CenturyLink 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

CenturyLink

3.5

(33)

Pricing

Starting at $0.12 per month

About CenturyLink

CenturyLink is an Infrastructure-as-a-Service (IaaS) solution designed to assist businesses with cloud computing, server access and control, task scheduling, data backup, disaster recovery and more. Professionals can utilize the platform to maintain compliance with various industry regulations such as Health Insurance Portability and Accountability Act (HIPAA), Payment Card Industry Data Security Standard (PCI DSS) and ISO27001.

Key features of CenturyLink include patch management, load balancing, alerts, IPsec VPN and data transfer. It lets users create cloud servers by combining various operating systems, CPU and memory or storage levels, set up alerts about utilization spikes and schedule/automate server maintenance tasks. Additionally, it helps administrators secure business processes through role-based access control and single-sign-on (SSO) capabilities.

CenturyLink's networking functionality allows businesses to facilitate data transfer over public interfaces. The product is available on hourly or monthly subscriptions and support is extended via documentation and other online measures.

CenturyLink Screenshots

CenturyLink Pricing and Plans

Starting price: $0.12 per month

Free Trial

Free Version

Basic

$0.12

usage based, per month

No plan information available

CenturyLink Features

Popular features found in Cloud Management
Capacity Analytics
Compliance Management
Disaster Recovery
Event Logs
Real-Time Monitoring
Reporting & Statistics
Resource Management
Security Management
Service Level Agreement (SLA) Management
Third-Party Integrations
More features of CenturyLink
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Authentication
Backup and Recovery
Cloud Computing
Configuration Management
Data Security
Data Storage Management
Load Balancing
Monitoring
Network Monitoring
Patch Management
Performance Monitoring
Real-Time Notifications
Reporting/Analytics
Resource Allocation & Planning
Role-Based Permissions
Scheduling
Secure Data Storage
Server Monitoring
Single Sign On
Task Scheduling

CenturyLink User Reviews

Overall Rating

3.5

Ratings Breakdown

24%

33%

18%

12%

Secondary Ratings

Ease of Use

3.9

Value for money

3.4

Customer support

3.5

Functionality

3.8

Michael A.

Verified reviewer

Warehousing

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

CENTURYLINK WILL NOT BE MISSED

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Functionality

Pros:

Although I am switching away from CenturyLink service, I like that you can manage your account, upgrade your service, or pay your bill easily from your phone.

Cons:

I absolutely dislike how hard it was for me to cancel my service. They made it nearly impossible to do.

Johnny P.

Verified reviewer

Computer Software

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed June 2025

Manage everything with your internet all in one place.

It was great internet for the price. I actually liked the CenturyLink app. It was modern, clean, and showed me only what I needed to see.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great app to manage my internet bill, check on internet status, see what's new, and schedule maintenance if needed.

Cons:

There were moments when the service would go down and be down for a while. It was never longer than a day, but a few hours at a time really negatively impacted our experience. The app was good but it would often have us sign in again and again.

Jessica G.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

Reliable service

Previously 2

Overall, my experience with CenturyLink has been mostly positive, with reliable service but occasional delays in customer support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CenturyLink has been reliable for me, with steady internet speeds and service that meets my everyday needs

Cons:

What I like least about CenturyLink is that customer support can be slow to respond when there’s an issue.

Kathryn K.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Great customer service

Excellent service and great customer service. Professional and always tried to the best of their abilities to correct the situation

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service was always helpful, respectful and very courteous and professional every time I spoke with them

Cons:

When I always had to call customer service because I was paying for two accounts for some unknown reasons

Ivery G.

Verified reviewer

Retail

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2025

The Storage Cloud

I was just happy to have a system in place that granted us the opportunity to store data and Analys it between different variables

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A system that helped managed data was big at the time, for our new start up. It was accessible and affordable

Cons:

The spottiness, but this was years ago it may be better now.

Yoyo F.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2021

Century Link is better than Xfinity in terms of pricing but that's about it

Decent, better than competitors but could be better and have more consistent Wifi speeds.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CenturyLink has no contract unlike Xfinity which is 12 month contract. And it also has 940 mbps down and up.

Cons:

Wifi speeds is about 50mbps by default. If you plug in ethernet you can get to 940 Mbps. But from asking around, it seems like everyone is hard stuck to around 50mbps via Wifi no matter what. It could be the free modem they provided is just bad.

Reasons for choosing CenturyLink

Chose over Comcast Xfinity's "gigabit" because Xfinity only has 20 mbps up and it's super hidden. Xfinity has all these gotchas and that CenturyLink simply doesn't have. Comcast Xfinity has too much gotchas.

Adam D.

Verified reviewer

Events Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed March 2025

Good but not the Best. Could be cheaper

It was ok. The price was a litter higher than what I have now.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I did like them but they got slower. I do think they have upgraded to Fiber cents I had them last witch was a few years ago.

Cons:

Slower internet but I do think they have improved some.

Todd F.

Verified reviewer

Consumer Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed December 2024

Century Link super-fast connectivity

Overall, I have been pretty satisfied with Century Link.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the quality and service of the High-speed internet they give.

Cons:

My dislike is when you have to reach out and call sometimes it takes long to find the right department.

Verified

Reviewer

Consumer Services

Self-Employed

Used daily for less than 6 months

Review source

Reviewed November 2024

CenturyLink review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about century link Is nothing. I don't like anything about century link.

Cons:

What I liked least about century link is that they will continue to charge you, keeping your account open, and refuse to allow you to close it but yet restrict your access to their data servers, and rack up your bill to over $800 all without allowing you to access their internet, and after you told them to close the account and shut the service off.

DAVID M.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

Poorest company in the world.

worst customer service you could ever ask for. -10 starts given

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

nothing, they cannot even get a simple appointment right then they just give you a bunch of lies and hope it helps them to get you off the phone. Liars all of them. Hope their ship crashes on a pile of rocks. Nothing and I mean nothing good about centurylink. Nothing!

Cons:

everything. poorest company i have ever dealt with hope they go down in flames by tomorrow!

Showing 1 - 10 of 33 Reviews

See All Reviews