Zinc 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Zinc

4.8

(220)

Pricing

Pricing available upon request

About Zinc

Zinc is an automated background check solution that serves human resource departments and staffing agencies. It offers a variety of features that streamline the background check process. The platform also conducts compliant background checks in over 200 countries and has a transparent process that gives candidates ownership of their data. Customers can customize background checks to include ID verification, education verification, reference checks and more. Additionally, it also provides customer support via phone, email, chat, FAQs and knowledge base.

Zinc Screenshots

Zinc Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Zinc Features

Popular features found in Background Check
Background Screening
Batch Processing
Employment Screening
Online Applications
Reference Checking
Reporting & Statistics
Screening Services Integration
Self Service Portal
Status Tracking
Tenant Screening
More features of Zinc
Activity Dashboard
Alerts/Notifications
API
Applicant Tracking
Assessment Management
Bulk Reference Request
Candidate Profiles
Compliance Management
Criminal History Verification
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Data Verification
Education Verification
Email/Online
Email Reminders
Employment Eligibility Verification
Feedback Management
Fraud Detection
Identity Verification
Instant Check
Mobile Access
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Recruitment Management
Reference Request Automation
Referral Tracking
Reminders
Reporting/Analytics
Search/Filter
Secure Data Storage
Summary Reports
Survey Builder
Survey Library
Third-Party Integrations
Visual Analytics
Workflow Management

Zinc Integrations

Teamtailor

Greenhouse

SmartRecruiters

Workable

PinPoint

Ashby

See all 14 integrations

Zinc User Reviews

Overall Rating

4.8

Ratings Breakdown

82%

16%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.8

Functionality

4.8

Samuel P.

Verified reviewer

Oil & Energy

1001-5000 employees

Used monthly for free trial

Review source

Reviewed July 2023

Great customer support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use the software, intuitive and fast. Great customer support team.

Cons:

The AI did mistake the design on the page of a passport for an additional letter, though the customer support team was quick to help out, and resolved the issue in no time.

Vishal K.

Verified reviewer

Telecommunications

10000+ employees

Used daily for more than 2 years

Reviewed February 2024

The best Automated BGV tool ever

The experience was up to the mark and I enjoyed it while using.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple to use and least time consuming with smooth interface.

Cons:

There are less options available to choose in the qualification check section for example: if any person with whose highest qualification is 12th standard, then what option he will choose it's a bit complicated. Kindly provide some specific options to those whose highest qualification is 12th pass or they are pursuing their Graduation degree That's all.

Reasons for switching to Zinc

Quite complicated to use and one can not use it properly on their smartphones.

Vendor Response

Thanks for taking the time to leave Zinc a review! Your feedback is extremely insightful and valueable to us.

Replied March 2024

Verified

Reviewer

Information Services

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed August 2025

Frustrating Experience with Poor Support and High Costs

My overall experience with Zinc has been mainly negative, largely due to poor customer service. When issues arise, responses are slow or sometimes nonexistent—especially when queries are referred to the technical team. This has caused frustration for new starters and led to a poor onboarding experience. Additionally, the service is quite pricey considering the challenges we've faced.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about Zinc was the speed—it made the whole process feel smooth and efficient, which I really appreciated.

Cons:

What I liked least about Zinc was the customer service experience when something goes wrong. If an issue is referred to the technical team, you often don’t hear back—even after multiple follow-ups. The wait times can be lengthy, and it can feel quite frustrating when you're trying to resolve something quickly.

Verified

Reviewer

Financial Services

10000+ employees

Used daily for less than 6 months

Reviewed January 2024

Hassle-free experience

I really think you have a superpower around

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything is good. The hassle-free experience seamless experience with zinc.

Cons:

Nothing. It was a wonderful experience with zinc

Vendor Response

Thanks for your kind words on Zinc! It's great to hear you had a good experience using the platform. Rachel

Replied February 2024

Verified

Reviewer

Computer Software

51-200 employees

Used daily for free trial

Review source

Reviewed August 2023

Easy to use for the user

Overall experience has been great as everything has gone rather quickly after submitting the details.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I enjoyed that it was easy to submit all the required information for backgroud checks.Additionally the customer support works in case there are any questions or problems.

Cons:

I wanted to know what details I had submitted and would love to see all the fields submitted even if I can not edit them. This caused me to go to customer support to verify I had submitted the right information instead of just being able to see it myself.

Vendor Response

Thanks for taking the time to leave Zinc a review, we really appreciate it! It's great to hear you found Zinc very user-friendly. That is great insight about wanting to see what information you had already submitted without needing to contact customer support, I will pass this on to our product team. All the best, Rachel from Zinc

Replied September 2023

Sarah A.

Verified reviewer

Media Production

51-200 employees

Used monthly for less than 6 months

Review source

Reviewed September 2023

Okay product

All of our issues have been solved quickly which is great but I've been surprised at the amount of issues we have had in this short time frame... Such as errors in billing, errors in the difference between UK and US regulations, and just general reference check confusion.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Great customer service and very responsive rep. Easy set up and integration into ATS.

Cons:

My main concern has been that we often have to remind Zinc that we are based in the US and so there are significantly different legal requirements. I also dont like how Zinc tends to blend reference checks, employment verifications, and background checks. In my experience, a reference check is to get a candid response on how one specific person worked with this individual. An employment verification is to verify the dates that they worked there. A background check is to get the criminal background and maybe some identity verification. It has gotten pretty confused internally for us because of the way you have to set this up in Zinc.

Reasons for choosing Zinc

Simply because Zinc was so responsive. Beth won our business by just responding to questions and emails and getting us set up so quickly.

Verified

Reviewer

Information Services

51-200 employees

Used daily for free trial

Review source

Reviewed July 2023

User friendly and Convenient

Good Besides having to Gather The information requested On Demand rather than Knowing upfront

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's Convenient and easy to Use as simplicity is key

Cons:

I did not know what To have At Hand Before the Time

Vendor Response

Thanks for your feedback, we really appreciate it! I'm pleased to hear you found Zinc convenient to use. Many thanks, Rachel from Zinc

Replied July 2023

Verified

Reviewer

Publishing

51-200 employees

Used monthly for less than 6 months

Review source

Reviewed August 2023

Fool proof reference and background checks.

Quick, easy and painless.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Really easy process and instructions which mean its difficult for you to go wrong.

Cons:

The absolute need for confirmation of my degree undertaken >10yrs ago in an unrelated field. But I suppose that was the employer and not Zinc specifically.

Vendor Response

Thanks for taking the time to review Zinc, we really appreciate it! It's awesome to hear that completing your background checks through Zinc was an easy, foolproof process. Many thanks, Rachel from Zinc

Replied August 2023

Verified

Reviewer

Information Services

51-200 employees

Used daily for free trial

Reviewed March 2023

I tried Zinc and I liked it

The company that hires me asks me to pass checks with Zink.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The company that hires me asks me to pass checks with Zink. It was an easy and good experience

Cons:

The criminal check description is not clear. For example, I am Ukrainian and live now in the UK. What check should I pass - Ukraine or UK? What documents should I load, etc?Also, this check takes a long time and you can not see any progress on it.

Verified

Reviewer

Education Management

51-200 employees

Used daily for less than 6 months

Reviewed March 2023

Very very good