PinPoint 2026: Benefits, Features & Pricing

We have over 1 million documents presently scanned in our 5 file rooms. With one particular file room we have made available to our Account Executives (remote applications) the prior days activity logs allowing them major time savings in locating data and the invariable "lost" document or "checked out" documents issues have vanished. Having the electronic documents gives them access any time of day or night and they never have to worry about where they can locate what they are need of for a client. The timeliness of retrieval is only upon their shoulders and not dependent upon anyone else.

Overall my experience with Pinpoint is a positive one and I would recommend it to anyone with an extensive filing database that requires consistent activity.

Pinpoint has been a great purchase and highly recommend it

We struggled a lot getting PinPoint set-up. There needs to be a manual showing how to use ARIE and load documents. We had not realized the font size affected how well ARIE sorted the documents. Despite our struggles, we now can run and use PinPoint seamlessly and it works for our firm very well.

We are storing client files primarily on the system. We also have from time to time auditors come in from the State or we turn files into the court. We are able to provide a thumb drive with the requested information.

I've been wanting to make some recommendations for changes in PinPoint, so thank you for this opportunity to do so! I have seen some great things come out of your company. Thank you for constantly improving on what you have created, and for giving us the opportunity to have a voice in those changes. We started out with eDrawer and moved to PinPoint. Each software program has it's plus and minuses. We found PinPoint to be more user friendly. But, we liked the way eDrawer let us personally organize and view things better than PinPoint. One feature that I would like to see implemented in PinPoint is the ability to export an entire Folder's documents together. Currently if I want to export a case (folder), I have to export one sub-divider at a time. I would like to be able to export the entire folder and have the documents separated into their sub-folders in the hierarchy. This would make for a clean and easily understandable export in one swoop. Also, folks find it confusing when the document opens in a separate window. I would recommend that the document open in the same window, and when you click "save" or complete your workflow, it would take you back to the previous screen you were on (in that same window) and refresh that screen. If you want to open several documents and still leave that page (window) open, then you could hit "Control" when you open the document so that it opens in a new window. Speaking of workflow, when folks click on the "workflow complete" button, they don't see the pop-up box to complete the action because they have to scroll up to see it. I would recommend either moving where you have the "workflow complete" button to the top of the screen (where the pop-up window appears), or have the pop-up window appear next to where the "workflow complete" button is at the bottom of the screen. Thank you again for giving us the opportunity to let you know how your product works for us!

End users have been very happy.

My coworkers don't have to come to me to find various paperwork--it is at their finger tips--of course I still have to remind them occasionally, but that is simple.

Just as I indicated above, affordable, reliable software that manages my documents. I know I don't have to worry about them. PinPoint has helped with my peace of mind so much.

Great company to do business with. Have been with them for many versions of the software and the product keeps improving.