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PetPocketbook

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PetPocketbook

PetPocketbook 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Popular Comparisons

Overview

PetPocketbook
PetPocketbook
4.9
(127)

Pricing

Starting at $25.00 per month

About PetPocketbook

PetPocketbook is a comprehensive pet care software designed to help businesses manage client communications, invoicing, billing and compensation tracking, staff scheduling and other processes on a unified platform. Dog walkers can collect information about contact details, pets' vaccination or birthdays and related pick-up instructions within a centralized profile.

Managers can view employee or team schedules on a calendar and calculate commissions based on completed services and received tips. PetPocketbook allows businesses to accept online payments via one-time or automated transactions, bank transfers and credit cards. PetPocketbook automatically creates invoices and delivers them to clients based on a custom frequency.

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PetPocketbook User Interface

0
0

PetPocketbook Pricing and Plans

Starting price: $25.00 per month
Free Trial
Free Version

NEW! Unlimited free

$0.00

flat rate, per month

Plan includes:

  • free
  • Unlimited Staff
  • Unlimited Clients
  • Unlimited Support

Standard Unlimited

$25.00

flat rate, per month

Plan includes:

  • Unlimited Staff
  • Unlimited Clients
  • Unlimited Support
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PetPocketbook Features

  • Popular features found in Kennel
    Client Management
    Client Portal
    Electronic Payments
    Employee Management
    Mobile Access
    Online Booking
    Pet Birthday Tracking
    Pet Grooming
    Photo Management
    Records Management
    Reminders
  • More features of PetPocketbook
    Accounting Integration
    Activity Dashboard
    Alerts/Notifications
    Animal Database
    Appointment Management
    Appointment Scheduling
    Automated Scheduling
    Automatic Backup
    Billing & Invoicing
    Booking Management
    Calendar Management
    Calendar Sync
    Commission Management
    Communication Management
    Confirmations/Reminders
    Contact Database
    Credit Card Management
    Credit Card Processing
    CRM
    Customer Accounts
    Customer Database
    Customer History
    Customer Management
    Customer Portal
    Customizable Branding
    Customization
    Daily Reports
    Discount Management
    Document Management
    Document Storage
    Drag & Drop
    Electronic Forms
    Electronic Signature
    Email Alerts
    Email Management
    Email Reminders
    Forms Management
    GPS
    GPS Check-in/Check-out
    Invoice Management
    Mobile Grooming
    Multi-Location
    Multiple User Accounts
    Notes Management
    Onboarding
    Payment Processing
    Payroll Management
    Pet Profiles
    Photo Updates
    Real-Time Reporting
    Real-Time Updates
    Recurring Appointments
    Recurring/Subscription Billing
    Reporting/Analytics
    Reporting & Statistics
    Sales Reports
    Scheduling
    Search/Filter
    Service Catalog
    Staff Management
    Third-Party Integrations
    User Management
    Vaccine Management
    Website Management

PetPocketbook Integrations

Stripe
Stripe
Plaid
Plaid
QuickBooks Online
QuickBooks Online
Google Calendar
Google Calendar

PetPocketbook User Reviews

Overall Rating

4.9

Ratings Breakdown

5

90%

4

10%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.9

Value for money

5.0

Customer support

5.0

Functionality

4.7

Frances's profile
Frances H.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2023

Excellent Business Management Software for Pet Care Professionals

5

It is a great option for pet care businesses that I feel will live up to higher expectations as updates are developed and become available.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I love that it is a Boston-based company because it's important to me to support local. I really like that the PetPocketbook staff is pleasant and knowledgeable and personally helps you set up your business in the software by way of easily scheduled video meetings. They are also very easily reached by, and highly responsive to an up-front integrated email help portal which also includes an easily searchable and thorough FAQ section. I love that most everything can be personalized to your specific business. The interface is my favorite because of the functionality, color scheme, personalized pictures, & whimsical design. I also love having a centralized place through which to run my business and give my clients access to everything they could need to effectively interact with us. I like that it integrates well with Quickbooks. Finally, it comes at an excellent price point.
Cons:
The calendar cannot be integrated or exported to outside calendar apps. The app is still in beta and lacks a lot of functionality. The mobile version is also not as fully functional as the desktop version. I also hope to see more calendar view options than just the day-at-a-time option currently available. I also find that I do not receive notifications when someone messages so I have to check the software frequently for updates. I would also like to see an option to have staff schedule emailed and/or notifications alerting staff/clients of anything new and/or upcoming.

Reasons for choosing PetPocketbook

PetPocketbook seemed simpler to navigate and customize and seemed much better suited to the smaller business. I was also quite drawn to the interface and the price point.

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KB
Kelsie B.

Verified reviewer

Consumer Services

Self-Employed

Used daily for less than 2 years

Review source

Reviewed February 2025

Pet Pocketbook

5

PPB is awesome and a great value to the business both financially and systematically.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
they keep you in the know with what they are working on, efficiently handle any user questions and I love the pet parent profiles.
Cons:
web browser and that videos will sometimes take a while to upload/ drain my battery. another thought- for clients that have passed away, I was hoping there would be a voided style situation instead of having to leave the pet on there or delete the past pets overall info. also it might be nice to have a link where clients are able to set up their profiles directly from the website after filling out their inquiry form.

Reasons for choosing PetPocketbook

price point was better for what seemed like the same thing

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SC
Sara C.

Verified reviewer

Consumer Services

2-10 employees

Used daily for free trial

Reviewed April 2025

Affordable and easy

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
I love that it is affordable and user friendly.
Cons:
I would like to have mileage tracking and an app! Also would be nice if a payroll app was integrated.

Reasons for choosing PetPocketbook

It was more affordable because my team is growing.

Vendor Response

Thanks for your review, Sara!

Replied May 2025

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RR
Reina R.

Verified reviewer

Veterinary

2-10 employees

Used daily for less than 2 years

Reviewed April 2025

Potential Was There So I Gave Them A Try

4

Some aggravations during setup compared to how I was using/billing with Quickbooks but I found a way to work with what they had. Looking forward to all the updates, especially instant pay.

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
the monthly cost was cheaper than quickbooks where i switched from.
Cons:
No "get money now" feature but i was told it would be possible at some point in the future. I almost didnt switch because of it. Also, the client set up of having to have their emails on file and no way to upload clients in mass form on my own.

Reasons for choosing PetPocketbook

Petpocketbook cost was more effective for me.

Reasons for switching to PetPocketbook

The monthly cost and fees per transaction

Vendor Response

Hi Reina! Good news, instant payouts was launched already! We'll reach out to help with this :)

Replied April 2025

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LM
Laura M.

Verified reviewer

Consumer Services

Self-Employed

Used daily for less than 6 months

Reviewed April 2025

Highly recommend for businesses!

5

PetPocketBook has saved me so many gray hairs. I was manually creating a calendar, taking in client requests, and invoicing/keeping track of outstanding payments. This managing software has been a one stop shop, easy to learn and navigate, clients let me know that it is easy to schedule and pay online. Before I found PetPocketbook through a NAPPS conference link, I was researching other platforms. The costs were not feasible for a startup business like mine and the interface of their programming was not as appealing to the eye nor compatible for the work that I do. I am grateful for this software and feel the price they charge is fair and resonable. The staff at PetPocketbook has been very helpful in answering all of my questions and attedning to my needs promptly. I would highly recommend this management software, thank you PetPocketbook!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Ease of scheduling, client messaging, streamlining communication, invoicing, centralizing requests on calendar, reports/stats, managing employee calendars and pay.
Cons:
Platform is still improving services and features, some features needed for your business may not be available.

Reasons for choosing PetPocketbook

pricing, ease of navigating, friendly and helpful staff

Vendor Response

Thanks for your review, Laura! We're excited to continue to grow together.

Replied April 2025

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MC
Maritza C.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 2 years

Reviewed November 2024

An all comprehensive platform that has saved my business!

5

Absolutely love using Petpocketbook for now over a year! It has enabled me to run my business in a much more efficient way. I love that the team behind it is very supportive and constantly evolves the tool with new features and improvements every year. PetPocketBook is a fantastic tool that keeps me organize whether it's for billing, keeping the team agenda well organized or accessing financial reports essential to develop my company further. I run my business mainly from abroad, and I would have never been able to maintain it without Petpocketbook!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
That it has all the features i could need for my business: invoicing, schedule, client portfolio, client communication, staff pay reports. It's so complete and makes my life so much easier since I joined.
Cons:
It's not a con but it's the fact it isn't available for clients as an app yet. So sometimes clients forget how to login, etc...

Reasons for switching to PetPocketbook

I used timetopet when i was working for another company. I found it very old style, and I didn't like the pricing structure.

Vendor Response

Thank you for the thoughtful review, Maritza! It's our pleasure to support you and your team. We can't wait to get feedback on the pet parent app now that testing has begun!

Replied November 2024

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ST
Shelby T.

Verified reviewer

Veterinary

2-10 employees

Used daily for less than 2 years

Reviewed March 2025

10/10 reccomend PetPocketbook to any pet care business

5

We’ve been with pet pocket book for a year and a half now and we’re so grateful for this program. It makes our day to day so much easier having communication, scheduling, invoicing, client information and payments all in one place. Helps us stay organized and able to run things more efficiently

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The ease of accessibility, not just for myself - but for my staff and my clients!
Cons:
The lack of flexibility with sending invoices!

Reasons for switching to PetPocketbook

1. Too expensive 2. Clients found too complicated

Vendor Response

Thanks for your feedback! Cheers to nearly 2 years together!

Replied March 2025

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SG
Shilo G.

Verified reviewer

Veterinary

2-10 employees

Used daily for less than 2 years

Reviewed January 2025

Wonderful software. Excellent customer service.

5

Easy software to navigate. Even for people like myself that find most technology difficult. I've been using it for over a year now and am so glad I found Pet Pocketbook to help streamline my pet sitting business.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The best and quickest customer services I have encountered.
Cons:
There's not really anything I don't like to be honest. I would recommend this to any pet ditter or groomer.

Reasons for choosing PetPocketbook

Ease of use and pricing was better. I like that they don't charge per user.

Vendor Response

Thank you for the kind words and for the shout-out for the customer service! We love being a part of your journey and supporting your business each step of the way.

Replied January 2025

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EZ
Emily Z.

Verified reviewer

Consumer Services

51-200 employees

Used daily for more than 2 years

Reviewed February 2025

Thanks PetPocketbook

4

I have been using PetPocketbook for 2 years, I wouldn't be able to run my business with out it. They are alway updating and making improvements which is great!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
I love that it is cute and fun. It is really affordable and the customer service is top notch if you have questions or issues.
Cons:
Sometimes clients can not figure out how to fill out their profile, its not always super intuitive.

Reasons for choosing PetPocketbook

PetPocketbook was one of the only options that did not charge based on how many users there are.

Vendor Response

It's been a wonderful 2 years together! Thanks for your support, Emily!

Replied February 2025

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SS
Susan S.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Reviewed November 2024

We love Pet Pocketbook!!!

5

Since transitioning from QuickBooks to PetPocketbook 4.5 years ago, it has saved our business an incredible amount of time. Things are running more efficiently and our staff can easily access pet information anytime they need it. It also has made our business more mobile and has greatly streamlined our billing process.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
My favorite thing about PetPocketbook is how much time it saves me. It's as if it was tailor made for our business.
Cons:
I wish that we could easily order our schedules in a master repeating/ ongoing basis/ print the schedules for a full week on one page as a listed view. (We have a meeting scheduled for this Friday to get to the bottom of the issues we are having with the master repeating schedule order.)

Reasons for switching to PetPocketbook

QuickBooks wasn't integrating all of the things we needed into one platform.

Vendor Response

Thank you for your review, Susan! Looking forward to our call on Friday to learn more. We appreciate your support over the past nearly 5 years!

Replied November 2024

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Showing 1 - 10 of 127 Reviews

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