PitneyShip 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

PitneyShip

4.6

(133)

Pricing

Pricing available upon request

About PitneyShip

PitneyShip is a shipping platform that helps small businesses streamline shipment and delivery tracking operations. It enables employees to access discounted shipping rates from multiple shipping and courier services including USPS and UPS.

PitneyShip allows professionals to compare shipping and postage prices, schedule pick-ups as well as send packages, letters and large envelopes. Additionally, it provides a variety of features such as status tracking, SMS messaging, shipping labels, role-based permissions, package tracking, label printing, an activity dashboard, shipment price calculation and more.

PitneyShip lets administrators print first-class postage for letters, generate custom reports and send sensitive documents with same-day delivery options. Pricing is available on request and support is extended via phone, email and other online measures.

PitneyShip Screenshots

PitneyShip Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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PitneyShip Features

Popular features found in Shipping
Alerts/Notifications
Bills of Lading
Delivery Tracking
eCommerce Management
Import/Export Management
Inventory Management
Label Printing
Parcel Shipping
Quotes/Estimates
Reporting/Analytics
Shipping Management
More features of PitneyShip
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Air Shipping
API
Billing & Invoicing
CASS Certified
Cost Analysis
Customizable Branding
Data Import/Export
Delivery Estimate
Delivery Record
Email Templates
Ground Shipping
Historical Reporting
Location Tracking
Multi-Location
Order Management
Package Tracking
Reporting & Statistics
Role-Based Permissions
Search/Filter
Self Service Portal
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Services Integration
SMS Messaging
Status Tracking

PitneyShip User Reviews

Overall Rating

4.6

Ratings Breakdown

68%

24%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.1

Functionality

4.5

Jenny L. G.

Verified reviewer

Legal Services

201-500 employees

Used weekly for less than 6 months

Reviewed August 2025

I like PitneyShip!

Very Good. It's super fast and is keeping up with our client/matter numbers pretty well. The system doesn't go down too often, either.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's so much faster than filling out the paperwork (including the green card), adding postage and mailing my work; then waiting for the green card to come back. Also, I get an email immediately afterward indicating that my letter/document has been sent and frequent updates to delivery.

Cons:

I'm having a difficult time getting refunds for postage printed on envelopes that were never mailed.

Vendor Response

Hi Jenny, Thanks so much for the thoughtful review! We're really glad to hear PitneyShip’s helping speed things up for you—especially with all the mailing logistics that come with legal work. Getting instant email updates definitely beats waiting around for green cards! Sorry to hear you’ve had trouble with refunding unused postage. That shouldn't be a hassle, and we’d love to help—feel free to reach out if it’s still unresolved. We appreciate you sharing your experience, and we’re so happy PitneyShip is keeping up with your team’s needs!

Replied August 2025

Kim Z.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used weekly for less than 2 years

Reviewed September 2025

Pitney Bowes online

Easy to use. keeps track of shipments. decent prices, and overall good product. I like the fact that we can order supplies that print right along with the USPS products.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and easy to keep track of shipments. The labels are easy to print and it maintains the address book for us.

Cons:

nothing. I really like the product. I can't really say there is anything that I don't like about the program. It works for what we need. I guess I wish we didn't have to pay for the stamp paper sheets.

Reasons for choosing PitneyShip

Less expensive. Easier to use. Pitney Bowes name

Reasons for switching to PitneyShip

lease got too expensive for the lower volume when we went to EMR

Vendor Response

Hi Kim, Thanks so much for sharing your feedback! We're glad to hear PitneyShip makes it easy to track shipments, print labels, and manage your address book. It’s also great to know you’ve found value in ordering supplies alongside USPS products. We hear you on the stamp paper sheets, and we’ll make sure your input is shared with our team. We truly appreciate you choosing PitneyShip for its ease of use, cost savings, and trusted Pitney Bowes name. We're grateful to support your practice’s shipping needs!

Replied September 2025

George S.

Verified reviewer

Judiciary

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed January 2026

Skip the long USPS and UPS lines

If you enjoy walking past the long line of UPS customers and dropping your package off and leaving or if you enjoy putting your package or large envelope in your mail box for the postman to pick up instead of going to the post office, this is the service for you. I have used this service for about 15 years and although I am no longer using it in a business setting, I find it excellent in a personal setting. I can print my own stamps and print my own shipping labels. All I have to do is keep shipping labels and stamp labels on hand. If I make a mistake I can get an immediate return/refund. If I don't have enough postage to buy more stamps, SantaPro/PitneyShip re-ups in my selected amount. While I only use USPS and UPS, they also ship FedEx. As a matter of fact they compare the prices of each one and I can select whichever one I want to use before printing out the postage or mailing label.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love walking around the long customer service lines at United Parcel Service and the United States Post Office

Cons:

I've been dealing with this Pitney Bowes scale for years and I can't seem to get the app to recognize it. If I ever do it seems to lose it.

Vendor Response

Hi George, Thank you for sharing your review and for being a long-time PitneyShip customer, we truly appreciate your loyalty. We’re glad to hear how much you enjoy the convenience of skipping long USPS and UPS lines, printing your own stamps and labels, and taking advantage of features like easy refunds and rate comparisons across carriers. We also appreciate your feedback about the scale connectivity and understand how frustrating that can be. Our support team would be happy to help troubleshoot and work toward a more reliable experience if you would like assistance. Thanks again for your feedback. We’re glad PitneyShip continues to support your shipping needs.

Replied January 2026

Jeff D.

Verified reviewer

Construction

2-10 employees

Used weekly for more than 2 years

Reviewed June 2025

BAD Oustsouced Customer Service

If you do not have any issues and software working fine, it is good, but if you run into a problem, good luck getting timely help!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The discounts from regular Postage & UPS Rates. If you are a frequent shipper this is a nice feature.

Cons:

The Customer service is VERY POOR! They have outsourced this to a call center which appears to be in India and at times HARD to communicate with the rep and they really do not seem to care.

Vendor Response

Hi Jeff, thank you for your review. We're glad to hear you’ve found value in the postage and UPS rate discounts. We’re sorry to hear about your experience with customer support. We know how important clear and timely help is, and we’ve shared your feedback with our support leadership so we can improve. Thanks again for taking the time to share your thoughts.

Replied June 2025

Susi H.

Verified reviewer

Consumer Goods

2-10 employees

Used daily for more than 2 years

Reviewed October 2025

Competitive Prices and User Friendly

I've been with you a LONG time. Starting with ship station, then shifted to Pitney Ship, SendPro and now Pitney Ship. Have had very few problems over the years, but it used to be much easier getting tech support. Now if there is an issue, I have to create a ticket and wait, or get on a lengthy chat. I do miss being able to pick up the phone and talk to someone. Other than that, I am happy with the service. Just would like the scale and Device Hub to stay online.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use and competitive pricing. Love that I have an address book where names pop right up and that I can have presets for my mailers and boxes. It makes it quick and easy.

Cons:

In the last couple of months I have had lots of issues with Device Hub. My scale goes offline continually and I am having to redownload it, then activate it. It did not do this in the past. Very annoying. I often just type in the weight, but would like to see this issue resolved.

Reasons for choosing PitneyShip

The features matched or were similar to other vendors, but I generally only use USPS, so pricing was the reason I went with PB

Vendor Response

Hi Susi, thank you for taking the time to share your detailed feedback and for being such a long-time customer! We’re so glad to hear you enjoy PitneyShip’s ease of use, competitive pricing, and helpful features like the address book and presets. We’re sorry to hear about the recent Device Hub and scale issues — that sounds frustrating, especially since it used to work smoothly for you. We appreciate you sharing this insight and will make sure it’s passed along to our support and product teams. Thank you again for your loyalty and for continuing to choose PitneyShip over the years — we truly appreciate your partnership! —The Pitney Bowes Team

Replied October 2025

JEANNINE A.

Verified reviewer

Alternative Medicine

Self-Employed

Used weekly for less than 2 years

Reviewed November 2025

I am a happy user of PitneyShip.

My overall experience with PitneyShip, wonderful. Easy, less expensive than the post office and convenient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I was new to shipping online when I started with Pitney. It was easy to learn and is a great value for someone who works from home. I feel there is definite security with the service, with accessing my accounts and with tracking packages. I have only had to have a refund twice in the last six or so years, on my mistake with the wrong address, and the process was smooth.

Cons:

I cannot think of anything that I do not like about PitneyShip. I would recommend it to others who work from home.

Reasons for switching to PitneyShip

They became too greedy at Etsy and not about the seller.

Vendor Response

Hi Jeannine, Thank you so much for the wonderful review! We’re thrilled to hear that PitneyShip has been easy to learn and a great fit for your home-based business. It’s great to know you feel secure using the platform and that refund requests have been smooth when needed. We really appreciate your recommendation and are glad PitneyShip offers the convenience and value you were looking for. Thanks again for choosing us—your feedback truly means a lot!

Replied November 2025

Melissa O.

Verified reviewer

Arts and Crafts

Self-Employed

Used monthly for more than 2 years

Reviewed January 2026

Small Shop - Big Help

I have a small resale shop and PitneyShip makes is so easy to ship my customer's packages both quickly and at a discounted price compared to walking into the post office! I especially love that I can print first-class USPS to send my tiny light weight items out.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

PitneyShip is delightfully easy to use! I love the shipping discount the most. I also love the address book feature.

Cons:

What's not to like? I've been using PitneyShip for more than 4 years and have NEVER had a problem at all.

Vendor Response

Hi Melissa, Thank you for the wonderful review. We’re so glad to hear PitneyShip has been easy to use and that you’re enjoying the shipping discounts and address book feature. It’s great to know the ability to print First-Class USPS postage has made shipping your lightweight items faster and more affordable. We truly appreciate your loyalty over the past four years and are thrilled PitneyShip continues to support your resale shop without any issues. Thanks again for sharing your experience. We’re happy to be part of your shipping workflow.

Replied January 2026

Chris B.

Verified reviewer

Consumer Goods

2-10 employees

Used weekly for less than 2 years

Reviewed January 2026

small business review

Overall my experience with PitneyShip has been great. It's very user friendly and very convenient for a small business like ours.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

PitneyShip is user friendly. It has been our go to shipping preference since covid happened. We love the convenience of it

Cons:

No cons. I've yet to use other shipment providers. PitneyShip has been great so far for our small business.

Vendor Response

Hi Chris, Thank you so much for your kind review. We’re glad to hear PitneyShip has been your go-to shipping solution since COVID and that you find it user friendly and convenient. Supporting small businesses with simple and reliable shipping is exactly what we aim to do. We truly appreciate your continued trust in PitneyShip and are happy to hear it has been working well for your business. Thanks again for sharing your experience. We look forward to continuing to support your shipping needs.

Replied January 2026

Davida B.

Verified reviewer

Cosmetics

Self-Employed

Used monthly for less than 2 years

Reviewed January 2026

Great Product for Small Businesses

My overall experience has been a great! I love the option of being able to send packages from my home.It makes things easier for my business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I love about pitneyship. Is that I can send packages to my customers in the ease of my home and drop off at the Post Office. It is a game changer!

Cons:

What I don't like about it is the ease of use for the website.More recently it has been changed.And it makes it a bit harder to navigate and negate what you need right away.

Vendor Response

Hi Davida, Thank you for taking the time to share your feedback. We’re glad to hear PitneyShip has been a game changer for your business and that being able to ship from home and drop off at the Post Office has made things easier for you. We also appreciate your feedback about the recent website changes and navigation. We understand how important ease of use is, and your input will be shared with our team as we continue to improve the experience. Thanks again for sharing your thoughts. We’re happy to support your business and your shipping needs.

Replied January 2026

George T.

Verified reviewer

Newspapers

2-10 employees

Used monthly for less than 6 months

Reviewed January 2026

Convenience

Good experience so far. I really dont have too much to say that is on the negative side. It is a business and they make money. Tip for people, buy your own digital scale!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of printing postage and not having to go to the post office. It is super helpful to pay for the eact pastage and print it...in the past, we usually had to over pay on large envelopes because the post office wouldn't stock the necessary stamps for us to purchase and keep our own stamp stock.

Cons:

I don't like having few options for print envelope sizes other than size 10. We will not rent the additional equipment that is offered

Vendor Response

Hi George, Thank you for sharing your feedback. We’re glad to hear PitneyShip has made it easier to print exact postage and avoid trips to the post office, especially when sending large envelopes. Being able to pay precisely for postage and print it on demand is exactly the kind of efficiency we aim to provide. We also appreciate your input about envelope size options and understand how having more flexibility could be helpful. Your feedback will be shared with our team as we continue to improve the platform. Thanks again for taking the time to leave a review. We’re glad PitneyShip has been a positive experience overall for your business.

Replied January 2026

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