SiteLink Web Edition 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if SiteLink Web Edition is right for your organization?

Our Self Storage Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SiteLink Web Edition

4.7

(452)

Pricing

Starting at $50.00 per month

About SiteLink Web Edition

Explore Sitelink by Storable, the comprehensive end-to-end self-storage technology suite crafted to optimize operations and enhance profitability for self-storage businesses. This powerful suite encompasses a range of essential features:

• Facility Management Software: Efficiently manage daily tasks, access detailed lead information, generate comprehensive reports, track pricing trends, and automate critical tasks such as lien notifications—all seamlessly integrated within the software platform.
• Cloud Access Control: Monitor and manage facility access remotely through Sitelink's cloud-based access control system. Grant or restrict access based on user roles and permissions, ensuring enhanced security and operational control.
• Marketing Websites: Attract and convert tenants with Sitelink's SEO-optimized, mobile-friendly websites designed to facilitate online rentals and effectively track lead generation. Enhance visibility and tenant acquisition with professionally crafted marketing tools.
• Tenant Self-Service Portal: Empower tenants with a convenient online portal provided by Sitelink. From managing accounts and paying bills to selecting gate codes, tenants can efficiently...

SiteLink Web Edition Screenshots

SiteLink Web Edition Pricing and Plans

Starting price: $50.00 per month

Free Trial

Free Version

Basic

$50.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

SiteLink Web Edition Features

Popular features found in Self Storage
Accounting
Billing & Invoicing
Client Portal
Customer Management
Document Management
Electronic Payments
Electronic Signature
Multi-Location
Pricing Management
Recurring/Subscription Billing
Reporting & Statistics
Security Gate Access Control
More features of SiteLink Web Edition
Access Controls/Permissions
Alerts/Notifications
Analytics
API
Auction Management
Communication Management
Contact Management
Credit Card Processing
Customizable Reports
Dashboard
Data Import/Export
Financial Reporting
For Property Managers
For Self Storage Facilities
General Ledger
Late Fee Calculation
Lead Management
Lease Tracking
Online Payments
PCI Compliance
Property Management
Reminders
Rental Management
Reservations Management
Revenue Management
Task Management
Tenant Portal
Tenant Tracking
User Management
Web-based Deployment

SiteLink Web Edition Integrations

authorize.net

Google Maps

QuickBooks Online Advanced

Sage 50 Accounting

SiteLink Web Edition User Reviews

Overall Rating

4.7

Ratings Breakdown

75%

20%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.7

Functionality

4.5

Catherine C.

Verified reviewer

Warehousing

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Great Software

Income in a small business is the name of the game and Sitelink has your back. It will prompt you to collect payment, it will help you plan price increases and by far is the one of the easiest to use, easiest to understand, quick to learn and intuitive.

Ratings Breakdown

Ease of use

Value for money

Previously 5

Customer support

Functionality

Pros:

This software really helps you collect and manage tenant income. It pushes you along to maximize your profits at each turn!

Cons:

The only item is the "move out" process is not very smooth and tends to have issues in terms of refunds, refunded amounts, and if they are scheduled to move, but don't, it's a problem.

Brenda B.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

I love Sitelink

Wonderful. Have used it for 10 years. I have used another company briefly and it was a total nightmare and difficult to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is the best program I have ever used. I always recommend Sitelink to everyone

Cons:

Honestly the only thing I can think of is not being able to reach support on weekends.

Reasons for switching to SiteLink Web Edition

Our company was bought out and they use Sitelink. I was thrilled to go back to using Sitelink.

Verified

Reviewer

Real Estate

51-200 employees

Used other for less than 2 years

Review source

Reviewed May 2019

The most popular self-storage management platform

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

This is simple and easy to use with good reporting options.

Cons:

SiteLink's interface is extremely outdated.

Brett M.

Verified reviewer

Warehousing

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed September 2024

Great Product but needs more functionality

I use it a lot but I would like to be able to do more. I have issues changing notes on lockers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Accessible anywhere including my phone.

Cons:

It doesn't have all functionality. It is also a different layout that can be confusing at first compared to the PC version.

Reasons for choosing SiteLink Web Edition

Best customer service and product that is tried and true.

Corey S.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

Secret to Success

SiteLink Web Edition has changed our business for the better. We truly believe it is one of the main secrets to success the industry.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use for rent tracking. The ability to take multiple payment methods and it all be tracked in one convenient place.

Cons:

Being limited to the web portal on Mac computers.

Daniel B.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 12 months

Review source

Reviewed July 2020

Shocked at all the positive reviews

Pretty dreadful experience overall. I could go into details about issues with each of the various services - website development, merchant services, PCI, etc. - but bottom line it is not really technical issues that were ever an issue - it has always been and remains to this day the tremendous lack of customer service, customer responsiveness, customer communications. Maybe it's because i'm a single facility operator, maybe it's because they are growing too quickly and are not growing their support staff quick enough... i don;t know.... but guaranteed i would not wish my user experience with Sitelink on my worst enemy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is pretty robust and has a lot of really good really strong functionalities, both in terms of moving in tenants and running various reports, and inter connectivity with other adjacent software programs.

Cons:

The absolute worst thing about Storable/Sitleink is their customer communications when it comes to coming up the learning curve as a new user addressing questions and resolving issues. Be prepared to spend a lot of time listened to their elevator music because if your experience is like mine you're going to spend a lot of time on hold. The organization is incredibly siloed - so most times the first person you speak to when you call tech support will not be able to address your problem, and will have to forward you and and you'll need to tell the whole situation again and again. I really dread calling tech support because i know that many times (not all times - but most) it is going to consume too much time. So i've turned to sending emails to tech support, and that's fine but you need to manage your expectations, for you may wait days and days and maybe more for turn around. I am user of multiple Storable solutions - Sitelink, merchant services, StorEdge, Sparefoot.... which makes this whole lack of good communications much worse. To be clear, their are good people in tech support once you manage to wade through and find them, i have had good assistance over time. However no one in tech support has a direct line (the sales people however all have direct lines!! if you get my drift) so you're never able to develop a relationship with anyone as a goto person to help address issues.

Reasons for choosing SiteLink Web Edition

I chose SiteLink in large part because of all the glowing customer reviews and because they seem to dominate the industry. Have gone through the experience of now implementing Sitelink and as mentioned a host of its affiliate products, its truly shocking to me that all these other users seem to have such a positive tech support and customer service experience. I am left to conclude that either I have a dark cloud following me around when it comes to SiteLink, or else these reviews are fabricated.

Allison R.

Verified reviewer

Facilities Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Poor gate/pad access service

We switched gate access to Sitelink awhile back, expecting the same service we always received in the past; however, we've had issues with the gate pads ONLY (Gate works, as long as we open it from our computer). We've had to leave the gate open, because we've had issues with customers unable to get in.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Past customer service. We continued with Sitelink after purchasing the business in 2019. They were always good to respond and quickly service our needs.

Cons:

Their response time is slower and we are still trying to get a problem resolved, after over a week of issues.

Renee L.

Verified reviewer

Accounting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2024

Best Ever!