Gateway Ticketing 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Gateway Ticketing is right for your organization?

Our Zoo Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Gateway Ticketing

4.1

(17)

Pricing

Pricing available upon request

About Gateway Ticketing

Gateway Ticketing is a cloud-based ticketing system designed to help theme parks and other attractions manage point-of-sale processes, sales, memberships, and more on a single platform. It can help users manage admissions, sales and ticketing needs, as well as other aspects of businesses such as billing, reservations and financial management.

Gateway Ticketing includes CRM and reporting capabilities. Additionally, the reporting module delivers accurate, real-time insights for daily operations and strategic planning.

Gateway Ticketing Screenshots

Gateway Ticketing Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Gateway Ticketing Features

Popular features found in Zoo
Animal Database
Animal Monitoring
Breeding Management
Inventory Management
Medical Records
Ticketing
More features of Gateway Ticketing
Access Controls/Permissions
Alerts/Notifications
API
Attendance Tracking
Barcode/Ticket Scanning
Barcoding/RFID
Built-In Database
Calendar Management
Communication Management
Contact Management
Customer Data Management
Customer History
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Data Storage Management
Data Visualization
Discount Management
Electronic Payments
Email Alerts
Email Management
Email Marketing
Event Calendar
Event Management
Gift Shop POS
Historical Reporting
Kiosk Ticketing
Membership Management
Mobile Access
Mobile Ticketing
Multi-Location
Multiple User Accounts
Online Ticketing
Onsite Ticketing
Order Processing
Point of Sale (POS)
Print-at-Home
Promotions Management
Real-Time Data
Registration Management
Reporting/Analytics
Reporting & Statistics
Reserved Seating
Sales Reports
Scheduled/Automated Reports
Season Tickets
Seating Map
Secure Data Storage
Surveys & Feedback
Tagging
Third-Party Integrations
Ticket Brokering
Ticket Reservations
Website Management

Gateway Ticketing User Reviews

Overall Rating

4.1

Ratings Breakdown

47%

29%

18%

Secondary Ratings

Ease of Use

4.2

Value for money

3.8

Customer support

4.1

Functionality

4.1

Have you used Gateway Ticketing and would like to share your experience with others?

Tammy T.

Verified reviewer

Cosmetics

11-50 employees

Used other for less than 12 months

Review source

Reviewed August 2019

A must for admissions-based business

Ratings Breakdown

Ease of use

Functionality

Pros:

I loved its ability to create barcodes, to track and produce reports from. It was a large software that had a lot of capability, many of which I didn’t even scratch the surface of.

Cons:

I disliked how many options and little buttons there were to get to one place. It’s like twenty different routes to get to one destination. As a user, I also felt like the software as a whole looked a little outdated.

Grant R.

Verified reviewer

Entertainment

10000+ employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Gateway Ticketing, A Partner in our Operation

We have found Gateway to be more of a partner in our operations than a passive vendor. We have a strong relationship with every level of the company. I could not be more pleased with the service and the products they provide. Galaxy has been a powerful tool to not only manage our sales, but enhance our guests experiences at our facilities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Gateway Ticketing System's Galaxy offers us a single sales platform to service all our individual business needs. It provides a powerful ticketing system, with a traditional POS system that continues to evolve to meet our ever changing environment. The ability to run one platform, not only allows efficient system management, but also provides system experience for our guests and team members.

Cons:

There is a bit of a learning curve when it comes to managing the system. However Gateway has always provided us with outstanding support and documentation.

Reasons for choosing Gateway Ticketing

The services Gateway Ticketing provides with the software as well as the cross "platform" abilities of the software.

Reasons for switching to Gateway Ticketing

We needed one system to deploy and manage across multiple properties with a range of sales needs.

Wenzhe C.

Verified reviewer

Leisure, Travel & Tourism

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed September 2022

Avoid at all costs

Diabolical, not a computerised system, actively fights the operator and undoes the work. Creates huge openings for human error.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Really hard to find anything commendable.

Cons:

The lack of automation and the undying coding errors that cause intense stress and inefficiency.

Reasons for switching to Gateway Ticketing

Cheaper - Galaxy is the cheapest on the market for a reason.

Yewande O.

Verified reviewer

Accounting

51-200 employees

Used daily for less than 12 months

Review source

Reviewed November 2025

GATEWAY TICKETING

I liked the collection management event ticketing and membership management as it helped with our process and made it very efficient

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great value for money and the customer support was also so good and it was very easy to use as well as

Cons:

The search functionality is cumbersome and it required extra patience when searching for old tickets

Ro H.

Verified reviewer

Entertainment

51-200 employees

Used daily for less than 6 months

Review source

Reviewed November 2025

Gateway Ticketing - Fantastic!

Brilliant source to use, everything you need is right here. Customer support is on the ball and will get back to you as quickly as they can.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really liked that Gateway Ticketing is so easy to use, everything is so straightforward. The value for money is fantastic too.

Cons:

I haven’t found anything that I didn’t like, I have only been using for a couple weeks but so far all good.

Gianni M.

Verified reviewer

Sporting Goods

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

A modern,user friendly software for ticketing.

Gateway ticketing has saved us alot of time and boosted our daily revenue collection.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is a cloud based ticketing and revenue management software.

Cons:

The software is frictionless i have nothing to dislike.

Lucia M.

Verified reviewer

Management Consulting

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

The Best Ticketing Solution For Business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Gateway Ticketing is a great business ticketing solution as it is fast customizable and easy to use. It ensures visitors have an amazing experience.

Cons:

I have used Gateway Ticketing without problems. It has been awesome.

Ahmed M.

Verified reviewer

Import and Export

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed November 2024

Gateway Ticketing Is a Reliable Ticketing Solution

The experience I have with Gateway Ticketing is superb.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Gateway Ticketing is an effective and easy to use ticketing solution. The capabilities of Gateway Ticketing are exceptional.

Cons:

I have zero dislikes for Gateway Ticketing. Gateway Ticketing is brilliant.

Alicia C.

Used daily for more than 2 years

Review source

Reviewed October 2017

Galaxy presents some interesting challenges but also provides customer service to troubleshoot.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The POS is easy to use. Reservations are a bit more challenging but with minimal training there is a high degree of user friendliness.

Cons:

If you are using multiple platforms and need to rely on integration you will likely experience some challenges.

Verified

Reviewer

Consumer Goods

2-10 employees

Used daily for free trial

Review source

Reviewed June 2021

Review #1 Galaxy

Did take long to become comfortable

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of navigation, customer support, familiar brand

Cons:

Overall not much different than previous software

Reasons for choosing Gateway Ticketing

Price

Showing 1 - 10 of 17 Reviews

Load More Reviews

Other Top Recommended Zoo Software

ROLLER

4.2 (143)

Recently recommended 0 times

Volgistics

4.6 (94)

Recently recommended 0 times

SaffireTix

4.7 (77)

Recently recommended 0 times

Blackbaud Altru

4.0 (41)

Recently recommended 0 times

Stuck Between Options?

Our experts can help you compare Gateway Ticketing with other top options, so you can find the best fit for your needs.

Gateway Ticketing 2026: Benefits, Features & Pricing

Overview

About Gateway Ticketing

Gateway Ticketing Screenshots

Gateway Ticketing Pricing and Plans

Gateway Ticketing Features

Gateway Ticketing User Reviews

Other Top Recommended Zoo Software

See what companies are saying about Software Advice