RunLoyal 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

RunLoyal

4.8

(27)

Pricing

Starting at $99.00 per month

About RunLoyal

The first and only software to give your pet-care business a custom branded mobile app for customers to book your services! RunLoyal’s user-friendly platform makes it easy to manage online bookings, automated reminders, 2-way messaging, staff scheduling, financial reporting and more. Your customers will love how easy it is to book services, send immunizations, sign agreements, pay deposits and tip staff - all through your branded app. Save your staff hours each week while increasing your revenue with RunLoyal.

We also provide free data migration for switching/upgrading to RunLoyal.

RunLoyal Screenshots

RunLoyal Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Jog

$99.00

flat rate, per month

Plan includes:

Branded App
Up to 500 appointments a month
1 Staff App License
Unlimited amount of staff members
Appointment Reminders
Direct Messaging in App

Run

$199.00

flat rate, per month

Plan includes:

Branded App
Up to 1,000 appointments per month
3 Staff App licenses
vaccination reminders/uploads
Unlimited amount of staff members
Direct Messaging in App
Appointment Reminders
Web booking
Peak Pricing Options

Sprint

$249.00

flat rate, per month

Plan includes:

Branded App
Unlimited amount of staff members
Up to 2,000 Appointments per month
5 Staff App Licenses
Appointment Reminders
Direct Messaging in App
vaccination reminders/uploads
Web booking
Peak Pricing Options
Tagging

Enterprise

$299.00

flat rate, per month

No plan information available

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RunLoyal Features

Popular features found in Kennel
Client Management
Client Portal
Electronic Payments
Employee Management
Mobile Access
Online Booking
Pet Birthday Tracking
Pet Grooming
Photo Management
Records Management
Reminders
More features of RunLoyal
Activity Dashboard
Activity Tracking
Alerts/Notifications
Animal Database
API
Appointment Management
Appointment Scheduling
Automated Scheduling
Automatic Backup
Availability Management
Barcode/Ticket Scanning
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Commission Management
Confirmations/Reminders
Credit Card Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Management
Customer Service Management
Customizable Branding
Customizable Templates
Customization
Discount Management
Document Storage
Drag & Drop
Electronic Forms
Electronic Signature
Email Alerts
Email Marketing
Email Reminders
Employee Time Clock
Event Calendar
Facility Scheduling
Inventory Management
Invoice Management
Loyalty Program
Mobile Grooming
Multi-Location
Multiple User Accounts
Onboarding
Payment Processing
Personalization
Point of Sale (POS)
Real-Time Reporting
Receipt Management
Recurring Appointments
Recurring Tasks
Reporting/Analytics
Reporting & Statistics
Reputation Management
Sales Reports
Scheduling
Search/Filter
Service Catalog
SMS Messaging
SMS Reminders
Social Media Integration
Staff Management
Task Management
Task Scheduling
Third-Party Integrations
User Management
Vaccine Management
Wait List Management

RunLoyal Integrations

Mailchimp

Facebook Apps and Tabs

RunLoyal User Reviews

Overall Rating

4.8

Ratings Breakdown

81%

19%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.9

Functionality

4.7

Danielle R.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Run to use, RunLoyal!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Super easy to use, does everything we need it to and more, customer support is quick and helpful. Would recommend to any pet care business.

Cons:

Nothing so far. Have been using for 2 years. Regular updates add new reports, make scheduling more efficient.

Diane H.

Verified reviewer

Facilities Services

2-10 employees

Used daily for more than 2 years

Reviewed February 2025

Run loyal [sensitive content hidden]

Been using their software for 3.5 years and am very happy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[sensitive content hidden] got to the bottom of my issue and got it straightened out right away!

Cons:

Nothing they are always very helpful with everything

Reasons for choosing RunLoyal

It had the app and no one else did at the time

Jerry B.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2022

Run loyal

Overall pleased

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

App is great, day to day management is smooth and effetive

Cons:

Training section needs developed to cathc up with industry

Reasons for choosing RunLoyal

ONline back up and app

Reasons for switching to RunLoyal

Online, app

Brandon F.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2025

Happy Customer (Let's Go Canine)

11 out of 10 !! The App is awesome and my customers think so as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and the excellent knowledgeable support.. However, not that often do you need it!!

Cons:

Nothing. The software is excellent. Does everything and more for our Pet business.

Reasons for switching to RunLoyal

More features. Updated App payment facilitation

Rikki S.

Verified reviewer

Veterinary

2-10 employees

Used daily for less than 2 years

Reviewed February 2025

Best thing to happen to our dog training business!

Extremely pleasant. All of the staff have been incredibly supportive and quick at responding to all of my questions. I love that they are constantly updating the software to tailor our needs as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ability to customize the features to fit our business' structure. I also appreciate the customer service.

Cons:

I love everything about it although I am hopeful the calendar will be able to integrate to Google calendar one day.

Reasons for choosing RunLoyal

Customization abilities and having a custom app with our own branding

katie K.

Verified reviewer

Facilities Services

51-200 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Katie's Kennel Review

100/100! I really enjoyed learning the process and having support from [sensitive content hidden] along the way! Everyone was friendly and prompt to answer any questions!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciated the personalized feel from learning, to set-up to support! Your onboarding staff was amazing and I really appreciated [sensitive content hidden] and her reassurance and help through this process!

Cons:

Loved it all! I dont have any cons at all. If anything I had a few learning curves but knew I would along this process!

Reasons for switching to RunLoyal

to have a more user friendly and professional appeal

Gabe Y.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2025

Great customer service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mobile app capability for business. [sensitive content hidden] provided great customer service during set up

Cons:

Some features I wish could be more customizable. Aesthetically the app could be improved

Reasons for choosing RunLoyal

The white labeled mobile app made for a better customer experience

Lindsey V.

Verified reviewer

Retail

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

Owner and manager

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Super easy to set up. And customer service was very friendly.

Cons:

Would like to change the colors to our custom colors.

Reasons for switching to RunLoyal

Bc Gingr is too hard to use and it’s just not user friendly,

Marea W.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Reviewed April 2021

Great Pet Industry App

RunLoyal is very responsive to client feedback and are always quick to assist with any issues,

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like the fact our clients can interact with us on their terms.

Cons:

The biggest challenge is that there are always new updates to learn about.

Reasons for choosing RunLoyal

We liked the App model which is more functional for the client.

Reasons for switching to RunLoyal

We liked the App model

Jen G.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 2 years

Reviewed January 2025

Exceptional Support and Attentiveness

RunLoyal is led by a team that genuinely cares about their clients' success. I highly recommend RunLoyal and deeply appreciate Janakan's patience and assistance

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

[sensitive content hidden] went above and beyond to help me navigate the process of achieving compliance with the credit card processing company. He was incredibly knowledgeable, responsive, and proactive every step of the way, ensuring that all issues were resolved quickly and efficiently. It's rare to find such personalized service, and it truly made all the difference.

Cons:

As with any software there can be a glitch from time to time but is expected and they are always quick to fix any issues.

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