--- title: "RunLoyal Software Reviews, Demo & Pricing - 2026" description: "Review of RunLoyal Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/pet-grooming/runloyal-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Kennel Software](https://www.softwareadvice.com/kennel/) / RunLoyal Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/pet-grooming/runloyal-profile/reviews/)[Alternatives](https://www.softwareadvice.com/pet-grooming/runloyal-profile/alternatives/) # RunLoyal Review From $119-$339/month 4 plans Wondering if RunLoyal is right for your organization? Our Kennel Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview RunLoyal 4.8 [(30)](https://www.softwareadvice.com/pet-grooming/runloyal-profile/reviews/) Pricing Starting at $119.00 flat rate per month ### About RunLoyal RunLoyal is built for the owners and managers of boarding, daycare, grooming, and training businesses — including dog parks and dog bars — who are ready to modernize how they run their facility and grow. If you're currently juggling paper logs, generic booking software, or a legacy platform you've outgrown, RunLoyal replaces all of it with one system built specifically for pet care. The core of RunLoyal is your own fully branded mobile app and web booking page — customized with your logo, colors, and business name — so pet parents can book services, upload vaccination records, sign agreements, pay deposits, and tip your staff, all while getting real-time updates, without ever seeing a generic third-party app. For your team, the mobile Staff App moves with them throughout the day, making it easy to check pets in and out, manage calendars and reservations, and message clients directly — from the front desk or the kennel floor. Behind the scenes, RunLoyal includes tools a lot of pet care software leaves out: reputation management that automatically prompts happy customers to leave 5-star reviews, and built-in time clock and payroll that calculates commissions and tip-splitting for y... ou — a real time-saver if you run groomers, trainers, or shift-based staff. Every account also includes unlimited back-office staff logins, automated reminders, kiosk mode for busy check-in windows, package and membership sales, and detailed financial reporting so you always know where revenue stands. Support doesn't stop at go-live. Onboarding typically takes 30–40 days from signed contract to launch, with live online training sessions and webinars to get your team comfortable with the system, backed by searchable documentation, how-to videos, phone support, and a knowledge base for ongoing questions. We also provide free data migration when you're switching or upgrading to RunLoyal, so you don't lose your existing customer and pet records in the move. Whether you're running a single location or planning to open more, RunLoyal is built to scale with you — saving staff hours every week while growing revenue and building a stronger, more professional brand. Wondering if RunLoyal is right for your organization? Our Kennel Software selection experts can help you in 15 minutes or less. ## RunLoyal User Interface ## Popular RunLoyal Alternatives Main Product RunLoyal 4.8 [(30)](https://www.softwareadvice.com/pet-grooming/runloyal-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.73Value for money - 4.93Customer support - 4.77Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Breeder Cloud Pro](https://www.softwareadvice.com/kennel/breeder-cloud-pro-profile/) 4.6 [(79)](https://www.softwareadvice.com/kennel/breeder-cloud-pro-profile/#reviews) Ratings Breakdown - 4.54Ease of use - 4.73Value for money - 4.51Customer support - 4.46Functionality Pricing Starting at $6.99 per month Get Price Alternative Product [KennelBooker](https://www.softwareadvice.com/kennel/kennelbooker-profile/) 4.6 [(77)](https://www.softwareadvice.com/kennel/kennelbooker-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.71Value for money - 4.76Customer support - 4.38Functionality Pricing Starting at $49.99 per month Get Price Alternative Product [BusyPaws](https://www.softwareadvice.com/kennel/busypaws-profile/) 4.7 [(80)](https://www.softwareadvice.com/kennel/busypaws-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.53Value for money - 4.71Customer support - 4.45Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [Pet Manager](https://www.softwareadvice.com/kennel/pet-manager-profile/) 5.0 [(62)](https://www.softwareadvice.com/kennel/pet-manager-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.78Value for money - 4.92Customer support - 4.82Functionality Pricing Starting at A$50.00 per month Get Price Alternative Product [Paw Partner](https://www.softwareadvice.com/pet-grooming/paw-partner-profile/) 4.8 [(61)](https://www.softwareadvice.com/pet-grooming/paw-partner-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.85Value for money - 4.92Customer support - 4.67Functionality Pricing Starting at $44.99 per month Get Price ## RunLoyal Pricing and Plans Starting price: $119.00 per month Free Trial Free Version Jog $119.00 flat rate, per month Plan includes: - Branded App - Up to 500 appointments a month - Unlimited amount of staff members - Appointment Reminders - Direct Messaging in App - vaccination reminders/uploads - 1 Staff App License Run $229.00 flat rate, per month Plan includes: - Branded App - Up to 1,000 appointments per month - 3 Staff App licenses - vaccination reminders/uploads - Unlimited amount of staff members - Direct Messaging in App - Appointment Reminders - Web booking - Peak Pricing Options - Payroll Calculation Sprint $289.00 flat rate, per month Plan includes: - Branded App - Unlimited amount of staff members - Up to 2,000 Appointments per month - 5 Staff App Licenses - Appointment Reminders - Direct Messaging in App - vaccination reminders/uploads - Web booking - Peak Pricing Options - Tagging Enterprise $339.00 flat rate, per month Plan includes: - Up to 5,00 appointments/month - Unlimited amount of staff members - Appointment Reminders - Direct Messaging in App - Reputation Management - Payroll Calculation - Tips/Commissions - Branded App - Web booking - 1 Staff App License Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## RunLoyal Features - Popular features found in Kennel Client Management Client Portal Electronic Payments Employee Management Mobile Access Online Booking Pet Birthday Tracking Pet Grooming Photo Management Records Management Reminders - More features of RunLoyal Accounting Activity Dashboard Activity Tracking AI Copilot Alerts/Notifications Animal Database API Appointment Management Appointment Scheduling Automated Scheduling Automatic Backup Availability Management Barcode/Ticket Scanning Billing & Invoicing Booking Management Calendar Management Calendar Sync Commission Management Confirmations/Reminders Credit Card Management Credit Card Processing Customer Accounts Customer Database Customer Feedback Customer History Customer Management Customer Service Management Customizable Branding Customizable Templates Customization Discount Management Document Storage Drag & Drop Electronic Forms Electronic Signature Email Alerts Email Marketing Email Reminders Employee Time Clock Event Calendar Facility Scheduling Generative AI Inventory and Retail Sales Inventory Management Invoice Management Loyalty Program Mobile Grooming Multi-Location Multiple User Accounts Onboarding Payment Processing Payroll and Commissions Payroll Management Personalization Pet Records Point of Sale (POS) Real-Time Reporting Receipt Management Recurring Appointments Recurring Tasks Reporting/Analytics Reporting & Statistics Reputation Management Sales Reports Scheduling Search/Filter Service Catalog SMS Messaging SMS Reminders Social Media Integration Staff Management Task Management Task Scheduling Third-Party Integrations User Management Vaccine Management Wait List Management ## RunLoyal Integrations Facebook Apps and Tabs Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Zapier Agents Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review Keap Integration rated undefined from -1 review ## RunLoyal User Reviews ## RunLoyal customer ratings - Overall rating: 4.8/5 - Total reviews: 30 ### Rating distribution - 5 stars: 25 reviews (83%) - 4 stars: 5 reviews (17%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.7/5 - Customer support: 4.9/5 - Functionality: 4.8/5 --- ### Fantastic reputation management and customer retaining system - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered Overall, this software is fantastic! It's efficient, easy to use, and highly customizable. It makes it so easy to build your own brand and get (and retain) loyal customers. It has made my business soar and has freed up so much time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This software has helped me double my customer base in only 6 weeks! Easily my favorite part of RunLoyal is the ability to create and customize your own app for your business that your customers can download. You can choose which of your customers to ask for a review, and they can easily write a review for you with your custom app. #### Cons I have no real complaints about RunLoyal, I only have one nitpick, and that is the software is updated pretty often. This is not a bad thing per se, I just find it irritating. But it's only a personal nitpick. I have had a really positive experience so far. --- ### Owner and manager - Overall rating: 5/5 - Reviewer: Lindsey V. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to set up. And customer service was very friendly. #### Cons Would like to change the colors to our custom colors. #### Reasons for switching to RunLoyal Bc Gingr is too hard to use and it’s just not user friendly, --- ### Paw Pack Doggy Daycare Review - Overall rating: 4/5 - Reviewer: Danielle H. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered Overall our contact we have at RunLoyal has been very dedicated to making sure any issues are addressed immediately #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros There is always a customer service representative available to answer questions #### Cons nothing really whenever there is an issue they have a solution typically --- ### Great Pet Industry App - Overall rating: 5/5 - Reviewer: Marea W. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RunLoyal is very responsive to client feedback and are always quick to assist with any issues, #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the fact our clients can interact with us on their terms. #### Cons The biggest challenge is that there are always new updates to learn about. #### Reasons for choosing RunLoyal We liked the App model which is more functional for the client. #### Reasons for switching to RunLoyal We liked the App model --- ### Exceptional Support and Attentiveness - Overall rating: 5/5 - Reviewer: Jen G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RunLoyal is led by a team that genuinely cares about their clients' success. I highly recommend RunLoyal and deeply appreciate Janakan's patience and assistance #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden] went above and beyond to help me navigate the process of achieving compliance with the credit card processing company. He was incredibly knowledgeable, responsive, and proactive every step of the way, ensuring that all issues were resolved quickly and efficiently. It's rare to find such personalized service, and it truly made all the difference. #### Cons As with any software there can be a glitch from time to time but is expected and they are always quick to fix any issues. --- ### Brisby’s BnB - Overall rating: 5/5 - Reviewer: Nichole R. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered We had a great experience with the people! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We really like how the program has every feature we could think of needing. #### Cons There were a few quirks like only being able to use email to sign up initially. For businesses like us we don’t take email only phone number so getting our clients all in the portal was a huge hassle. #### Reasons for choosing RunLoyal I work for Sublime K9 and they use Run Loyal --- ### [sensitive content hidden] was great, super helpful! - Overall rating: 5/5 - Reviewer: Igor G. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Great so far. [sensitive content hidden] explained basics, looking forward to our next training session #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Layout, simplicity, functionality, organization #### Cons No flaws so far. It was out introduction meeting and it all looks good for now #### Reasons for switching to RunLoyal Not so good reviews. Problems with end users --- ### Great Product - Overall rating: 5/5 - Reviewer: Samantha M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ease of the system and My onboarding team #### Cons Really hard to get ahold of someone when there is an issue or question --- ### Great app to provide to our clients - Overall rating: 5/5 - Reviewer: Bryan K. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered We are extremely satisfied with our decision to turn to RunLoyal. Dog boarding has been a small business line for ours for 40 years but realizing the growth potential has made that ramp up. We had previously had 3 points of contact for our customers to ask for boarding and then put everything into a shared google calendar. This worked when we only had a few dogs a night. But we outgrew that and moving to RunLoyal has expedited our growth to the point we are looking at an facility expansion that is 4x the size of our current operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Working with the sales and build team was fantastic. We were able to talk 1v1 with our team so they understood who we were and what our business is, so they could build the best app for us. Having a dedicated support contact has been fantastic as we are undergoing many changes in our business, [sensitive content hidden] is always there to respond to my emails! #### Cons The developers have done a great job at trying to encompass as many types of businesses as possible to make a replicable product for everyone. This though makes some of the wants/needs of our specific app to not be done. This is understanding because they are producing a product that countless other users are using. But I will have to say, they listen to feedback and do very frequent usability updates. --- ### Worth every penny - Overall rating: 5/5 - Reviewer: Anthony P. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of access, organization, professionalism, & overall atmosphere is amazing. There have been a few bumps in the road but the technical support team has ALWAYS been very responsive and helpful. Friendly Furscapes will always be a client because of this and how kind the staff has been since we’ve met. #### Cons There are a few glitches here and there & sometimes the booking can be confusing for clients. What I like the least is that our app doesn’t show prices for clients and sometimes they are surprised. Also finding the invoice on the app is confusing for them as well. Aside from that there’s really nothing I dislike about Run Loyal & will always choose this software of competitors like Daysmart #### Reasons for switching to RunLoyal Professionalism --- Showing 1 - 10 of 30 Reviews [See All Reviews](https://www.softwareadvice.com/pet-grooming/runloyal-profile/reviews/) ## RunLoyal Popular Comparisons [Breeder Cloud Pro vs RunLoyal](https://www.softwareadvice.com/kennel/breeder-cloud-pro-profile/vs/runloyal/)[KennelBooker vs RunLoyal](https://www.softwareadvice.com/kennel/kennelbooker-profile/vs/runloyal/)[BusyPaws vs RunLoyal](https://www.softwareadvice.com/kennel/busypaws-profile/vs/runloyal/)[Pet Manager vs RunLoyal](https://www.softwareadvice.com/kennel/pet-manager-profile/vs/runloyal/) [Compare All Alternatives](https://www.softwareadvice.com/pet-grooming/runloyal-profile/alternatives/) ## Other Top Recommended Kennel Software [eTailPet](https://www.softwareadvice.com/retail/sellit-pos-profile/) **4.2** (13) Recently recommended **1** times [PetExec](https://www.softwareadvice.com/pet-grooming/petexec-profile/) **4.6** (662) Recently recommended **0** times [Time To Pet](https://www.softwareadvice.com/kennel/time-to-pet-profile/) **4.9** (291) Recently recommended **0** times [MoeGo](https://www.softwareadvice.com/pet-grooming/moego-profile/) **4.7** (232) Recently recommended **0** times Stuck Between Options? 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