provided was the worst, costumer service is horrible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I didn’t like anything about that company. I was just tired to be looking around for a good processing company.

Cons:

The have hidden fees, raised rates without letting you know, absolute and awful processing equipment. Horrible costumer service.

Showing 1 - 10 of 27 Reviews

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EVO Payments 2026: Benefits, Features & Pricing

Overview

About EVO Payments

EVO Payments Screenshots

EVO Payments Pricing and Plans

EVO Payments Features

EVO Payments User Reviews

EVO Payments Popular Comparisons

Other Top Recommended Payment Processing Software

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