MSP360 RMM 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

MSP360 RMM

4.6

(5)

Pricing

Starting at $59.99 per month

About MSP360 RMM

MSP360 RMM is an all-in-one remote monitoring and management solution designed for MSPs and IT teams. With unlimited endpoints, centralized management, free built-in remote access, proactive monitoring, automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly – all without long-term commitments.

MSP360 RMM Screenshots

MSP360 RMM Pricing and Plans

Starting price: $59.99 per month

Free Trial

Free Version

MSP360 RMM

$59.99

per user, per month

Plan includes:

Unlimited endpoints
Centralized management
Computer health monitoring
Patch management
Software deployment
Script library
Free built-in remote access
Group actions tasks
Alerting and reporting
Antivirus management

Popular features found in Remote Monitoring and Management
Deployment Management
For MSPs
IT Asset Management
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
More features of MSP360 RMM
Access Controls/Permissions
Alerts/Escalation
Alerts/Notifications
Anti Virus
Automatic Patch Deployment
CPU Monitoring
Customizable Dashboard
Customizable Reports
Dashboard
Device Auto Discovery
Device Management
Diagnostic Tools
Email Alerts
Event Logs
Incident Management
Inventory Management
Issue Management
IT Asset Tracking
IT Incident Management
Maintenance Scheduling
Mobile Access
Monitoring
Network Security
Patch Prioritization
Performance Monitoring
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Remote Access/Control
Remote Monitoring & Management
Remote Update/Installation
Reporting/Analytics
Reporting & Statistics
Risk Alerts
Scheduling
Server Monitoring
Status Tracking
Task Management
Task Scheduling
Third-Party Integrations
Threshold Alerts
Uptime Reporting
Usage Tracking/Analytics
User Management

MSP360 RMM Integrations

HaloPSA

ConnectWise PSA

MSP360 RMM User Reviews

Overall Rating

4.6

Ratings Breakdown

60%

40%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

5.0

Functionality

4.0

Have you used MSP360 RMM and would like to share your experience with others?

Kirk M.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Reviewed September 2024

Tired of your big bloated RMM? MSP360 RMM is refreshingly simple.

MSP360 RMM has overall been a good experience. We found ConnectWise too big and needing too much hand holding so we were looking for a simpler solution. Having been a long time MSP360 customer we know that the product is relatively new and will continue to evolve over the years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

MSP360 RMM is a very simple RMM product offering the essentials: system resource monitoring, patch management, scripting, and remote control. It is not nearly as complex as something like ConnectWise, it's constantly evolving, and has a very attractive price point.

Cons:

While it is considerably more simple than competing products and they are constantly adding new features I would love to see better reporting in general.

Reasons for choosing MSP360 RMM

We've used MSP360's other products in the past and had great success with them.

Reasons for switching to MSP360 RMM

We switched due to price and needless complexity of our old product.

Anderson R.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for free trial

Reviewed August 2024

The best way to centralize endpoints

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can obtain real-time results of the status of my endpoints and thus be able to act quickly and with the necessary improvements to continue with business activity.

Cons:

You should have a dedicated environment unique to this solution

Pete M.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 6 months

Reviewed August 2024

Director of Technology Services

It seems like it has promise but will need more.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cost is very good, features need more functionality

Cons:

Needs more features and integrations to work with other vendors

Andre M.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Reviewed September 2022

Excellent Remote Management Software

I'm extremely happy with this product and used it every day to monitor and support my customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to install and manage the software from the control panel is the best feature and one that I use everyday.

Cons:

Connect. it works well but not as fast as my current solution. Unattended remote access is not as easy to setup and use either.

Reasons for choosing MSP360 RMM

I currently use MSP360 Backup and have been very please with the product, so using RMM from the same control panel was a no brainier.

Chris S.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed September 2022

MSP360 Backup and RMM

Ratings Breakdown

Ease of use

Functionality

Pros:

We have used the backup product for a while now and it has performed well. We have started using the RMM and Connect portions recently and have liked the service so far.

Cons:

Wish there was a Mac and mobile RMM and remote connect ability.

Showing 1 - 5 of 5 Reviews