Informer 2026: Benefits, Features & Pricing

My overall experience with Informer has been great! There are a few tweaks that I feel need to be made and periodic glitching but other than that everything has gone smoothly. When teaching my end users how to navigate and use the product everything is very self explanatory and I hear nothing but amazing comments and compliments about Informer once they get the hang of it. I would highly recommend Informer to other universities and organizations that would benefit from using it.

Excellent. Informer delivers the powerful, complicated reporting our data-hungry team needs. Our data is spread between several connected yet disparate systems, with different systems being in charge of different types of information (e-commerce is here, ERP is there, customer Source of Truth is SFDC) and Informer consumes and unifies it all in one application.

We have had some difficulties setting up Informer 5, but the support has been very good, both knowledgeable and timely.

Overall I really have no complaints. The customer service is extremely responsive and the software itself is constantly be improved and enhanced. We've used Informer for over 10 years and the product of today is far superior to what we started with. Also, the support team really listens to user feedback and tries to incorporate as many suggestions as possible into new releases.

I've been using Informer for at least 8 years in my current research position at an institution of higher education. It has been a fantastic tool that has allowed me to more effectively and efficiently perform the duties of my job.

Overall experience with Informer has been impeccable. The new GUI makes it so pleasing to work with since it is alot more user friendly.

I recently selected Entrinsik Informer to fill a need for real time and scheduled reporting in a distribution environment with Infor SX.e (ERP), Infor Storefront (Ecommerce), TWL (Warehouse Logistics) Tour de Force (CRM), and a new Infor Proof of Delivery product. Software installation and connecting to various data sources was very easy and support was very helpful. I was in production with the product literally within days and without a drawn-out, expensive, resource intensive implementation. Their people are absolutely top-notch. Out of the box, the product is pretty much a blank slate. That's was exactly what I was looking for. It is not a prebuild set of management tools/reports/dashboards that are already integrated with my specific ERP. You will want to have some knowledge of your databases if there is not a mapping suite already available. That has not been a problem for the platforms/dbs I've mentioned but it's something to be mindful of. Also it would be helpful to know javascript for certain field calculations - I've never really worked with javascript before and it's something I've picked up while working with the product. Overall, I'm a really big fan of the product. Pretty much right out of the gate, I was building near real time alerts for conditions that required action throughout the day, I was building reports and dashboards for a Proof of Delivery app that is in development and for which those tools just didn't exist yet in the app. I created reporting that helps keep customer data consistent between ERP, CRM and ecommerce systems. I was able to create loss prevention alerts on access to sensitive databases. I've pretty much accomplished in the first few months what I set out to do with the product initially and now, I'm working on finding new ways to use the product. I will say that one specific advantage to the product and one that I can ROI the thing with all by itself is in managing user licenses for other products. I have been able to use the 'Live Excel' capability to give access to real time queries from various dbs without having to pay for/manage additional user licenses for other products. I recommend the product and look forward to collaborating with other users.

Excellent for Dashboards and reporting